Address: | 184 Woodbridge Ave, Highland Park, NJ 08904, USA |
Phone: | +1 732-572-4447 |
Rating: | 3.6 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–2PM Closed |
KR
Kristi Arnot
If I could give this place 0 stars, I definitely would. Our insurance company recommended this shop to fix the shoddy repairs completed by another of their "recommended shops." The damage to my husbands 2015 Subaru still wasnt correctly repaired after its visit to Acme; but to top it off, the shop told our insurance company that they finished the vehicle 4 days before it was actually finished, thereby causing us to be stuck paying nearly $200 in additional rental charges through Enterprise. Instead of doing the right thing and admitting that they missed their target delivery date (which wasnt even a big deal--if they wouldve just told our insurance company that--we have rental reimbursement, for Gods sake), they just went along with their own version of events and said the vehicle was finished on the original, projected date; and, instead of picking it up, my husband preferred to drive around for 4 days in some crappy Enterprise Rent-A-Car instead of his 2015 Subaru WRX--a likely story. A mans word is his bond. If you feel that honesty and integrity are important, dont go here.
JO
jojo b
This place is horrible! They guarantee their work for lifetime however will not fix the problem when the time comes. I went in there to get my bumper fixed. When I got my car back the steering wheel was scratched. The guy kept saying it was my nails however the car was not given to them like that. They fixed the steering wheel now a few months later that same area is cracking ( because obviously they are using after market cheap parts) and they refuse to fix it ( so their work is not lifetime guarantee). They are full of it and want to blame the customer for their mistake. This time around before even looking at the steering wheel the guy automatically said it was my nails then when he saw it he stated it was wear and tear which is not correct because the other side of the steering wheel is perfectly fine. DO NOT GO TO THEM TORAL RIP OFF
DI
Diana Sichta
My car was in an accident which was covered by the other drivers insurance. This was one of the places that the insurance company recommended. They placed me in a rental car with no hassle at all. George did a great job on the body work. They gave me the estimate and explained what they were going to do. These guys got me in and out in a timely manner, and I was treated in a professional way. My car looks like new, inside and out! I read the other reviews and I dont know what happened to those customers, but I am very happy with ACME. Ive been to other places that have done sloppy work. This place was not one of them. My son-in-law used them and he thought they did a great job, too!
I&
I&R Computer LLC
2nd time Ive fixed my Toyota Rav4 Here. If you have a "Geico" insurance this is the best place to go. Because there is a Geico Office inside, they could Estimate the repair cost almost immediately , get your car into the repair same day, and because of the "Enterprise" office they have in there, you could leave the place already driving your rental car, and "Drop it Off" right there when the repair is done. My car was repaired before the "Police Report" was ready to pick up. Thank You.
MI
Mike Rotella
I came here after Geico sent me here when one of their insured rear ended my new car. Acme fixed it up completely: I couldnt even tell it happened. They even found an electrical issue from the fender bender and got Geico to replace that part as well. Service was fast, friendly, and professional and the mechanics were comfortable working on my foreign vehicle. I can highly recommend Acme Auto Body.
AN
Anne Mendoza
I just discovered Acme through Geico after a fender bender in my brand new car. The staff is professional and thorough, and the work is flawless. My only issue was I wasnt receiving the daily text updates. I called in several times, confirmed my number and it was a few weeks in before someone actually updated my number in the system. I wouldnt hesitate to have any work done there.
AN
Annie T
Superb service. Excellent quality. The professionals are friendly. They provided daily updates, got everything moving quickly and delivered what was promised on time. I even went back a few weeks later when my heater was slow to warm up and they got rid of the air bubble within 15 minutes! Note: I was also referred by my insurance company after an accident.
VI
Vidya Venkatesh
Went to them for the second time through our insurance company and they are very good. Steve went over and above to help me with some other minor issues which they could have ignored easily. I liked that way they are sincere. The customer service is far better than many other places that I have been to. I would definitely go back for my car issues.
DA
dako T
I agree with others as this is a horrible place. My brand new 2013 accord came out with 4 new dents on a bumper that was suppose to be painted. Car had to go in the shop 3 times and job is still not done. I ended up paying 500 for rental. AVOID THIS PLACE AT ANY COST!!!! There is far better places out there.
PR
pr bo
crap place...insurance company will recommend this..say big NO. they repaired my car for $3000 and after that 1) i had to replace my car battery outside 2)i had to do oil change outside they just want money and not bothered about complete repair of car.
A
Anonymous User
Shotty work - stripped all the fasteners on both doors. rear end looks like a coverup. One that they did do well is paint.
JO
Joyce Lenner
Acme Auto Body is the best!!! Great job on our almost totalled car. Darryl is very efficient and personable!! Jim & Joy
SE
Seung-Shick Shin
Avoid this place. They make yours worse. When Insurance Co. suggests this place, say HELL NO.
A
Anonymous User
My insurance co sent me here.Bad painting roughness under the paint so it had to be repainted
AL
Alex Pfeiffer
Manuel was very helpful and did a fantastic job going over the details of my car with me.
RE
Rene Quezada
They have good Customer Service skills. Would use them again. Fairly quick repair.
MO
Monu Bansal
These guys do not know how to put the stuff together in car. Causes problems later.
SE
Serat 09
Good customer service. My car was repaired ahead of schedule.
JA
Javier Ferro
excellent customer service and car looks like new
A
Anonymous User
Great shop, car came out great.
LO
Loyally Shamona
Excellent service and work
RO
Robert Toth
Professional team work.
M.
M. Castellanos
Great repairs
DA
Dae Y Han.
Good space
KI
Kishan Billa
Ok.