Address: | 39 South St, Westborough, MA 01581, USA |
Phone: | +1 508-366-4761 |
Site: | westboroautobody.com |
Rating: | 2.3 |
Working: | 8AM–2:30AM 8AM–2:30AM 8AM–2:30AM 8AM–2:30AM 8AM–2:30AM Closed Closed |
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Jill Hartland
Very unprofessional. Got into an accident with my two children on Friday. Tow truck driver did not say a word but handed me his card. Did not inform me the place was closed and would end up paying 3 days storage. Sent my father and sister to pick up the car with AAA as a back-up in case the car was unable to drive. Paid all towing and storage fees without issue. My father went outside to see if the car was able to start and was basically attacked by the tow driver stating he couldnt drive it off the lot. Ok very understandable but couldnt have just told him at the counter when he paid or let him know in the parking lot respectably and explained that it was due to liability on the company. Needless to say my sister needed to contact the police to keep the situation under control while they waited for AAA because this driver would not go inside. EXTREMELY UNPROFESSIONAL and reporting this matter further. My father has been in auto body business for 32 years and has never heard of this company. TAKE YOUR CAR ANYWHERE BUT THIS PLACE and dont have the Westborough Police tow it because this is their contracted company.
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Stephanie Buff
This review is actually about the towing part of this business. They are super expensive charged me 454.00 just to have it sit there and charged me for 2 tow trucks when only one was really used. They were a month backed up so my car would have had to be stored, so i called Al Brodeur AutoBody and they were amazing!!! They picked my car up from the other place, and they did have to store it for a couple days but they only charged me for the towing, then they will give me an estimate and i can go from there
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David Femia
Great job repairing after an accident. Even gave my car a great inside-out cleaning.