Address: | 8404 W Center Rd # 111, Omaha, NE 68124, USA |
Phone: | +1 402-391-3223 |
Site: | yourtravelcenteromaha.com |
Rating: | 4.2 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed |
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Jillian Ryan-Vanecek
Kristine Thiessen-Randall helped us choose and then coordinate all of the travel for our destination wedding in Mexico. We interviewed several travel agent before picking Kristine, and we were highly satisfied with our selection. 50+ guests traveled to Mexico with us and Kristine coordinated travel for all but 2 couples. Everyone had positive feedback about Kristine, which is remarkable considering how many people she had to account for, she is just so organized and awesome at what she does! Planning a wedding in a foreign country can be a very stressful process, (working with a foreign wedding coordinator is tough! You feel like you dont know what youre going to get and worry that nothing will be ready to go for your wedding when you arrive). Knowing this, Kristine does everything she can to make the process pleasant and worry-free. She even arranged a conference call at Travel Leaders between our Mexico wedding coordinator and us when we were having trouble getting a response from the coordinator. Our resort screwed up on our check-in when we first arrived, (they put us in a room that 2 guests had gotten into by mistake!). This had nothing to do with Kristine. We tried to solve the problem on our own, but it is tough when you are in a foreign country. After 2 days, we involved Kristine and immediately following our call to her, things started happening! We were treated like royalty after Kristine got involved. Im so thankful we had her in our corner! After this experience, I wont even attempt foreign travel again without using Kristine. If you are planning a destination wedding, or just a family vacation, I highly recommend visiting Kristine at Travel Leaders Omaha!!
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diane wolfsbauer
Walked in and was greeted with a hello. Asked about cruise information for next year and let her know in advance that a friend who was also coming had a voucher. She immediately said we could not use it and that would have to be booked through the cruise line (untrue) so I just said forget about the voucher and just give me some info and she gave me a look that I was doing her a favor for being there, I just got up and left. Not the friendliest of places. I cant say anything other than that.
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Andrea Bashara
Julie Goergen helped us plan a family spring break trip to Jamaica. Our trip was amazing! We stayed at the Royalton Blue Waters and we had a fabulous experience! Great flights, awesome all-inclusive resort, delicious food and first-class service! Julie worked tirelessly to help us get this trip arranged. She assisted us with excursion recommendations and gave us an idea of how everything would go with airport pick up and drop off. We will definitely use Julie for our next vacation!
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Anonymous User
Dora was my Agent. She helped me plan a trip to Cape Town South Africa with a stop over in Amsterdam. At first I gave her the wrong dates. She patiently fixed them, which was a lot of work. One week after booking my mother was diagnosed with a rapid growing cancer and I had to go to Boston instead and cancel the Africa trip. Dora worked as a liaison between me and the airline to get the money back for my ticket and my travel companion.
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Jo Mo
I called and Judy acted like she was doing me a favor.After 2 days of no return phone calls I called again.Very snippy and rude, could not get a word in.And again after 4 days no return call after checking for info.Went elsewhere where I was treated like a valued customer.Folks,there are a lot of agencies out there that will be a lot better than this person and this company because of Judy.
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Kelly Voelker
They always do a great job of accommodating our travel needs! On our last trip, realized the week before we were to leave, the returned flight had been booked for the wrong day and Dora went above and beyond to correct the mistake and rebook the tickets without an additional charge! Wow!