Address: | 25267 Telegraph Rd, Southfield, MI 48033, USA |
Phone: | +1 248-354-7048 |
Rating: | 3.7 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Dan & Diana Campbell
I originally started out on a three day trial in which a rude, lying and disrespectful female manager had lied directly to my face telling me that it was only a one day trial. In which, it turned out to be a three day trial. I did enjoy the trial offer, getting me familiarized with the location, its clientele & equipment. Yesterday, May 13, I came into the gym and paid the appropriate fees and received my key fab. I came in today with my son, and yet again was approached by this very rude individual telling us that my son was not allowed to assist me with any equipment because TECHNICALLY it was TRAINING ME. To my surprise I have noticed that every where I look, I see others even strangers helping one another out. So if this is the case wouldnt this be a INDIVIDUAL training session? The female manager with long black hair of middle eastern descent began following us around the gym harassing the both of us. Continuing to be immature, argumentative and making sure to escalate the situation. Then about 20 minutes later, I see the two police officers come thru the front door and this woman blatantly lies about what had happened. My son & I had asked her for the owners info and she walks over and hands me the owners email address. Not a physical phone number for me to call. She became angry telling me that she didnt have to answer us anymore, walking away telling me to shut my mouth while entering a door near bootcamp room slamming the door. The police came in and spoke to her then spoke to us telling us they were on our side. They asked her if they came in with each other and they were to assist each other would that be a problem? The female manager says yes. This woman lied to the police and told them the owner ask us to leave. I HAVE NEVER EVER BEEN SO HUMILIATED IN MY LIFE THIS WAY. I asked for the owners info for the officer so I can contact him. We left the location, then I called the owner named Chris Kako telling him what the face (manager) of his business had done. He didnt know anything about her calling the police to kick us out. We didnt do anything wrong. They should rewind the cameras in the gym to see exactly how this manager approached and treated us with total disregard. In addition to, other members kept saying not to deal with her because she was nasty & mean; to talk with Chris. But at this time we werent given this option from her until after we were already kicked out of the gym. The owner of this location says he will get back to me tomorrow morning. Unfortunately, this is a very sad situation that a son can not show his own mother how to use the equipment without the gym telling me that I have to pay for a trainer. Lastly, we would like our money totally refunded as soon as possible. Btw, this female manager did the exact same thing to two other members just last week. Its really starting to look like this manager treats a lot of the members this way. Not good for the business or the franchise. Please take a look a photos below of tandem members assisting one another! Regretfully, Mrs. Campbell
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Bruce FUCKIN vane!
Dirty and very unclean they dont even put a real cleaning solution in the bottles. The bathroom is filthy! The owner Chris kaksos overcharge your account if you do not pay attention! Ive seen him charged members who have cancelled a year ago he still had their credit card information and he ran it!. Do not trust this man with your credit card information he has sent people to collection who had a pif. That stands for paid in full. So they pay for a year up front and he send them to collection as if they had a month to month membership and cancelled on him. He doesnt like to fix the equipment equipment will stay broke for over two weeks. And the owner is a flat-out thief
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natasha Lewis
Horrible gym. Theres never a manager to speak with. Paid all this money to join it hadnt been a month that I signed up and was charged by a card i never authorized early annual gym fees I mean already They say they were refunding me my money back to my card. Its been 3 weeks now. I just want my money refunded back to me. How does am establishment no matter when you call never has a supervisor or manager available to speak with. Watch out. The trainers are cool. But the way its run is not professional at all. Pissed to the max. I could of stay at planet fitness smh. Thefts.
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Steve Hardoin
Looking for an honest review. I am reading the reviews to see what people thought about this place because I am considering joining a gym. The last three people that posted a review were all from 4 months ago where they all seem to have reviewed a number of powerhouse gyms in the area at the same time. You can click on their name and see their other reviews. Most people do not review the same place at a number of different locations in a row. I smell a false rating booster
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David Day
I enjoy working out here. The staff is nice and the other gym members are polite, but the equipment needs to be updated. Some of their bars are very bent and they have no bumper plates for deadlifting which can cause it to roll when set down. I would recommend this gym if you are not a powerlifter or crossfitter. It is affordable for bodybuilding and cardio training.
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Janielle Green
Late at night I was having issues getting in the building. Could have been sensor issue or with memebership card. The owner came not to long after after fixed all my issue, Chris, came out to fix the issue,even replacing my membership card so that I wouldnt have anymore problems. Again this was after hours so he did make up for the trouble. Thank you
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Todd C
This place has fallen off. Old equipment. Missing equipment. Men locker room stinks. Rude girl at front desk.
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Kenneth Johnson
Solid Gym, a little dirty but they have actual iron weights, so thats a huge plus.
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Maria Fournier
Best gym Ive ever been to! Great customer service and its always clean.
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Roderick Howard
Would be better if they had Rogue equipment and bumper plates
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Ryan McLean
Never felt so welcome! Not just a gym, its a community.
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Dylan K
They are 24/7 now works great for my schedule.
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DeShawn Robinson
Great gym even better going 24 hours.
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Dorian Arnold
Way over priced
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Andre Mason
great place