US Post Office
| Address: | 126 Main St # 1, Watertown, MA 02472, USA |
| Phone: | +1 617-924-1215 |
| Site: | usps.com |
| Rating: | 2.6 |
| Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 7:30AM–1:30PM Closed |
Location
Photos 1
Reviews 14
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Graeme Harcourt
Employee looked in my package. Damaged the contents. Would not apologize. Would not even let me mail it because she gathered intelligence about my packing material that prevented it from being shipped media rate. Two stars because to the best of my knowledge the place is functional, and the employees are probably competent on days I dont go there, and I dont want you to think Im just an implacable axe-grinder. Heinous experience nonetheless.
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Dan Larson
Have tried to call four times. The first time, someone answered and hung up before I could say something. The three subsequent times, the phone rings for a little more than three minutes and is then disconnected. They have been sitting on a certified letter for two weeks that they havent delivered. Can I ask about it? Apparently not. Amazing incompetence. Sounds like there may be an attitude problem as well.
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Anonymous User
This is the third time within four months where they have given us mail which was ripped to shreds, one being my social security card, literally in two pieces, then twice they returned a letter with passport application looking like it was torn by rabid dogs. I have called and complained as these are serious documents they are destroying. Nothing has changed - never mail through them.
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Manu Sarna
I congratulate the staff on hating their customers and showing such derision and contempt as to be comedic. The man who served me insisted on scrolling through his phone before helping me. Or did I enjoy the way he pushed my stuff out of the way? Thank you for leaving a taste in my mouth worse than week old KFC.
TO
Todd Larson
Ive always found the Watertown Post Office to be dependable for shipping my mail-order packages out promptly, for courteous personal service, and for its great location right across the street from the Watertown Free Library. This is one of greater Bostons best, most efficient post offices.
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Brandon Bailey
No complaints here. Had a couple packages to ship, which the personable staff was happy to help with. I can see how it might be a little different situation when it gets busy in there like most post offices, but as for me and my experience, everything was on the up and up.
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Frank Lee
Fast, efficient, friendly. Had 2 packages to mail. The clerk helped me choose the most affordable option and explained the pros and cons. I was in and out in less than 5 minutes despite being 3rd on line when I walked in.
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Anonymous User
What a zoo! Zero customer service, angry, rude employees! Unbelievable! I would rather drive to Brookline next time! Animals!
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Issa Chehab
Slow. From 9:45am to 7:00 pm and no mail and no package. Just about 10 hours and didnt get delivered. Shitty service.
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Daniel Isenberg
Took 3 weeks to implement mail forward. Over an hour trying to call number to clarify. No busy signal, no answer
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Charles Scott
Just went in to do a passport replacement. Easy and great service!
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Dmytro Florov
They work on Saturday! Though usually there are lines.
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Janet Randall
They dont answer their telephone.
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Steve Tanner
do not answer phone