US Post Office

Reviews 15

MA

Maggie Maybe

I hadnt been to this post office in years and now I remember why. They go out of their way not to help you. I went in to get a change of address form. The one that you use to change a forwarding order to a different address than initially requested. I know the form exists. Ive used it before. They asked me where I was changing it from and when I told them they told me that town had to do it. What??? No. Just give me the form and if my old post office has to make the change then you transfer it to the old post office. Im not driving to the town I used to live in to fill out the form there. Thats why we have mail . . . so paper can move across the state. She was so difficult I ended up just asking for the regular change of address form and filled it out like it was a new request. My old post office will get it and fix my forwarding order, but seriously? You tell a customer that they have to drive to the post office they used to live just to change a forwarding order. No. Worst customer service ever.

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Xinyi Zhu

I recently moved to Portsmouth for work and needed to change my mailing address so I stopped by this post office location. There were no line so I walked up to one of the clerk that was available, Kim. No hello, no greetings of any sort and no smile. I told her that I needed to change my mailing address expecting her to go over what Id need to do. But without speaking a single word to me, Kim rudely handed me a blank form to fill out. I was in disbelief of the terrible attitude I was receiving but decided to let it go. I handed the form back to her after completing it, she simply said "you are all set" without even looking up. I shall not return to this location unless necessary and if I do, I will make sure to skip Kim and her sour attitude.

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Scott Forte

In the past my review was this: 1 Star Worst customer service Ive ever experienced. I was turned away at 5:30 on-the-dot with 2 people in line in front of me. Customer service 101: if the customer is in your store, serve them. If you dont want to serve any more customers, lock the door. I have been back since and the staff was kind and curious. I have not seen the individual who provided "literally the worst customer service I have ever experienced" since.

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Ashley Hallett

I run a shop in town and I am always dropping off lots of packages or having them picked up at the store, Everyone is always super nice and easy to work with. It is a post office and its busy and the parking is sometimes a problem, but even when i call or go in everyone is great.

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Kira Dugall

I had the most pleasant experience in this place today, the staff is very friendly and willing to help you, I applied for my passport and I was missing copies of original documents and the lady Clerk :04 help me with them. I totally recomend this place, service is very fast!

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Terry Murphy

My Mailman Stinks ! What a joke they are rude and dont understand the word service The UPS Guy laughs at them, no wonder the PO is a mess Can someone find me NEWMAN at least he worked Terry Murphy

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Rachel Leah

Tracking did not track. PO open, no one answered went to a busy signal and disconnected. First class sent 12/12 latest to arrive 12/16 did not arrive and could not reach anyone!

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Jeremy Conte

Very friendly and helpful, taped my box for me with their tape.. Its the little things that are appreciated.

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Katrina Ahuja

The service here is always quick. The staff is friendly and helpful!

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Brian Pearson

They will do passport photos, $15 for a set of two. Walk in, no appt.

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Stacia Oparowski

Very helpful when I was picking up a tracked package!

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Wesley LeFevre

Do not use the parking lot!!!!!!! Use the street

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CA

Carlos Quirindongo

Someone with an attitude ruins the hole thing.

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Anonymous User

More parking is desperately needed!

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Giles Cooper

They try, oh lord they try.

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