Address: | 2275 Waters Dr, St Paul, MN 55120, USA |
Phone: | +1 651-468-6868 |
Site: | onlinefreight.com |
Rating: | 1.7 |
ST
Stefano Fronte
Booked a load with this broker, said my ETA for pick up was going to be 10am. Around 9am I noticed they were taking longer on my previous delivery, so I let them know it wasnt looking like 10am anymore. They told me to contact the shipper; I did and they said we were going to be fine up to 12:30, which was going to be absolutely ok. I sent them an email saying we were going to be ok, and I even had a reload after this delivery with them. Suddenly, like 5 minutes after we were all good, they said "Sorry we took you off the load and got it covered with someone else, dont send your driver" I called Mr. Kevin, who is supposed to be the "boss" there, and he just gave me no reason to why they had to take me off a load, I just think they found something cheaper and decided to take me out. This is just not they way this business works, for my point of view, you should have a reason when taking someone off a load. Shipper was completely ok with receiving me later, because I spoke with the guy in charge there. They were not able to give a good reason, all they said is they couldnt risk it, when there was no risk at all. Get serious people, I make this review, because carriers need to be aware of how serious theyll be taken when booking a load.
OZ
Ozzy
Tandy and Steve were great to work with, shipping my skid steer from TN to CO. Tandy did a great job communicating even though we both knew we would have delays with Christmas and New Years. She went out of her way to make sure there was no questions or concerns from my end. John (driver) was great to work with as he was patient as the seller shipped the skid steer to me with a dead battery. John did a great job communicating where he was at and when he would be arriving.
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rod nasret
i booked the load with Christopher Adkins my driver went to pick up the load got loaded 7 hours in 4 diffrent docks i called asked for detention i left voicemail emailed him couple time no answer they dont care about drivers
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Robert B
Place posts loads then wont book them as posted in hopes they can move sooner and or cheaper, then act obnoxious when you question their method.
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John Vogel
Typical BS broker...stay away and dont book loads with them.