Address: | 313 Main St, St Joseph, MI 49085, USA |
Phone: | +1 269-982-3800 |
Site: | reviveselfspa.com |
Rating: | 4.7 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 11AM–7PM 9AM–5PM 10AM–2PM |
LU
luke richie
5 stars for the beds... 2 stars for the service. The beds and prices are the best around. Obviously you get what you pay for when it comes to the beds. The more expensive beds are worth your money but there not as many nicer beds meaning you have to wait or book an appointment for them. Some of the girls in there were so awesome, but others didnt really care and that showed. Someone would try to sell me something for one price and i would hear them try to sell someone else the same thing for a much lower price. Making me not want to buy anything. I had a platinum tanning memebership for 1 year and decicded to cancel because i noticed my skin was starting to age. (ive been tanning since 16) I asked about canceling and was told that they would just stop charging my card. They did not. My tanning membership started may 4 2016 and they charge for your membership on the 1st of every month... They tried to charge me for a whole month on tanning instead of prorating me. That was ridiculous. I called and said i would like the price adjusted for the four days of membership and they said i had to pay a 30$ cancellation fee. I told them no i would freeze my account for the 5$ fee they charge. The lady wasnt happy and put on the owner on(she wasnt happy either lol) who then told me that she would cancel but i could never come back as a member... i could only come back and pay month to month which is a ripoff. I obviously didnt care. Instead of keeping a potential customer for other services they provide and leaving on good terms they lost one forever. Good beds, yes. Customer service, NO
JO
Jordan Fettig
Overall a great experience! Friendly and knowledgable staff. I went in on a Thursday evening for a spray tan and needed to make it last until the end of the weekend. The staff helped me find products that would help extend the life of my tan for a reasonable price then helped me understand how to use them appropriately in order to do so. My color came out exactly as I was hoping after a shower and Im confident will look good for the next several days. Especially with my use of the products. I prefer a lighter tan so Im hoping by my event in 3 days it will still be plenty dark for my taste and wont require much maintenance however its nice to know Ive got the option to darken up if I choose to or to fix any spots that may appear after a couple showers.
SA
Samantha Young
Revive spa is one of my favorite places to visit. The staff is kind and always greets their guests with a smile. They also take the time to get to know their guests as individuals. Besides spa services, they also offer a variety of spa and skin care products that the staff is very knowledgeable of. When I visit revive, I use their massage chair, hydration station, omnilux (red-light therapy) beds, and platinum tanning beds. They do take appointments, but are always willing to fit guests in at the last minute. Theres something for everyone at Revive and I always look forward to my next visit, feeling refreshed and relaxed afterwards.
CO
Cookie Hartzell
Very disappointed in the customer service I received. Mystic tan booth not working. Had to walk several times out to the front to let them know it was not working. Then wanted 5 dollars more to go to higher level of tanning. I told them when I paid, that I wanted the same as I had last time I was there. So instead of having someone come back there with me, I had to go back and get a five dollar bill, walk back to the lobby and pay. The whole thing was ridiculous. That is not the type of service that keeps people coming back.
JA
Janel Mayer
I love this place!! Nikki,Carmen and whoever it may be working are always so helpful! They know how to personalize your needs and really accommodate you and what your looking for. Deb gives great massages also!! Esta does a nice job sugar waxing and is very thorough! The mystic tan is very quick and easy and has great results! I have a membership. I also enjoy coming here with my spouse as well! They always have specials and deals on the many services and products they offer! Need I say more, love love love coming here ☺️
JI
Jim Fritz
I suffer from a major form of PTSD from an explosion in 2015. Floating has been my godsend, but Nikki at Revive has taken it one step better. After I float I am able to live symptom free for a while, something I was beginning to believe I would never do again. A few sessions ago, Nikki introduced me to their massage chair, my goodness. I went into the tank already completely relaxed and the result was amazing. It was an almost religious experience. Thank you Revive, and thank you Nikki!!!
LI
Lizzy H
I decided to try Revive while in St. Joseph with my fiancé. I was apprehensive to try Revive; I wasnt sure they could help the tension in my neck, and my skin is very sensitive. I decided to try a facial, and WOW! Everyone there was so pleasant and professional. The esthetrician was absolutely amazing, and took special care with my sensitive skin. I even got a complimentary massage! I highly recommend this spa. I will miss it when I leave St. Joseph. Worth every penny.
LA
Laura Morris
I have had three facials with Esta, their esthetician and each one has been amazing! Esta takes her time, provides a wonderful massage and cares about her clients. I have sensitive skin and she recommended their Naturopathica line of skin care which I love. I have also brought a group of my girlfriends here for a spa day and we all enjoyed our services. Their customer service is top notch, as are their services. Would highly recommend.
CA
Catering Manager
Unpleasant and disorganized! Waited 1 hour in between services, staff kept calling me wrong name and kept asking if I was having a service, that I was not having! Took almost 5 hours for what should have taken no more than 3. No one seemed to care...however Debbie did a wonderful massage but it was very pricey. Visit that town alot but will not have services done there again!
KA
Katie Melcher
I have visited the spa a few times now and have been nothing short of completely satisfied each time. Had the pleasure of being shown around had helped by Nikki Andrews, shes is very knowledgeable and courteous and willing to help in any way to please the customer. Revive spa is the place to go for ultimate relaxation! I will definitely be revisiting in the near future.
ER
Erika Burkett
Every experience Ive had thus far is hands down the BEST! Nikki is more than knowledgeable on all the products and services Revive has to offer! Shes always pleasant and goes out of her way to make each and every customer satisfied with their experience! Because of her, Ill be returning time and time again! Keep up the good work
KA
Kaylie Summer
My mother and I planned a day at the spa. It was very relaxing and we had a great time! Carmen and Nancy were very nice, explained every option thoroughly and overall made our experience very enjoyable. I got a month package and im sure we will both be back as often as we can.
CH
Chris Snyder
I highly recommend the float tank at Revive. The room is very nice, they give you plenty of time and the staff is very knowledgeable on the benefits of floating. The manager Nikki has been very helpful in making sure that everything is perfect with my floats.