Eastern Auto Company

26350 W 8 Mile Rd, Southfield, MI 48033, USA

Location

Photos 100

Reviews 19

Modeira Johnson

Brought in an older BMW for service and the first time it was done properly. Then I had some extensive work performed a year later on the same car and the rear end that was put on was not designed for the BMW I have (RPMs were way too high). They denied this. Years later I brought in a CLS 500 just for brakes. Someone somehow ended up removing a pin out of the caliper and tried to say that I needed a new one. I told him I didnt care what it took, but they had better get my caliper back on the right way. It took them 2 days to do this (???), and when I came back to get my car, they said I needed rotors as well. Mind you, the rotors were less than 6 months old. While I was waiting on my car to be fixed, (one of) the son(s) of Nabil was answering the phones when customers called. Then shortly he would call customers up and tell them that the problem was fixed but would also tell them that something else was wrong and needed to be fixed. THIS WAS EVERY CUSTOMER HE CALLED. Now I see how I got hustled. I simply will not go to them again and will advise anyone that I care about to refrain from getting repairs performed by them. It seems these days that honest mechanics are hard to find, especially after they initially do good work and then turn around and began hustling you with the age old bait and switch tactic.

Joseph Jacob

Awesome work. I have a BMW X5 and I go to these guys anytime I have an issue. I use to go to a different shop and they had me coming in and out with the same problem, not to mention, having to leave my car for days. This is by far the best european auto repair shop in the area. I live around 18 miles from here but I still make the drive anytime I have an issue. At eastern auto the turnover time is great because they get right on top of it. Also its done right. They use quality parts and from personal experience, you wont come in for the same problem. Havent had a problem with my windows ever since I went here.

fbgm

Had them fix a dent in the fender they did the dent removal decently but the paint job was awful. It looked like orange peels they even left the tape on the inside of the door u can feel it, it could put a cut in your finger. Had them tell me the wheels they put for my car were made for it and wont mess the suspension. I listened too them because I thought they new what they were doing but I guess not. My suspension is trash now Bc of the oversized wheels which they told me would be fine for the car. All in all decent prices for a half ass job. Probably wont come here again.

Erik Adelson

I have taken my 1998 BMW M3 to Eastern Auto for all my car service. When I got into an accident and damaged my front end they were able to fix and match the color so well I couldnt tell it had ever been hit. They were also able to get my car back to me in a reasonable amount of time. Eastern Auto also installed all my aftermarket parts from my stereo to my rear spoiler. I was very happy with all he work they have done for me and have not had a single problem. I would highly recommend Eastern Auto for anyone who needs repairs or modifications for there high end rides.

Tony Golden

I was traveling in the area for business, when my 6-series BMW developed a terrible misfire. I was very reluctant to take it to an unfamiliar shop, especially being from out of town. However, the guys at Eastern Auto were very friendly and professional. They were able to look at the car immediately (a couple of other shops told me I would need an appointment), diagnosed it accurately, and returned it the same afternoon. And on top of all that, the price was even LOWER than I expected! I highly recommend them - and Im hard to please :-)

Ben G

I was traveling down the highway to my daughters soccer game when my Mercedes Benz R class was shaking violently. I googled the closest shop by me, which turned out to be Eastern Auto and headed straight there. Upon arrival the shop was very busy and I was hesitant I would be late but a gentleman named Vinny got my car right in. It turns out half the bolts holding my wheel on were missing! Not only did they fix my wheel free of charge, they filled up my washer fluid too! Highly recommend this shop.

Bhavin H Patel

I have a 2003 SL500, had an AIR-Matic suspension problem with Front-Left side. The body was tilting down and hitting with the shocker. I gave the car to repair on 15th August 2012 and got it back after a week on 22nd August 2012. It works fine now, happy with the job. They charged around $ 1650 for remanufactured suspension + Hydraulic fluid for RODEO test. I will give 4/5 stars. People are nice and so is their work 

Anonymous User

I brought my bmw 745 to eastern auto for a tune up. The price was almost half the price the dealer quoted me. the service was spectacular and fast. While waiting for my car they dropped me at the golf course and picked me up when my car was done. Also my car was a mess wwhen i brought it and it came back spotless. The staff is very friendly and easy to work with. I highly recommend this repair shop for all your european car repairs

Anonymous User

You know what going to this place is much better than going to the dealership. The manger Lars has great customer service and knows what he is doing and I felt really comfortable with him. I love my vehicle and now I know where to fix it.....thanks Lars!!

Imran Alli

Great ethical business practices - a very trustworthy owner. I have been taking my Audi here for over 3 years now. They do exceptional work.

Sam Shaba

These guys do excellent work! Theyve worked on my cars for many years and never let me down. Excellent facility

Ms. Mcneely

There is no parking. My car was misdiagnosed. I had to spend extra money and I left with additional problems.

Derrick B

Brought my my wifes Saab truck here to get my breakers fixed!! They did a great job definitely recomend

TheDantemi

I have been going to this shop to repair my cars since year 2000! they are doing great job!

Ryan Ortiz

Service is good they make me feel at home and a valued customer...