Address: | 1507 McNutt St, Herculaneum, MO 63048, USA |
Phone: | +1 636-931-0055 |
Site: | sapaugh.com |
Rating: | 4 |
Working: | 6:30AM–6PM 6:30AM–6PM 6:30AM–6PM 6:30AM–6PM 6:30AM–6PM 7:30AM–4:30PM Closed |
BY
Byron Sondag
I was involved in an accident. The other driver was at fault and admitted to police it was her fault. State farm would not admit fault until the police report was released. I however brought my truck there last Friday for an estimate before the report was filrd.They reluctantly looked at my truck .Took a few pictures and I would be called in a few days to pick it up on my way home. Now its Thursday no call yet. I stop by and ask about my estimate. I was told that they have been very busy and unless I commit to having it fixed there My concern would be on the bottom of his pile of estimates that need done. I reminded him that I had previously had work done there and would probably again. I was told again that unless I committed to it. They wouldnt have time. And my concerns and estimate would be put to the end of the line and on the bottom of his pile of work.I would not recommend any service to this body shop that apparently is to busy to adress customer issues and just to busy for an estimate. I myself thought 5 days would be sufficient time.
BI
Billy Morgan
My car had front end damage on both sides. They fixed it up like new. Everyone I dealt with was very professional and to top it off they detailed my car! It looks like the day i bought it. Thank you Sapaugh.
MI
Mike Parr
They do great work