Address: | 4425 S 24th St, Omaha, NE 68107, USA |
Phone: | +1 402-505-9260 |
Site: | gsfuneral.com |
Rating: | 4 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Quincy Robinson
My experience with the Good Shepherd Furneral Home in one word "horrific. I entrusted them to handle my mothers furneral and it turned out to be a nightmare. First of all, it took them 6 days to get my mothers death certificate signed and when I called them to see what the hold up was, I was told by a staff member that I would have to call the doctor that was responsible for signing off this document myself, because they had already done their part. As it turned out, they hadnt sent over the document for signing to began with. However what really got me angery, was when the Good Shepherd called me minutes before they were supposed to be in place to tell me that the cemetery I selected stated to them that I had canceled the vault which is required for burial. This was true, but I had canceled the vault from the cemetery because I had purchased one from the Good Shepherd Furneral Home. When I confronted the owner with this, he initially denied that I had purchase a vault, but finally looked at my contract and realized that I had, but the vault hadnt been ordered by his people. To make matters right, they had to purchase a vault from the cemetery I had selected for about $100 less than what I had paid the Good Shepherd Furneral Home, so basically they made a quick $100 profit off of me for doing absolutely nothing. The owner of the Good Shepherd Furneral Home never excepted responsible or apologized for this fiasco, but rather deflected blame to his employees. Please dont waste your time and energy on the Good Shepherd Furneral Home, because youll only be disappointed.
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jennifer pryjmak
I must say going through a loss is hard enough. With that being said its very important to have competent people that know the ins and outs of the next step in planning. Good Shepherds staff are very assertive..not to mention patient with all of the thousands of questions I had. I highly recommend them! They are courteous.. prompt and most important they are very compassionate people!!
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Nicole
I had a hard time when I had to plan a funeral for my young nephew. Good Shepherd made it easy for me to get everything put together and were very kind to my family that was struggling with this tragic loss. Thank you for your help, we couldnt have done it without you.
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Nina Johnson
I was lost on how to put my mom away and Nicole helped me every step of the way. Good Shepherd has great service and will work with you, I am so thankful for the help they gave us and I will be using them in the future..
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Roxy Kielisek
I loved how well they did with my grandma and my great uncle. They really were fantastic and so cheap. They made it work for my budget. I will always call them first. Thanks for being so great.
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Marlo R. Ibarra (DCHC)
Seriously consider Good Shepherd in your time of need. A close family member passed recently and Nicole was amazing! Thanks Nicole.
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barbara williams
Heard that they was resentable.