Address: | 11989 Champlin Dr, Champlin, MN 55316, USA |
Phone: | +1 763-576-3000 |
Site: | lifetimefitness.com |
Rating: | 3.5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
MI
Michael K
On March 31st 2013 4 friends and I were dropped off at Lifetime Fitness to play basketball by parents. I had been to this location once before and me and some friends had payed $15 to play basketball. My friend had come the week before and said it was $3.50 and that the lady from before had made a mistake. When we got there, we were served by the same woman as the first time ( time we payed $15 each). She told us that because we didnt have proper I.D (Chaplain Park High I.D or License) we could not get the 3.50 fee. She asked us in a mocking tone why "your 16 and you dont have a permit". We also could not get the $15, it was for people who came with a member. She said it was $25 EACH just to play basketball. She said that the lady who had charged us $15 had broken policy and will be delt with (IT WAS HER. I REMEMBER). It was cold, we didnt have ANY rides or anything of the sort. She told us we had to leave. So we complied and walked to McDonals in the cold. We sat there for 1-2 hours. We then called our other friend, he said he was playing at lifetime. We asked how he got in and he said he begged her and she agreed. We were Furious. We walked back then called him out and asked how he got in but we didnt. She said because he came with a member which was irrelevant. We were once again instructed to leave the property or the cops would be called. We left but met yet another friend in the parking lot, who happened to be a member. We went back in with him and asked to play. She only gave use the $15 price not the #.40 our other friend got. We asked her why he got that price and she said he has a Champlin Park I.D. THAT WAS A LIE!!! Hes my friend, I see him every week I know what school he goes to. He also does not have a permit or Licence. She lied. And then said she was going to call the cops. We left. (our friends informed us that the cops did indeed later come. We waited for another 3 hours or so at Mcdonals and then finally got picked up. She was short, brunette and Caucasian. Not very specific but if I were to see or even hear her I would know it was her. She told me that she had had problems with me before which was false cause I had only been there once before. She had me confused w/ someone else and took it out on all of us. The worst part is she was hypocritical. She started out by saying "company policy blah blah blah" and by the end she was breaking it. My friend did NOT have a Champlin Park I.D because he does not go there I promise you. He does not. She lied. And whens he knew we had her she called the cops. I would have stayed and explained my case but my friends wanted to leave and I respected that. I want Lifetime to take disciplinary actions and an apology form her. No money, no discount just action and an apology.
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Rebeccah Parks
The Champlin Lifetime Fitness is amazing! Pros: - 24/7 - Awesome personal training staff, I really cant put into words how great they are - extremely reasonble prices considering you what you get compared to Snap or Anytime Fitness - group fitness classes that kick a** - outstanding, consistent staff in the childcare center - clean - every machine you could want or need - nice pool perfect for kids since its 0 entry, beach style - parking is easy to find even at peak times Cons: - honestly... none
AN
Andy Novak
Ive never had a problem with this place all the staff are awesome except this one lady who was working the front counter this morning at like 11:00 October 16th 2016 Ive never seen her before she was so rude I actually was concidering canceling my membership I pay way to much for people to be rude like that she is a sour face of the company and it needs to be considered that she is let go or just stop working the front counter have her fold some towels!!
DE
Derric Johnson
I like this location. Its one of the few coed saunas and hot tubs that LifeTime has. My wife and I like to go together sometimes and relax. Most other branches are single gendered, which is fine in its own right. The locker room is small and the steam room sounds like a motorcycle is starting up in it, hard to relax with that. Also a great pool for kids and families.
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Cassandra Koskela
If youre thinking of joining, you have to talk to Joel! He not only set me up with a membership that fits my needs and my family, but he continues to check in whenever he sees me at the club. Its nice to not feel like a commission! The childcare is wonderful too! My 3yo asks to go to the "play place" daily. This club has helped me change my life for the better!
A
Anonymous User
The staff here is unwilling to explain policies including why they charge you two more times after you cancel. They will not answer questions, and I was actually hung up on twice. Oh yeah, and they subscribe you to a magazine without telling you. The facilities are great, staff is not.
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vitali
It used to be 24/7 but now they changed their hours and close at 12A.M. However their monthly payments are still the same. So i am still paying same amount as before. And i cant go and workout after work because a stupid change they maid. So unfair...
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Victori Jewel
For the most part its good. A bit high priced but nice clean facility. Convenient & safe childcare drop off. But very money hungry. They try to get you to pay extra for .... Everything under the sun... that you didnt even know was available!
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dean adam
Ive been a member here for over 10 years. I cant recall a bad experience that whole time. Shelley & Lisa are great at the front desk. They always say hello & goodbye. Robyn in the Pilates Studio is the best.
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Jesse Arntson
Facility and amenities are great! Customer service and life cafe is inconsistent and unpredictable. If other clubs offered child care our family would go elsewhere! Their childcare is EXCELLENT!
JA
Janice Lane
Horrible experience- even for a member. Ive only encountered one staff member who isnt horribly rude. Facilities are nice, but would not recommend it at all just because of the staff.
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Adam Arnett
Very expensive, and there are some jerks that go here. Also lacks diversity when it comes to the equipment they have. I like the pool though.
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Joy Fru
Amazing place and great staff but it seem theres a lady who has short brown hair and on the chubby side seems very racist
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Joshua Engelby
Absolutely remarkable gym. Everyone has been friendly and clean environment. Equipment has been excellent as well.
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Luke Enno
I was a member of Lifetime Fitness for many years. This location was my favorite among the options in the area.
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Filipp Musatov
Good facility, but horrible management. Would not recommend this particular lifetime at all.
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larry wilkins Jr
Really strict, not too flexable with anything
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Rob Cichowski
Its a nice gym, what is not to love about it
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Dustin Schmidt
Front Staff suck. Otherwise good staff.
MI
midyan11
The managers are a bunch of scammers
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Justin Thielke
Clean and great workout facilities
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Karyn Ratajzcak
Daycare is great, not too crowded
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Wendy Morris
Expensive for family memberships.
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Tue Vang
Good place to work out and swim
MI
Mikaela Mosneguta
Worst experiences at this gym.