Pro Home Improvement Inc

1640 E 9 Mile Rd, Ferndale, MI 48220, USA

Address:	1640 E 9 Mile Rd, Ferndale, MI 48220, USA
Phone:	+1 248-556-5839
Site:	prohomemi.com
Rating:	4.3
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM 10AM–6PM

Location

Photos 82

Reviews 5

Lisa Stocking

Pro Home Improvement have a great reputation online and from what I can tell they really know what they are doing and offer a nice 25 year guarantee with their work. However, their sales guy was at my house for 2.5 HOURS ON A SATURDAY, which I was not expecting, and while a lot of what he told me about how they would replace my roof was super informative and has helped me in my search for finding someone to replace my roof, he went over a ton of info that just took up way too much of my afternoon; stuff about the company, where they are headed, what charities they give money to, etc. They really use a hard sell, which I thought was a bit much. This company also quoted me a price for my roof that was 3X what another company quoted - $15,000 to redo my roof on my 1200 sq ft home!!! You have got to be kidding me! I expected them to come in at maybe a few grand more, but not 3X! You are basically paying for their $6M insurance policy when you use their services, because there was little difference in the work that was quoted by them and the other company. The guy who came out also did not even get up on my roof, he just walked around the perimeter of my house eyeballing the roof from the ground. So I am unsure how he came to the conclusion that my roof replacement would be worth $15,000, since there is no way he could see my complete roof and what is happening up there just by walking around on the ground. The other company came out, got up on my roof, told me what they would do, and gave me a reasonable price. I was also underwhelmed with the discounts and the payment plans that were offered. I was told that if I did not sign with them on the spot, the discounts would be removed from their quote. WOW! VERY PUSHY! It just was not worth spending 3X the amount I could spend somewhere else to get an updated, quality roof. Maybe rich people can afford to use this company, but I most definitely cannot!

Benjamin Salazar

My wife and I requested a quote from Pro Home Improvement to add insulation to our attic. While I am sure they would have done a fantastic job, and they guarantee their work for like 25 years, I was disappointed in the format of the quote. It was very much a sales pitch. Prices are not readily available on their website for insulation, and I am guessing there are multiple reasons for this; but one of them must be that they try to inspect your home and get you to commit to a price on the spot, offering a 10% discount only at the time of the inspection/quote. So for those who would like to know prices beforehand here they are: For adding 10 inches of insulation: 2.93 per square foot For adding 15 inches of insulation: 3.93 per square foot They also offer you a discount/rebate if you post a sign on your yard, advertising for them, this comes in the way of 50 dollars per day for up to 90 days. Even with these two discounts we found the prices for the job a bit high. We decided to hold off on our decision despite the somewhat pushy salesman and we got another inspection. This inspection came in with a quote hundreds of dollars cheaper, no sales-pitchy/ pushy format, and they let us know we needed additional ventilation and would install said ventilation included in our price that was cheaper than Pro Home Improvement. So buyer beware! Like I said, Pro Home Improvement has excellent credentials and reviews, so I am sure they would have done a great job, but they are a bit over-priced and try to get you to commit without knowing what the competition is offering. I did not like the feeling of the quote/inspection and am glad I went with another company.

Michael Brown

The sales pitch is a joke! I was impressed with the overall assessment of my problem, but once we sat down to talk about my "quote" things got messy. The longer we sat and said we were getting a minimum of 3 quotes, the more discounts that came out. Two discounts stood out to me; 1) we read some nice testimonials about the company in the beginning of our conversation, but when we were apprehensive about signing a contract we were offered the "Testimonial Discount." If we would write a good review, we would get a $400 or so discount....kinda discredits ALL their so called good customer testimonials. We were then pressured, (In my own house) to sign immediately to get the best deal. 10% signing today,blah blah, 1,2 3 etc. more discounts IF YOU SIGN RIGHT NOW! Sorry Pro, I am a pretty smart guy and would like to get a few more quotes,.....Watching my sales guy getting more aggressive, now starting to repeat himself,. He makes a phone call to his supervisor because he says he has exausted all HIS discounts. After this 30 second phone call he gives me another number just a little bit lower. I say, thank you for your time, but again I will not be purchasing or signing as I CALLED YOU FOR A QUOTE. I politely stand up and tell him I am done with this back and forth. He gathers his things, turns into a bigger jerk and leaves my house without even a hand shake. What a joke!

Gene Roma

In late February my wife & I decided to have some work done on our home in Farmington Hills. I had heard of Pro Home Improvement on the radio show The Inside Outside Guys. I decided to give Pro Home a call. We had read reviews & looked into their work & we were impressed with what wed seen. They started on our roof in early April & finished the same day. Next to come was the siding & stonework. I was wowed at their professionalism, cleanliness & quality of work. Starting on a Monday & ready for gutters on that Friday, we were very impressed. The cleanup & gutters were completed by Friday afternoon. A complete face-lift for our 20 year old home, no more exterior home maintenance for this guy to do. **Follow-up on fantastic job.** We overlooked gutter protection initially, but with our property we needed some protection from leaves, twigs & cotton woods. I made the call & was again impressed with their swift completion to a minor issue. I would again reccomend Tim & Pro Home Improvement for exterior home improvements.

Zach Luckhart

They just put on a new roof for me today. The sales guy came around about six weeks ago, offered me a great deal with plenty of options and a 0% financing option that I jumped on, so we agreed on a price. Granted, Ill pay it off next week, but 0% is 0% and Ill take that every time. The price was over $1300 less than the next closest (Hansons) quote, it came with a 20 year transferrable warrantee, and it isnt the lower quality materials either. I was called weekly to tell me as soon as the weather clears, theyd be over to put on the new roof. Sure enough, he called last week and we scheduled for today. They dropped off the dumpster and the permit yesterday and were here this morning at 8:15. They were completely finished and gone by 1:15. The roof looks awesome and Im glad that I picked PRO. More importantly, they cleaned up everything - no trace of old shingles, flashing, nails, etc anywhere and the dumpster was gone by 2:00. Id recommend them to anybody that asked me who they should use. Thank you!