Brooks Funeral Home

862 Concordia Ave, St Paul, MN 55104, USA

Address:	862 Concordia Ave, St Paul, MN 55104, USA
Phone:	+1 651-228-1935
Site:	brooksfuneralhomemn.com
Rating:	3
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours 12AM–11:59PM Open 24 hours

Location

Photos 18

Reviews 3

Danielle Estis

The lady working there was soo rude, in more ways than one! also when the service was going on they let people walk in and out of the funeral home. The equipment was very out-of-date and did not work well. witch when we called they said otherwise. we had to find out 15 mins before the service started. when the service was over they rushed everyone out the door. we ate 2 blocks away and they had the nerve to come and eat the food!?!? Ive never in my life seen that. my aunt inquired about some missing flowers and the lady said that she would be back there in a couple of hours because she had things to do!? mind you she was only two blocks away from the funeral home. she was just sitting there talking and eating our food. but was somehow to busy to go check on our flowers. I have never seem such unprofessionalism disrespect and tackiness on a already heartbreaking occasion.

ILean Left

Margaret Brooks has to be the most rude and unsympathetic funeral director or owner Ive ever encountered. I spoke with her to plan the services for my loved one and just from the conversation I decided to go else where. Her people skills leave a lot to be desired. At the very least she needs to learn empathy and compassion and a remedial customer service class wouldnt hurt. You dont treat the deceased like a cash cow. You could also learn how NOT to sound so crude sleazy and classless. You shouldnt get upset with callers when you cant provide a price list. In my opinion things look a bit fishy, like youre trying to get whatever you can from the grieving and thats not a good look.

Caudrey La Board

Not a good place for a service they allowd people to walk in and out of the funeral home as the service was going on. It was very distracting. Then when the service was over they rushed everyone out of the building. Not very friendly people that work there.