Address: | 1022 Executive Pkwy Dr, Creve Coeur, MO 63141, USA |
Phone: | +1 314-439-5700 |
Site: | brentwoodtravel.com |
Rating: | 4.5 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 10AM–2PM Closed |
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Jessica Drury
Absolutely love everyone at Brentwood Travel, most especially Michelle Busse! I literally walked into their offices one evening with no appointment like a lost child looking for guidance on planning our honeymoon. Instead of looking at me like I was an idiot like most places, they dove right in and helped me with every single aspect of our international travels. Great communication throughout the months whether it be via phone, email, or face to face. Michelle even had me call her at home a few times to work around my crazy work schedule so all the details were in order. She sat down with both Sean and I before we left, had copies of all documents we needed and went through them with us. And most importantly they saved our honeymoon by finding us a completely new flight schedule when we found out our first flight was cancelled just hours before takeoff. It was a stressful and hectic experience but I have no idea how we would have gotten to Rome in time for our cruise without Michelle and her amazing team at Brentwood Travel!
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Jessie Hartzler
What can I say it was the easiest part of our trip! Having longed to visit Cuba for many years I talked my mother in to visiting via a cruise. But my mother is a cautious one, so I turned to Stacey at Brentwood travel. After searching our options on our own Im so glad that we had the support of Brentwood Travel. All questions were answered, and additional documents or Q&A were deliver to our door a few weeks before our departure. The best part is that we never lost contact with Stacey after our initial purchase. She continued to keep us informed and hyped up long before our trip. This went a long way to easy my mothers worry and helped us sail away with out a worry! Brentwood will be our travel partner for life!
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Chiana Smith
Ashley Curry with Brentwood was fabulous! She was very patient with me even when I was all over the place with ideas. Once we narrowed it down she gave me her honest thoughts and opinions. She answered all of my questions in a timely manner. My trip to Punta Cana was amazing! I didnt have to worry about anything going wrong and if it did what I would have to do. Everything was smooth from beginning to end. Thanks so much Ashley and Brentwood Travel! I will most definitely book my next trip with you all!
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Lisa Kohler
Stacy at Brentwood Travel did an amazing job at booking our All-Inclusive Honeymoon to Secrets Akumal, Riveria Maya, she gave us various options to choose from and found an all inclusive that also included air-fare. This place is simply amazing, the people were so friendly and assisted us with all of our needs. There is also a wide variety of activities to do each day every hour, so this gives everyone something fun to do. We will definitely be using Brentwood Travel again for our future travels.
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Stephanie Aubuchon
I do not recommend you using Brentwood Travel. The agents are very unprofessional. We worked with them for 7 months planning our trip and it was really stressful because they could not get our plans straight to meet our needs. They also always forgot our names and called us by the incorrect names, when you are working with a company for over 7 months and have a flexible budget you expect the agents to remember your names. If I could give 0 stars I would.
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Julie Baum
I am in the process of planning a destination wedding currently and working with this agency has been the most stressful part of the whole process. Our agent is slow to respond, if she responds at all. My guests and I have to repeatedly ask questions before we get any kind of response. I have 30+ people traveling out of the country for my wedding and I would expect much better service and follow up from someone who has been in the business for so long.
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Anonymous User
Services are unnecessary. The travel agent we used had the same prices we found online, didnt help us book any extra activities, and when I asked if she could call the hotel and request our room be in a certain area, she said that she couldnt...I had done a lot of research prior to coming, so if you want to let someone else plan your trip, this would be the way to go, but you arent going to be saving any money booking through them.
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John Hawkins
Ashley Curry did a phenomenal job of creating for our family, the perfect summer getaway to Universal Studios Orlando and Historic Downtown Savannah, Georgia! This was our second vacation that Ashley helped us plan and she selected fun family activities that were suitable for preteens, as well as for the adults! We will definitely call on Ashleys help for our future travel plans!
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Karen Janek
Wonderful experience. Stacey Hoehne, agent at Brentwood Travel, took care of our every need to help my husband and me plan our cruise. Planning, reserving, booking, was all an easy process thanks to Stacey. Cruise was fabulous. Every detail was attented to prior to our cruise so there was nothing we had to do but enjoy, and that we did. Thanks Stacey!
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MIKE HANLEY
Michelle Bussey at Brentwood Travel did an exceptional job for us. The hotels were terriffic, drivers punctual everything pretty seamless. I did not have time to research the trip but I told her what I wanted and she was spot on. She also stayed within our budget which was moderate I do recommend Michelle and Brentwood Travel in St. Louis Mike
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Clayton Ritchie
Brentwood Travel did an amazing job for our family trip to Italy. From start to finish, the hotels to the guides, the transportation and follow up. All details were covered and their vast experience is quite evident. They have a great team led by Mrs. Turner and the trip could not have gone any better. Grazie to Brentwood Travel!!! Jim Bahlinger
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Bob Smith
Brentwood Travel has been an amazing travel agency for me and my family. They were friendly, knowledgeable, and always available whenever I called. My trip to the Riviera Maya went smoothly and was truly a once and a life time trip. I would like to thank Brentwood Travel for recommending the vacation and for the amazing service they provided
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Tanguy Borg
Ashley at brentwood travel took extra good care of me and my wife getting me a prefect holiday in Cancun and a better price than I could find online! She followed up with me to make sure everything went well after the trip! They also have a telephone you can call if you run into issues whilst abroad! Stellar service!!! Thank you Ashley!!!
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Anonymous User
Spoke with someone about travel in July and just wanted the best deal. Said she cant do that she needs specific dates. Well too bad isnt that your job? I can spend the time myself looking online to find the best deal thats why I called you. So I would not recommend this company if your looking for a great travel agent!
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Norm Birtley
Last year we booked an Alaskan Cruise and this year a Caribbean Cruise through Brentwood Travel. Our travel agent Ashley has been great to work with and has done everything possible to ensure a pleasurable and trouble-free vacation. Cruises, hotels, transportation... Ashley took care of it all. THANKS!
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Jill Mettendorf
We wanted to take our kids to Disney World but I had so many questions and it seemed so overwhelming. Ashley helped me and answered all the questions I had and made it feel so much easier and less stressful. We had a great time and will definitely look to Brentwood Travel for our next vacation!