Address: | 14142 Northdale Blvd, Rogers, MN 55374, USA |
Phone: | +1 763-428-1799 |
Site: | anytimefitness.com |
Rating: | 3.4 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Emily Moertl
Horrible customer service. I explained I work from 8-5 and am unable to make it in during business hours. Refused to set up an appointment with me outside of normally staffed hours because I was a "pay per visit" customer. Explained to me that he would make no money from my membership and it wasnt worth it. Told me they make $3 a visit and said "its just not worth it." I told him while that was unfortunate, it was his problem with the insurance company, not me. I asked him to set something up for the weekend and while he had offered to meet me on Saturday, prior to knowing that I was a pay per visit customer, he now refused to meet me because "its not company policy. Its been this way for 10 years." Offered me no solutions, other than to come when they are in office. Unhelpful, unfriendly, and lost a customer. I will not be signing up with Anytime Fitness.
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Hailey
Had a terrible experience at this location, specifically with an employee Roy. The second I even walked in he just wanted my money and got upset with me when I wasnt sure since online it says $40 and he tried charging me $100 on the spot. Refused to work with me and was extremely condescending and told me "he would make sure my key didnt allow me back in his gym if I switch locations." Other managers from other locations stated they also had problems with him as well as other members who transferred over to another location because of Roy. Wouldnt recommend this location!!
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Jill Halvorson
I love the location of this club and also that is clean and well ran! Roy gives the club a personal touch and I like the fact that he runs the club with integrity and follows the rules of Anytime Fitness. The equipment is all in working order, organized and clean. I also like that you can add tanning if you want as an extra. It is a nice and friendly club to be at!
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Nora Kirscht
Very disappointed with the service. They charged my card twice and now my key fob will not let me in!!!! Ive been trying to stop in when they say they are open to get this cleared up-no one is never on duty. Ive tried to call and Ive left messages, and no one will call me back. Ive lost 20lbs of muscle. I NEED TO LIFT!!!!!!!
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Amy H
Love working out at Anytime Fitness. It has every thing we need--machines & free weights, balls, bands & cardio. Ive been here at a variety of hours & its clean and people mind their own business. Bonus: showers. Extra credit: We requested a foam roller & voila! Thanks, Roy, for running a tight ship.
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Mark Hackbarth
I recently joined with Anytime Fitness and love it. The staff worked right with my insurance company to get my discount benefit taken care of, there is a WIDE arrangement of great equipment, everything is very updated, clean and exactly what I was looking for. I would highly recommend it.
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sara goff
Great gym, usually not crowded when I went, cardio machines were clean, and the locker/changing rooms were great to have to go there straight from work! Management was very responsive and helpful when I had questions about my membership.
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Donny Hall
Great gym. Equipment and gym is always kept clean and has great members. Only thing I would say is it could use another bench rack.
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alex loken
The guy named Roy who works there has no idea how to treat anyone. He is a COMPLETE PSYCHOPATH.
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Jake Norseth
Great weight selection. Knowledgeable staff, clean facility. One of the better Anytimes.
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bjm519
Great gym! Very clean, nice facilities. People are friendly and courteous.
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Taylor Bell
W00t!