Address: | 767 Watkins Ave, Gulfport, MS 39507, USA |
Phone: | +1 228-897-1000 |
Site: | handsborocleaners.com |
Rating: | 3.4 |
MA
Mallisa Mott
(This review is specifically for the alterations department as I have no experience with their dry cleaning department). I chose this place for my wedding dress altering because its near my house. I checked out their website and they advertise wedding dress heir-looming well as 30+ years experience in tailoring- so I felt pretty comfortable bringing it here. The bottom needed to be hemmed and the top straps need to be taken in because they were too loose. When I picked up my dress, instead of actually having the straps, she had basically just sewed it down the folded over layers instead of removing the extra material and reattaching the straps. The straps of the dress were pretty thick and wide so it created a huge lump that would obviously not lay down flat as I was wearing it. She then proceeded to make up excuses as to why she rushed through the job. She even said "I hated to do that" and "sometimes because I have to leave at two I have to skimp on some of the jobs to get them done in time". I told her multiple times before leaving the first time that I did not need my dress back for at least another month, so I dont know why she felt the need to rush through the job. I asked for a refund for at least the straps and she insisted to keep it there to fix it. She did fix it in a matter of hours but the job still does not look great and another worker behind the counter was pretty rude to me when I came back to pick it up. They will definitely not be getting any of my business or anyone else that I know.
RC
Rchl J
I had taken dress slacks to get tailored. I needed the waist, hip, and leg area taken in to fit me properly. I was informed that since I was having the slacks tailored they would also be dry cleaned. When I arrived to drop off the items, was instructed to try them on, so she could see where and how much needed to be taken in. While she was pinning the garment, she had only taken in material at the back seat area of the pant. Was assured that when job was completed, you would not be able to tell that I had them altered. After one week, received a call that the items were ready. I went to pick then up, and had tried them on before leaving. I had noticed that so much material was taken up in the back, that the two pockets were almost touching. When I mentioned that to her, I was told that if I wore a long enough shirt no one would know. I rated a two star, because when I picked up the slacks, they were nicely dry cleaned and pressed. However, I will not be taking any other items to get altered here again.
DI
Dietrich Clausell
dropped off my comforter, when i returned for pickup it was not ready or even in the building. i was given a number to call and check on my own order, when i called i was given an excuse about what happened when all i wanted to know was when i could get my comforter and then was hung up on. wow cant believe they are still in business operating this way.
CE
Cesar Ponce
Took a set of USAF blues in on Friday for same day cleaning before 11am and picked them up at 5pm. They did a great job and would go back if they were closer. They have a satellite shop in Gulfport down the road from my house so Ill use them for the cleaning since it goes back to this location for the actual cleaning.
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Anonymous User
Friendly, fast service. Ive never had a problem & weve been using them for almost 3 years. Great with military clothing!!
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David Wrightson
Heather the tailor altered my suit and my fiance dress for our wedding great price excellent work.
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Christopher Cospelich
Under New Management with improved customer service.