Harris Auto Body Inc

Address:	421 Park Ave, Worcester, MA 01610, USA
Phone:	+1 508-755-6978
Site:	harrisautobodyinc.com
Rating:	4.7
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 22

Reviews 20

Song Park

I was told by the shop to leave a review, so I will leave my honest opinions here. The positive reviews lead me here to fix my Audi S5s front end crash. - Took over 2 months to fix the car because grill was not ordered properly even when I mentioned it in the beginning about 3-4 times. Ive never had to let a car mechanic know which grill to order ever, even an insurance claimer from Allstate found it easily. The right grill still isnt on, even though it was the closest one they found. - Lack of updates on car. - Was told my that I didnt know the car business enough and didnt know my grill was aftermarket. First the grill is NOT an aftermarket. Ive had Audis for 8+ years. It is an OEM grill from Audi S5, I think I know what I ordered. At the end... I opted out for the alternative grill, so it was finally done, brought the car back home. Upon close inspection, noticed my hood was not aligned at all. I mentioned this to Alex at the shop, he kind of by passed the question and told me to make a list of what I want changed. I wish after 2 months they would have at least aligned the hood correctly. Its pulled way too down and I can feel one side too high and one side being too low. Also I can put my whole finger through the side between the fender and hood. Instead of making the realignment of the hood a priority, I was told that I would have to wait a few weeks. Thats fine with me but really.. do I have wait even longer after 2 months of waiting? Sadly this cannot be a 5/5 because of the lack of effort in even aligning even the hood and some comments made to me. I can try understanding the grill situation, hence the 3 stars but at the very end when the shop cannot even align the hood properly after 2 months? Maybe once the hood is realigned I will be more content and have an updated review. At this time, slightly disappointed at the craftsmanship but I believe there is always room to improve and sort things out. will update once everythings settled. Brought the car back home (missouri), had 3 different body shops look at it, Audi dealerships and body shops agreed that the hood, fender, bumper was not aligned. Finally after paying someone else, my hood is aligned. Will never come here again.

Samantha Griggs

Harris auto took care of my car extremely well. The staff (Alex and Alysha) were BEYOND helpful and nice to me. They made sure they kept me up to date on my car and what was being done at what times. They took care of making sure I was covered for a rental car, and also found way more damage than my insurance company found and fixed everything and got it all covered as well. When I went to pick up my vehicle, Alex met me at a convenient location for me and took my rental car back to the rental company for me with no hassle. My car was spotless and had been fully detailed. I would recommend Harris Auto to anyone I know!!!!

Saptarshi Chattopadhyay

I had my 2008 Nissan Altima repaired by Harris Auto Body Inc. I approached them after reviewing 4 other auto body shops, located in Worcester. I am very pleased with their professional service and support. In particular, Alex and Doug are great persons to work with. They are highly skilled and takes time to work closely with customer. He and his team is very considerate to help me in dropping and picking up of the vehicle and also assisted us in arranging alternate means of commute as I needed. Overall, I highly recommend them for their wonderful service, friendly, cordial and very helpful! Sap

Kynma Dunn

Great experience overall. Alex and Doug are two amazing and knowledgeable individuals who would go above and beyond to get their customers what they need. If you need guidance with insurance issues, understanding about your car problems, these guys are your best bet. If you want a body shop that is loyal to their work, friendly, and with high professionalism, Harris Autobody is the place to go. Now! Dont look any further, give them a call.

Alan Leo

I brought in my 2007 Honda CRV for a checkup ahead of a road trip. Alex (disclosure: we went to school together in the 90s) was diagnosing issues before Id parked it, and I rolled out of there -- I kid you not -- 45 minutes later. The mechanics experience and professionalism impressed me, and so did their camaraderie. These guys clearly like what theyre doing, and it showed in the quality of their work.

Randy Perez

Very professional environment with a staff that explained with great detail the procedures that they would take to repair my car. They return my car in a great state, maybe even better than before the accident. The process did take time, but frequent updates were provided both when asking for it and they themselves calling me with updates. Great work!

bob coughlin

Alex has helped colleagues and I on numerous occasions. His no BS approach to business is refreshing. I recommend him every time the opportunity arises and will continue to every time. Alex and the rest of Harris are absolutely top notch. They get everything you deserve and more. Thanks Alex.

Mark Liriano

I have been in four accident this year alone, and I have never experienced such consistent results with any other body shop. Theyre very persistant on delivering the best service. The staff is friendly and welcoming. You can tell they pay close attention to detail. Highly recommended.

Evan Fargnoli

Great customer service. Very aggressive with insurance companies to make sure the customer gets the proper coverage and repairs are done correctly. My car came back looking better than ever. I would recommend this shop to anyone. Alex will take good care of your vehicle.

Brent Fisher

My car never looked better. The service was excellent Alex was great to work with. He helped with the rental and my car was immaculate when I picked it up. I would highly recommend Harris Auto Body. Judy C

Janis Smith

Our cars look great. Had to have two fixed. The service is amazing. They were so helpful. Will recommend them to all our friends. Thanks Alex

Victoria Mariano

Alex and crew were so nice, and the dent on my car was fixed really fast. They have such great service, I would absolutely recommend going there!

Mark Richards

Alex is awesome at what he does and his father Doug also. Took excellent care of me and my truck. I fully recommend him to everyone!!!!!

Erica Abro

Harris Auto is the best! They made getting my car fixed so easy! Friendly , professional and fast! Highly recommended!

Rich S

Great customer service and they will make sure to always do whats best for you and the car! Would highly recommend!

karim Aly

Horrible service . They never stick to date, not friendly at all. It was a BIG mistake giving them my car.