Japa Salon

1340 W Frontage Rd, Stillwater, MN 55082, USA

Address:	1340 W Frontage Rd, Stillwater, MN 55082, USA
Phone:	+1 651-275-0555
Site:	japasalon.com
Rating:	4.9
Working:	Closed 10AM–8PM 10AM–8PM 10AM–8PM 9AM–4PM 9AM–2PM Closed

Location

Photos 100

Reviews 15

Kristina Glass

At first, I wrote a terrible review of this salon bc of the horrendous haircut that I received from my stylist. Ive been meaning to edit my review because of the manager, Stephanie, (I think shes the owner,actually. She called me quite a while ago to apologize and I cant remember our exact conversation. Anyhow, Stephanie called me and apologized repeatedly, telling me that is not how they run their salon and that she would be talking to the stylist who did my hair immediately after the phone call. She offered to give me free hair services for the next year and offered to have me come in right away so that she could fix it herself. She was so nice and sincere, I had to change my review. Its not fair for the entire salon to suffer. The one star review was for my specific sylist and not the entire salon. Now, he (my stylist) DID butcher my hair. I originally wanted two inches off but was willing to do up to 3 inches. He cut off 5-6 inches in some places and 7 inches in others (yes, I measured). The reason why I have different lengths that were cut off is because my hair was not cut straight. I had random chucks that were a good two inches longer than the other hair. I really have no idea how that could happen. Also, I asked to frame my face and the "framing" looked like steps going down, not the typical smooth framing. I have wavy hair so I didnt notice this right away. However, when I straightened my hair and checked to see if Id missed any pieces, I saw the horrible vary lengths of chunks of my hair (and Im not talking about layers, the very bottom of all of my hair kind of reminded me of the top of a castle, lol, up down up down up down). I didnt go back in to have my hair fixed, because I didnt want anymore cut off. I decided Ill just wear my hair wavy and in a ponytail until it grows out. Since I didnt want to go back in, Stephanie sent me a gift card for $250 and a bottle of Kerastase Shampoo along with a Kerastase masque that smooths/nourishes hair. If you know about this particular product, then you know how unbelievably expensive the products are. I couldnt believe that she went to all of that trouble! Wow, that is a great owner/manager! So heres my new review of the salon: It was easy to make an appointment and they were great about rescheduling my appointment. The salon is easy to find and there is plenty of parking. When you walk in you will notice that the place is kept very clean and well decorated. You will, also, notice how friendly the staff are. They even gave me a glass of wine while I waited and while my hair was being colored. I cant review all of the stylists because I only had the one, who (as Ive already stated) mangled my mane. Having said that, the rest of the stylists must be decent or this place wouldnt be able to stay in business. I havent heard anything similar to my situation from anyone else. The owner/manager is very invested in making sure customers are satisfied and goes above and beyond to ensure this. Im now giving the salon a 5 star rating because one bad stylist shouldnt represent the entire salon. Yes, he was terrible and Id never let him near my hair again. However, once my hair grows out some, I will give the salon another chance. Stephanie told me to ask for her, and I definitely will. So thats it. My long winded but thorough re-review of Japa Salon. Thank you Stephanie for everything you did to rectify the situation.

R. L. S.

First time customer and Im hooked! The salon layout itself was spectacular. The shampoo bowls are in a separate area closed off by curtains from the rest of the salon, with the lights dimmed and soft relaxing music playing. You dont have to feel weird about closing your eyes and enjoying your shampoo (which is always the best part!). My haircut and color turned out perfectly and exactly as I imagined. I had a vague idea of what I was looking for and Julie made it come to life! Overall a great experience and very relaxing. Cant wait to go back. :)

Anonymous User

I went here to get my hair highlighted and cut. I went to Alyse and she did an AMAZING job on the colors and the cut. I got an angled cut that turned out very cute, and blonde highlights ( my hair is dark brown so usually it comes out yellow everywhere else ive went!) but not here. She did amazing. I will continue to go back to this salon!!!

Beth Markoe

Such an awesome Salon. The place is funky, fun and has a wealth if experience. The stylist share ideas, help each other and are super friendly and fun. This place Rocks!!! Highly recommend

Adesua Ehiguese

I got my eyebrows done here by a super sweet lady named Jamie, made sure I was very comfortable, and she shaped my eyebrow perfectly! Super happy with Japa salon!

Debra Sahulka

I highly recommend Ben , he is talented and does a great job with cuts and color!! Very detailed and listens to what you want. He does my hair and my sons.

Haley Craft

Such a friendly atmosphere, I get a balayage from caitlyn and it always turns out way better than what I imagine. Would definitely recommend going here.

Lisa Gross

I had a great haircut and enjoyed the experience. The stylist was friendly, knowledgeable, and listened well to learn what I wanted.

HealthSource of Stillwater

I really like the experience that you get when you go here! They really cater to you and make it an experience unlike other salons!

Anonymous User

Love this place I have been going here for years now, I love the glass of wine under the dryer!! Hair come out right every time

Brant Puttkammer

Amazing stylists and that at home feeling every time I visit. I am always greeted by first name and with a smile. I love Japa!

Shelby Kriesel

Julia did such an awesome job. She really listened to what I wanted. Cant wait to go back!!

Matthew Fiebelkorn

This place is AWESOME!! I really enjoyed the experience and the people are really nice!!