J & M Lock and Key

1339 S Glenstone Ave, Springfield, MO 65804, USA

Address:	1339 S Glenstone Ave, Springfield, MO 65804, USA
Phone:	+1 417-877-0600
Site:	jandmlockandkey.com
Rating:	5
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–12PM Closed

Location

Photos 5

Reviews 9

Emily Fogerty

Very upset with my experience today. The guy was friendly on the phone and with my boyfriend, but did not feel comfortable with him completely taking my car apart. After about 45 mins of him just trying to get in my car, he started taking my entire ignition apart, for some reason he couldnt get the key from that then he started messing with my passenger lock, couldnt make a key from that, after he decided to try and do it with my trunk... Didnt work. So about 2 hours in I start to panic and call the GMC dealership and ask how much for a Saturn ion 2004 key and when they could have it. Guy tells me 28 bucks and he could have it cut in an hour. So I decided to tell the locksmith to please just put my car back together, lock me out idc but I just want him to stop because its not worth the 85 dollars hes charging. Im told he will still have a service charge of 45 bucks. So Im pretty pissed at this point but tell him screw it I guess just keep trying since it will be about 85 bucks at this point anyways. He says he thinks he found a way. After 3 hours we finally get 2 keys, unfortunately they barely work on my driver door and he lost a bolt to it, passenger door wont unlock with the key and the lock doesnt respond to the button to lock it anymore, my trunk lock latch completely fell off so we now have to go through the back seat to access anything in there.( I have carseats so this is especially an inconvenience) my ignition case easily pops out now and wires are exposed like he didnt properly put it back on. We are heading back to Texas tonight or Id be up there when they opened to speak to someone. Overall, very dissatisfied for the 85 bucks I paid and now have more damage to fix. I recommend just going to a dealership that knows what theyre doing.

Heather Barnes

Great customer service! I had keys made they werent easy keys to make, made 2 trips because they didnt work. They came out to my location with out fee to make sure they work...for 4$ keys! I highly recommend these guys! We will be coming back for all our keys! Thank you so much!

Happiness 7399

These guys are great! ! Fast, friendly service, affordable and dependable. I really had a great experience, a lot of locksmiths seem to dime and nickel you and the friendliness is not as good, I highly recommend these knowledgeable guys! !

Delta Dawn

Lost the only set of keys to my new car. Called after hours. Technician came out and had me a new key made in no time. Very professiinal. Thank you so much!

Arleen Crutcher

Service was prompt. He did a quality job, was very friendly, warm and showed genuine concern for our problem. We highly recommend J&M. Thank you so much.

Sam Bivins

This guy does quality work at a more than affordable price. And fast. Got two keys, couldnt be happier with em.

Shawn Williams

Mike makes the experience of being locked out, a little less painful. He is prompt, friendly, and professional.

louann williams

These guys are great, honest, dependable and polite 24/7 service

Danielle Lalanda

Great place for duplicates and all other lock and key needs.