Schmidt Printing

Reviews 5

SH

Shaun Mullikin

Delivered on Monday, February 20th at 0930. About 30 minutes before my arrival, I called for directions. The operator put me through to the receiving department. Mark answered; this guy was very abusive over the phone. He asked what I had and what time my appointment was. I responded that I was told by dispatch to be there between 0900 & 0930. Mark quickly became upset and started yelling at me that I had no appointment and that he should charge me a $325 drop fee. He continued to be upset with me and said if wasnt for the fact that they needed the product, he would make me sit all day to get unloaded. I told Mark that Im sorry but Im just doing what Im told to do by my dispatch and he is taking is anger out on the wrong person. Mark gave me directions to the facility and hung up on me. I called my dispatch, as Im now angry being yelled at over the phone. I told dispatch to take care of this as Im about to turn my truck around and not deliver this load. I was told to take in the load and I will be unloaded and that we never have appointments there. I went in, Mark was better in person but still brought up that in the future, no appointment =$325 dock fee. Its my first time delivering at this facility and hopefully my last. Because of Mark, this facility just about didnt get their product delivered due to his abusive behavior over the phone. To top it off, he made sure to leave a little note on BOL stating "set-up appointment". Which is right next to their delivery hours.

---

MA

Matt Burkett

As a direct marketer who outsources print, Schmidt is more than a vendor, they are a trusted partner. Their customer service and dedication to top notch execution from start to finish exceeds my customers expectations. They make me look good!

---

MA

Mark Comstock

13:00 appt arrival time 12:45 jumped on it

---

BR

Bryan Wilkerson

Nice place unloaded when i got there

---

RE

Reginald James

Pretty fast unloading

---

---

Other organizations