Bella Gente Salon

212 THF Blvd, Chesterfield, MO 63005, USA

Address:	212 THF Blvd, Chesterfield, MO 63005, USA
Phone:	+1 636-536-2002
Site:	bellagentesalon.com
Rating:	4.2
Working:	9AM–7PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–6PM 8AM–4:30PM Closed

Location

Photos 41

Reviews 4

Rebecca Clark

This was not my first time at this salon, but it was the worst experience and I will not be going back. I walked in Saturday morning and said hello and that I had an 8:30 appointment. The receptionist then told me I had a "fake" phone number on file and it needed to be updated. I have been through customer service training and business management classes when earning my degree, and this is not the proper way to treat your patrons - by accusing them of having a fake phone number when your phone number has been on file for quite some time and you have been called by them to confirm appointments in the past. The lash tint by Michelle was fantastic. The stylist Erin is very sweet, but I was not told about a charge for drying my hair, which added an additional cost from $51 to $77 at the front desk. I didnt ask for my hair to be dried (I was only asked if I wanted some mousse in my hair to add volume), so having to pay an extra $26 for a service I did not schedule or ask for was upsetting. I told the receptionist, and said she would put in a note and to tell the stylist next time, since they are supposed to ask you if you want a blow dry (I never got asked). After I paid and got in the car and looked up close in the mirror I saw my roots, which had just been done, and there were still white and light roots against the dark hair. I walked back inside and asked to cancel my next scheduled appointment and left crying (I have social anxiety and depression so being treated this way by the front desk doesnt help the situation). I had such a better experience the first time I got my hair colored here and for previous haircuts in the past, so I was extremely disappointed with Saturdays results, the way I was treated, and upset with the unexpected additional charge.

Stacy Simpson

I and my bridesmaids went to Bella Gente to have our hair and makeup done for my wedding last June. It was an amazing experience! The staff were very friendly and professional, and the salon has a nice atmosphere. There were 11 of us, and the process was very organized thanks to Ben who was very organized with the scheduling. We were even done ahead of schedule! I was so happy with how all of our hair and makeup turned out. Brittany did my hair and makeup and she was amazing, I would highly recommend her. Brittany met with me for a trial visit two weeks prior to my wedding, and she was patient and willing to work with me until my hair and makeup was exactly how I wanted. That took away a lot of stress on the morning of my wedding. My hair stayed perfect throughout the whole day, and my makeup looked just as good after the reception as when I left the salon that morning. Even though Brittany did my hair and makeup, I would recommend any of the stylists at Bella Gente, based upon my bridesmaids experiences. I would highly recommend Bella Gente for anyone looking for a salon for a wedding party or for any other occasion, I had a great experience!

Anonymous User

Jamie is amazing with color, and my fabulous hair cut is just the icing on the cake! The salon is very comfortable and the staff is professional and friendly! I am so glad that I found Jamie and Bella Gente!

Cheryl Jones

Love this salon :)