Address: | 1040 Gershwin Ave N, Oakdale, MN 55128, USA |
Phone: | +1 651-264-0909 |
Site: | oakdalecollision.com |
Rating: | 4.1 |
Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed Closed |
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Tom Brockway
I feel ripped-off. I brought my car in for an estimate a couple of weeks ago. It was to be a very small job. I thought this was an honest shop as I had been there before. I spoke with Don and possibly was going to pound it out myself. After we talked and I noticed the labor rate of $54 per hour I called for an appt. I wanted to be first in that day. I intended to wait as I thought it was going to be at most an hour for the pros with the proper tools and knowledge to do the job. I was right it was a small job. I was scheduled for 8AM. It was around 8:20AM when it was done.Even if they charged the full hour it only be $54 + shop supplies as I know this is sometimes a routinely added charge of $30-$35 whether any are used or not. I was very surprised when I was presented with a bill for 2.8 labor hours. $151. Don was backpeddling a bit when I questioned the 2.8 hours as it was clearly closer to 1/2 hour of labor. We settled at $100. He was suggesting 2 or even 3 people worked on it which I find very hard to believe. I would have been a satisfied customer at somewhere between $50 and $75 and NOT written this review.
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M ALC
Great service!! Oakdale Collision did a beautiful repair. Its never good news to hear that a babysitter was in a car accident with your car... Fortunately, Oakdale Collision was very accommodating and helpful - even with a frantic after hours call. When I asked them how to proceed, they gave me very sage advice. For example, they said if you are planning to drive it, "dont open hood until you get it to the repair location, as it may not close again". They also made navigating the insurance claim easy, and were quite helpful with explaining what is the best type of repair for my vehicle. They were so easy to work with on many levels. We are a family with extremely hectic schedules and they were quite accommodating of them. They did a wonderful and professional job. The red paint matches precisely, no evidence of dents in the body, and it looks new again. Very pleased with their communication throughout the repair process, the job overall, and would not hesitate to recommend their work!
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Nicole Denzer
I had randomly found this shop by a Google search and feel like I completely lucked out! Just had my Nissan Altima repaired at Oakdale Collision after I accidentally banged up the front of my car in my own garage. *sigh* I called on Tuesday morning to see how soon I could get in. I spoke to Don and he asked me to fax the appraisal and bring it in that afternoon. He coordinated getting me a rental car, and told me that I could expect the car to be repaired by Friday afternoon. He asked me for my email address so they could send me updates on my car repairs along the way. To my surprise, my car was done on Thurs (a day early!!). When I arrived to pick it up - my car was sitting in front - so clean and beautiful! Not only was the job well done, but completed ahead of schedule. I was extremely impressed by this transaction. Highly recommend!!
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Anonymous User
The guys are at Oakdale Collision Center are great guys to have do your vehicle repairs. I just got my truck back from them. Dropped it off on Monday got it back on Wednesday with them having to repair most of the front end from hitting a deer. The truck looks excellent! They matched everything perfectly, detailed it for me, and even cleaned up the engine. I couldnt be happier with the work. Don Jr. is a very personable guy who has excellent customer service skills. Don took care of getting Enterprise to get me a car right away. He listened to me and communicated my needs to Enterprise so they knew exactly what I needed and Don took care of dropping the car back off with Enterprise so I dont have to worry about it! Don sent me updates on the progress of their work....overall just a great experience working with these guys.
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Paul Smith
Absolutely worst experience with an autobody shop. Replaced my tire with the wrong size tire and would not correct it. After they wash it there were noticeable scratches. They denied everything like usual and customer experience was the same. Repair took over two weeks for a bumper and paint job. Stay away if you value your car to be over 20 grand.
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Linda Hecimovich
Outstanding experience! Highly professional staff, timely and regular updates on the status of my vehicles repairs and best of all, my car looks like new. The craftsmanship and quality of the work completed were exceptional! Thank you for making this a great experience, I highly recommend Oakdale Collision Center.
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Naomi Fisher
Oakdale collision did a GREAT job on my malibu. They were efficient and timely with the repair and gave me honest feedback on what needs to be repaired. I had never used them before and for future repairs I will be using them again. Very happy with how it looks! I would recommend them to anyone!
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Amy Lauria
The staff at Oakdale Collision really know how to take care of you and your vehicle. They can help you work with your insurance company (which can sometimes be a nightmare). They provide excellent work on the vehicles and their staff is extremely knowledgeable about collision repairs.
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Dan Leggett
Oakdale Collision Center is my first choice for auto body work...these folks are friendly, incredibly knowledgeable & handle everything in a first class manner! They do it right the first time AND on time! Highest recommendation!
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Laura Hecimovich
I had my vehicle repaired at Oakdale Collision. They were very professional and did a great job. It was a nice surprise when I picked up my vehicle and they had cleaned the inside also! Thanks for the great service.
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Lorna Santema
I would definitely recommend Oakdale Collision. They did a great job on some recent repairs. Very friendly and as a nice surprise, the car was detailed when I picked it up.
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Pheng Xiong
Highly recommend!!! These guys are Awsome ,after they got done they wash my car and detail inside too. Will do business with them again , big thanks to Don and his crew.
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Anne Stoudt
Oakdale Collision does an amazing job and they are very helpful and knowledgeable when it comes to dealing with insurance companies. Would highly recommend!
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Jessica Coleman
these guys are awesome! I felt like they took excellent care of my vehicle and answered all my questions. Michelle is one awesome chick!
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Huyen
Overcharge for something that can be fixed less than 30mins and $200 less
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Patrick S
They wont over charge or do work you dont need.