Affordable Elegance Rental

1800 Vermillion St, Hastings, MN 55033, USA

Address:	1800 Vermillion St, Hastings, MN 55033, USA
Phone:	+1 651-437-6050
Site:	affordable-elegance-rental.com
Rating:	3.1

Location

Photos 76

Reviews 10

Teresa Gockowski

Brooke, owner and operator of Affordable Elegance is the most unprofessional person I have ever experienced. I ordered a dance floor from Affordable Elegance. I ordered a 21X21 dance floor, sent in my deposit and then full payment prior to my daughters wedding. The dance floor was delivered and there were not enough pieces to complete a 21X21 floor, so the delivery guys made an 18X21 floor and left. I was the only person on the contract. I never received a call from Brooke or anyone else at Affordable Elegance explaining this to me. They did not let anyone know. Luckily there were some family members decorating the hall at the time, who took notice of what was happening, and called and alerted me. I then called Brooke, who stated there was nothing she could do about it and that she had made a mistake. I told her this was unacceptable. She said she would refund the difference for us receiving the smaller floor. She never offered any compensation and acted as if it was no big deal. I then took it up with her again after the wedding, asking why I was never contacted to inform me?. Brooke hung up on me 3 different times. I had to keep calling back, and she had the nerve to tell me, I was being rude.She had no response to my question. I think they would have just let me pay for the bigger floor and would never had said anything to me about it at all. This was the worst place I have ever done business with. I would never use this place again and have spread the word to friends in the area to never use this business. I do not trust Brooke and this business.I was ripped off royal!!

Peggy Lyden

I used this place 4 years ago and was very happy, so I used them again this June and ordered exactly the same things that I did before. This time I had a horrible experience! The tent was dirty, and had 8 seams held together with duct tape! The poles supporting the tent were wood, with peeling paint and in bad shape. Last time they were metal poles. The set up was horrendous, the roof was sagging. We had to retread the straps and retighten everything so it wouldnt fall down. The tables were dirty and the tent still had remnants of the previous users decorations. I called Linda to complain and she was rude, disrespectful, and accused me of lying. So I took photos and sent them to her. She then told me that last time I had a frame tent, the "pole" tent is meant to dip down. I told her that I had the exact same type of tent 4 years ago and it did not sag, I had the invoice and photos to prove it. I said she did not give me what I paid for. Since I received a lower quality product and service, I want a discount. She said shed think about it and then HUNG UP ON ME. Needlessly to say, I never got a discount. Stay away from this place as long as these owners have it.

Molly Neuenschwander

We ultimately chose to go with Affordable Elegance because their prices were the best we could find. I felt like unlike many other companies they werent trying to sneak in a bunch of surcharges and additional costs and they stayed true to their estimate they gave me from the beginning. Linda, the owner, was at times hard to get ahold of, but when it came down to it they delivered when they said they would and I never questioned if I would get what we had agreed to. I even requested a change in some of the items just a week before our event and she was able to accommodate. When we received our rentals (tablecloths, tables, and chairs) there were a few minor problems we were able to either fix ourselves or make work, including tables that had missing screws and were unstable and chairs that were dirty/rust stained.

Sook Jin Ong

Affordable Elegance Rental was one of those "unexpected" finds that my partner and I stumbled upon while planning our wedding, and we loved the prompt customer service and helpfulness. Brooke was wonderful. We initially needed a vendor to provide chairs for our wedding (which she made easy for us), but a last minute emergency cropped up and we ended up needing someone to provide us silverware, glassware, plates, and high-top tables. She stepped up and made it seamless for us, as if the emergency never happened. Delivery was prompt, and the price was competitive. As a couple who planned our own wedding, having a vendor you can rely on is key to being able to relax and enjoy your special day. This team did it for us. Thank you!

Brittani Frey

I was very pleased with the work I had done for my wedding by Brooke with Affordable Elegance Rental. She did all of my linens and decorations for my Wedding at StoneRidge Golf Club. She was so helpful when it came to picking out my decorations, flowers, color of linens, etc. I have also used Affordable Elegance Rental for other linen services such as baby showers and she has always been so helpful and wonderful to work with. This is an Excellent business and she has gone above and beyond to make my events, especially by wedding, absolutely gorgeous!

Anonymous User

My review is a big fat ZERO!!! A friend referred me to "Affordable Elegance" furniture stating that the prices and quality were good. Specifically, I was looking for an ottoman. After driving the 45 min to the store, I learned they were going out of business. The owner, Brandy reluctantly and briefly pointed us in the right direction...then walked away. We had to track her down only be treated extremely rudely...as if we were a nuisance! It is no wonder they are going out of business! Dont waste your time!

Katie Kroll

I used Affordable Elegance for my outdoor wedding in Stillwater. Brooke was a pleasure to work with and her work was outstanding. Brooke was very creative and hard working. People raved about how my rustic feel wad pulled through in the decorations. I have recommended Affordable Elegance to a few friends and they too were also very satisfied. The prices were good and Brooke and her team did everything from set up to clean up, leaving this bride a little less stressed. Great experience.

darrylbl bl

We rented a half circle table from the web site. Went to pick it up and the girl says "its out back by the dumpster" get back there and its a piece of plywood sheeting with 2*4 legs nailed to the top. I touched it and it almost fell over. Total piece of garbage, literally. Then they accused US of ordering the wrong table. Check the pics and youll see what was on the web site and what they tried to pass off FOR A WEDDING BRIDE AND GROOM TABLE.

Anonymous User

Despite hearing from many local reputable businesses that Brooke and Affordable Elegance is known for their underhanded practices, we went with them because of the inexpensive prices. That was until we were nickeled and dimed on the back end and hung up on repeatedly by Brooke. I recommend going ANYWHERE else and avoid this place at all costs. There are BETTER OPTIONS!!

Joelle Tegwen

They were very flexible with my multiple changes including the last minute ones. When there was a miss communication about a last minute change they made a special delivery to make sure we got what we wanted. Everyone loved the decorations and the tables were sturdy.