Address: | 2790 Wrondel Way, Reno, NV 89502, USA |
Phone: | +1 775-583-8009 |
Site: | wrondelselfstorage.com |
Rating: | 4.7 |
Working: | 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 8AM–4PM Closed |
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John Sloan
I could not say enough about the service I received at Wrondel storage. As anyone making a major regional move knows it can be quite stressful. In my case finding housing in Reno right now is very difficult and being out of state was making buying a home impossible. I needed storage, on the third day of calling and searching for a storage unit I reached Wrondel. They too were full but the manager was such a life saver and worked with me long distance so I could lock it up a unit coming avail before it was gone. They only had one avail. No storage company had a need to work with my situation as there were many others inline for the same unit. When I explained my situation the manager, Johnny, he offered to call the owner and see if he could get permission to help me. Again, I couldnt get a blink out of anyone else while they told me over the phone that if I could come in person I couldnt lock up a unit. Johnny and Wrondel removed a major stress in a matter of a few hours. Thank you Johnny and Wrondel.
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Jennifer Altman
After calling several storage sites in Reno I finally found something available at Wrondel Self Storage. I called in the morning then later that day I was able to move things in. The process was fast and easy. Johnny is the on site manager that was helping me and he was awesome. He showed me multiple units that I could pick from and gave some advice as well. The place is pretty clean and the price is way more affordable compared to other places I have seen. The security looked good from what I could tell, granted this is my first time renting a storage unit. The neighborhood isnt the best, had a run in with some unruly neighbors, but Johnny ensured my stuff would be safe and protected. There is a code to go in and out as you please between the hours of 7:30AM-7:30PM. Overall, Johhny and the others I briefly talked to seem like good people to me and the place is pretty nice for the area its in.
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Rob LoCo & AnnaLisa
We have been storing our Burning Man gear at a Wrondel Self storage for 3 years. Firstly, the location is amazing. Its pretty much next to the airport but also on a major route into Reno so not too busy but super handy for everything you need. We stay locally, eat locally and shop and can also hire our van or car from this area. Secondly the actual facility is very well appointed. Each unit is at ground level, so you can drive right up, they have water and toilets available which makes our life so much easier. The staff are amazing and have really helped us on each visit. More than we have experienced elsewhere. They offer really good value storage units, lots of sizes and have everything you could need from a storage location. We would recommend Wrondel Self storage to any of my friends. Worth every penny
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Kain Hollenback
First off I have to say their is no other storage place like the wrondle self storage. I have rented other storage units. And they dont even come close. From the units to the driveways to the office, that its One of the cleanest places I have seen. I will never take my money noware else cause of the customer service. And everytime I go their I always see Johnny go on and above to make sure not only his customers but whatever customer that is their leaving with a smile. On the days he is in the office by him self I have seen him busting his butt doing whatever needs to b done keeping the place clean and more. I want to say thank u not only to Johnny but also. The wrondle self storage staff for always keeping me and other customers Happy and safe.
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Sunny Fajardo
Wrondel self storage is a place I will always feel comfortable keeping all my belongings. This is the second time I have rented a storage unit from them. I came back the second time because Johnny is so helpful, kind and considerate and accommodating. With my move being so overwhelming it was such a relief to have help from Wrondel self storage. They make everything so simple and easy. The place is clean and more than accommodating to all my needs. If anyone is ever in need of an A+ self storage I highly recommend Wrondel Self Storage! As long as I need a storage unit this will always be who I rent from and trust. Thanks Wrondel Self Storage!
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Tahoe Local
Wrondel Self Storage is a true diamond in the ruff for Reno area storage businesses. It’s in a convenient location, clean/well maintained, secure along with being less expensive than most other Reno/Sparks area self storage businesses. In addition they have an outstanding on-site Property Manager named Jonathon Wilson (Johnny). Johnny is dedicated to providing extraordinary customer service. He is friendly, courteous, knowledgeable and goes the extra mile to ensure that your experience is pleasant and trouble-free. IMO Wrondel Self Storage is head & shoulders above the competition
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newdjk
I have stored some of my belongings at Wrondel Self Storage since 2010. In that time the staff has always been incredibly helpful with whatever needs or concerns that I had regarding my storage unit or my access to it. In 2012 the manager of the facility went above and beyond to help me out with a situation involving my storage unit. Similarly, Erica, the current manager of the facility, recently helped me in a big way. Johnny has also been really helpful when Ive spoken with him. I heartily recommend that you use Wrondel Self Storage if you need a storage unit in Reno. :)
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Jannie Yu
My fiance and I have recently travelled to Sparks, Nevada for a job relocation. Under time pressures to find are new home in Nevada, we really needed a storage place immediately. Wrondel Self Storage was the ideal place for newcomers to the state. Thank you Johnathon W. for going the extra mile for outstanding service. We really appreciate Johnathons strong customer service skills and knowledge of what was available at Wrondel Self Storage for us to be able to store our belongings. We are happy and very satisfied customers!
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Karel Mathews
I have been a mailbox customer for over 20 yrs and I would just like to state that Johnny in the office is exceptional I cannot say enough good things about this gentleman he has helped me the number of years that hes been there above and beyond he takes personal interest in my needs and requests and I have full confidence knowing that things are taken care of because of him. I would recommend this company to everyone whether it be storage unit or mailbox!
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L. Simon
Untrustworthy staff that charges hidden illegal insurance fees and also attempts to extort money from tenants by locking them in the property and charging unspecified, illegal fees to then release said tenants from the premises. AKA: kidnapping and extortion! The supervisors and district manager (Mike) are dismissive, patronizing, as well as beyond rude and offensive. THE WORST storage experience in over 40 years! DO NOT TRUST THESE PEOPLE!!!!
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Ty Walrod
We utilize two of the largest storage units offered by Wrondel for our burning man camp and have been completely satisfied by the experience. Johnny and the rest of the staff have been helpful in resolving any issues related to access, contracts, billing, etc. The site is always safe, clean and easy to access, so whether youre looking for everyday storage or a safe place for year-round burning man storage, look no further.