Address: | 875 W Los Angeles Ave, Moorpark, CA 93021, USA |
Phone: | +1 805-222-0415 |
Site: | publicstorage.com |
Rating: | 5 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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Marie Lorenz
I love the service at this company! I walked in and didnt really greet which sounds bad but was under a lot of stress and just going after my need which was pricing storage places in an hour at different locations and I asked the guy Justin when I walked in whats it cost for your biggest storage? He told me 3 storage sizes with 3 prices and immediately took me to see them. I had shopped online also couple days prior so I knew prices were fair. The guy was just so kind and told me about the discount on boxes for a bundle and any I dont use I could bring back and get credit, I liked that .This was my second storage facility I checked within the hour, and the guy told me about the hours here of operation and I decided to go for it! Way cool guy, very honest man, so I got my storage based on conveniance, storage hours and Justins customer service!
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Bobbie McQueen
From the moment I walked into PS I was greeted with genuine friendliness. Ivan guided me through everything flawlessly. He was so patient and very knowledgeable, which enabled him to answer my questions thoroughly and clearly. This PS location became my second home over the summer and into the fall. I had to change the size of my storage unit more than once. Again, Ivan guided me through smoothly. I have watched Ivan train a couple of people over the months. He has great leadership qualities and is always professional. Dallas was another employee who was very quick to help me. She too was very friendly and a pleasure to interact with. Moving is very stressful so it was nice to see the friendly employees whenever I had to go to the Moorpark PS. Thank you Ivan & Dallas for a great experience!
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Chris Birkelo
Justin was a tremendous help to us today! Kevin is a great addition to the PS staff, too. We are continuing customers, and we needed to consolidate our stored items into a larger drive-up unit. Justin made the transaction easy and then stood ready to assist us getting everything done in a day. Wonderful customer service! You have earned our respect and our continuing business. We highly recommend (this) Public Storage!! People make the difference!
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Barry Hopper
recently moved and I see public storages everywhere. I decided to go to the moorpark property to see what kind of money I would have to spend for a unit. Not only did justin answer all my questions but he made me feel comfortable with paying for a untit every month. I felt my things would be safe on the property and I felt that the staff actually cares about their customers. Highly recomend
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Lee Douglas
This is such a great facility with the BEST people working for them. I just got a new unit and had the friendliest person help me: DALLAS. She was very informative and helpful. She took me for a tour of the property and gave me some great moving tips along the way. Thanks Dallas for such a great experience. I would definitely recommend coming to this storage facility!
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Jeff Trirogoff
Today I signed up for my unit and it was a fun and fantastic experience! Melissa and Matt have the most amazing customer service!! The sign was quick and easy and they explained everything I needed to know! I am happy to be storing my goods at public storage. Public Storage are lucky to have people like Melissa and Matt working for them! Thanks guys you are amazing!!!!
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Marcos Fierro
Christy was super friendly and provided us with excellent service. I have been shopping around and had just general info given to me in other storage places. Christy on the other hand blew me away, she walked us to our unit, opened and showed us our space. Amazing service I left extremely happy with what I was looking for.
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Doug The Man
Went to this location early last week and was helped by Leia. She was very helpful made things easy to understand and answered ever question with patience. I had A lot of them and she was kind. Love the location it is very well kept up. But thank you Leia for helping me out . very satisfied with this location!!
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Stephanie Gerritsen
Visited this Moorpark location today and had a wonderful experience. Not only was Justin kind but he was extremely helpful! He knew every answer to every question I had and I ask a lot of questions! ;). I was over all very pleased with this location. Justin gives this whole company a good reputation!
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Shealyse Macdonald
Christopher and Ivan were very helpful! They answered all of my questions. The facility is kept so nice and clean, it really made me feel comfortable storing my goods there. They also provided me with everything I needed to move into my unit! It was overall a great experience!
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Will Ulin
Went to Public Storage today and dealt with Ryan. He was very helpful, along with being able to answer all of our questions. Even appreciated that on his lunch, he opened the door for us to get some boxes we purchased but werent able to fit in the car earlier. Thanks again!
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Joseph Bergstrand
The reason why I came to Public Storage was to get a unit and we had an awesome help by Stephanie who helped us very much and was extremely helpful in the department of rules and regulations and even a simple thing like a lock which helped us considering we didnt have one
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charles laquadra
Excellent customer service. Dallas was cheerful, informative, and extremely helpful through the entire process. Explained all the paperwork clearly and completely.Dealt with more then a few storage By far most positive and helpful experience Ive had. Thank you Dallas
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Kenzie Markado
I would definitely recommend using Public Storage to anyone! Prices were definitely reasonable, and the customer service topped any other storage company that I have spoke with. Ryan helped me, and he was absolutely amazing. Easily a 5 star rating, and two thumbs up!
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Arianna Amavisca
Came in tonight to see about prices, sizes, and some other things for a unit. Justin answered all my questions and even informed me about things I didnt know. Great customer service. Definitely coming back here to open a unit. Thanks for all the information Justin.
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Daniela Sosa
Justin, Kaylee, and Stephen were all so great! I ended up moving my stuff one day ahead of schedule and on the same day i was running late and with the chaos of moving they were just so nice and friendly and so accommodating! Definitely recommend this place!
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Zachary Reeder
Just moved from Texas. Was greeted this morning by Justin, Brandon and Kevin. They helped me select the right storage unit I needed. Customer service was phenomenal. They showed me several different units until I found the one that worked for me.
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Bill Simmons
Came into Public storage to look for a place to store my items. I was greeted by Justin he was a tremendous help on deciding the best size for my items. He helped a stressful situation go smoothly. I will highly be recommending this place.
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grizzpinch
Justin is awesome, very professional and makes sure his tenants are well protected. I wasnt sure about the insurance coverage but justin took the time and energy to ensure I signed up for the proper coverage to protect my belongings.
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Jennifer Province
Helped my brother move into his storage unit. The staff was very friendly and helpful. This is why I recommend Public Storage for anyones storage needs. Every Public Storage I have been to has clean facilities and friendly staff.
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Azalea Castaneda
Great security at PS in Moorpark! Ivan called me and informed me that my unit was improperly locked. He was very helpful in showing me how to secure my unit correctly. I highly recommend this PS! Awesome customer service!!!