Address: | 29555 Plymouth Rd, Livonia, MI 48150, USA |
Phone: | +1 734-422-0740 |
Site: | walmart.com |
Rating: | 2 |
ER
Eric Mackey
Every time my wife and I go here to attempt to get service on our cars they always tell us its about a 2 hour wait. Every single time. Doesnt matter what day it is. My wife has been trying to get an oil change and tire rotation on her van for a month now. She has been there 3 separate times to get this done and each time they have told her its a two hour wait. Second to the last time she was there they told her they werent taking anymore cars for the day (she was there within at least an hour of closing). Whats the deal with this place? If they cant get proper staffing they need to close it all together. 2 hour waits all time is not acceptable. My wife and I will be taking our cars somewhere else from now on.
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S Conner
The other reviews are absolutely right. They always tell you its an hour to 2 hours wait....no matter how many cars are ahead of you. They only have 2 ppl working on cars, and 1 guy who wanders around "putting in the orders" Ive been here different times of the day and they ALWAYS have a wait. No real service....no real help, if there was another one close to me....Id go there....but Im sure Ill be going somewhere else from now on.
TO
tonya mitchell
Every time I call Im always put on hold and never answered. Then I call again and they transfer me and Im placed on hold again. Its like everyone tried to avoid helping a customer over the phone and I have had simple questions once about holiday hours and I could never get a person on the phone to answer that. They would pick Up And say please hold then before I could say anything Im back on hold. Customer service sucks here.
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Ron Stamp
I was about to go here but the negative reviews sealed the deal for me. I ended up going to belle tire which was a pleasant experience. Wal-mart should seriously think about cleaning up their act because I guarantee you have lossed numerous sales....including this one.
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freda s
Was told by phone they had the tires I wanted. When I got there they did not have them
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jerry mckenzie
Placed on hold immediately, calls never answered...called 3 times.
MI
Michael O
Have tried different times and days - never answer phone.
CA
Carlos Murrain
this place actually closes at 6 and stops working at 5
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Sam S
Bunch of clueless bums