Address: | 178 Delsea Dr S, Glassboro, NJ 08028, USA |
Phone: | +1 856-881-0149 |
Site: | abraauto.com |
Rating: | 3.8 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–12PM Closed |
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Ben Bakkum
Took my car there to get it repaired on a Monday and picked up a rental car that was covered under my insurance at a percentage. They informed me that the car was supposed to be repaired and ready for pickup by Friday. They sent 2 separate emails throughout the week indicating that the car was being painted, and then reassembled and would be ready on Friday. I called the office on Friday to check and see what time the car would be ready for pickup. The office clerk informed me that they were still waiting for a part to come in and that as long as it arrived the car would still be ready at the end of the day Friday or at worse the next morning on Saturday. They then called me at 4:30pm when I was on my way over to pick the car up, and informed me that the part never arrived and that the car wouldnt be ready until Monday. Flash forward to Monday, I call and they inform me that the part was late in showing up and that they werent going to have the car ready until the next day Tuesday. The entire time I am paying for a rental car that should have been turned in on Friday. I have had to take my wife to work each time the car is supposed to be ready to pick up because she takes the train and cannot leave the rental car at the train station, so I have to take her in. I also have to leave my job early to go pick up car before the shop closes. The shop has taken what should have been a routine, 4-5 day repair job and thoroughly bungled it up. I would never recommend this location to anyone unless you prefer agonizingly slow repair work, and misleading informational updates that do not reflect the actual circumstances surrounding the current status of your vehicle.
AJ
AJ Frascino
Geico recommended me to take my car here twice once in 2011 and 2013 A tree fell my car back in 2011 and after they repaired the car there were so many things wrong with it that I had to take it back numerous times for them to repair. One of the problems due to the tree was the roof caving in and now my sunvisor completely fell out and it is definitely due to their work now theyre trying to tell me that its natural wear and tear so much for the lifetime guarantee and now since I cant produce any evidence that they worked on my car they wont do anything Company was bought out in 2015 and They lost all the records Took it back to get something fixed been a couple years ago pistons in my trunk lid and they gave me a hard time about that but eventually fix it they do not honor the lifetime guarantee do not go here I regret every day that I let Geico send me here!!!
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bankman6464
First off my car was involved in an accident and they failed to look at the suspension and brakes and which caused my brake pedal to go down to the floor and went through a stop sign. I had to go back and Randy tried to force me into taking a rental car and leave the car there in turn tell me that it was not from the accident and in turn i would have to pay for it and not my insurance. Go here if you want to be pressured into paying for stuff that your insurance should pay for. Never going here again. Worst service ever. Go to Rocco`s Collision instead.
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Pat acular
Broke My clutch, cost me $2500 of repairs. Was in an auto accident my insurance took my care here for repairs, went in with no issues with the clutch, had my car for over two months, these guys drove my car around while it was in their possession and ended up breaking the clutch. refused to pay, will NEVER go here again and will tell everyone I know to never go here. not to mention the body work they did do was mediocre, pooled paint drips, body panels not lined up, tried to give my car back with a huge gap in the door panels, this place is the worst.
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Richard Zott
Took my Buick there and a bag of quarters was stolen from my car along with my daughters gold bracelet from when she was born and then I noticed the next day I have 2 dents on the hood that where never there do not go here.
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Megan Thro
Highly recommend this body shop. All staff are very helpful and professional, and took the extra time to help me throughout the process. In addition, the repair was done perfectly and my car looks excellent.
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Lisa Rod
They are absolutely great. They do excellent work and fast and very helpful. Love this place
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Nancy Wilson
Convenient, friendly, speedy, communication was awesome
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Chris d
Had to send car back to be refinish sec not nice
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Josh Robinson
Would always trust them to repair my vehicle.
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Shirley Fisher
Great job on my car!
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Juan Feliciano
Customer service
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David Bateman
I work there