Address: | 1166 Springfield Ave, Irvington, NJ 07111, USA |
Phone: | +1 973-373-2200 |
Site: | midas.com |
Rating: | 3.9 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–3:30PM Closed |
DI
Diana Haas
Quick, courteous, and worth every dime. I am the family genealogist, and I went to Newark to look up some headstones of my ancestors. On the way home, as I was about to get onto Garden State Parkway, I hit an enormous pothole and blew the sidewall out of the driver tire in my rental car. Normally this would not be a big deal; I am perfectly capable of changing a tire on my own, provided I can get the tire up off the ground. But the car in question had one of those useless pill jacks and a TINY crank, which wouldnt even reach out from under the car at the closest point of the chassis to the wheel that was also anywhere near the outside part of the frame of the vehicle. I tried valiantly to jack it up, but when you dont have the tools, this isnt going to work. So I ended up having to drive to the nearest tire repair shop. According to my GPS, that was the Midas on Springfield in Irvington (and it was only about 2 miles from where I was). I limped the car along to the shop, praying I wasnt going to bend the rims on the wheel, and pulled in. They were fairly busy and it was close to the end of the working day for them, and I genuinely felt bad about showing up that late, but in this particular case I didnt have much choice. The man at the desk asked me to give them "a few minutes", and I sat down with a book and my knitting, fully expecting that with the number of clients and vehicles that they had ahead of me that I would be there for two hours. Fifteen minutes later, the guy came back, told me they didnt happen to have that size of tire in stock, but they were able to put the spare on for me (which I sincerely appreciated). Now, my family was pretty unhappy when I said I was going to Newark. Granted, it has a fairly high rate of crime. But at NO POINT did I feel like I was in any sort of danger when I was at this shop. Everyone was perfectly courteous to me and seemed genuinely happy to help me. I wasnt able to make it to all the headstones (have you *SEEN* Holy Sepulchre!?!?), so I will certainly be making a return trip to Newark, and if I have any sort of vehicle difficulty, this is the shop I am going to seek out (assuming I have the luxury of choosing). And I feel confident referring my family and friends there too, should they find themselves in the same position.
DE
devi L.
Went here twice for an oil change in less than three months. The first time they did the oil change and then told me I need new wiper blades, interior air vents are no good and tires are bad (these were brand new tires) About a month and change I went there again for an oil change and a wheel balance. I then get a call saying I needed new blades, filter and something else with a quote of nearly 200. The only thing I changed on that car since my last visit was my blades. Why didnt they tell me I needed new tires and such like before. This is how I knew they just want our money. Also when I went to pick up my car they had everything in my car everywhere. The car was a mess. They were looking for my rim lock key but instead of asking they trashed my car and also stole a watch from my car. I had two watches in there and they took one of them. I doubt I would be returning there. Also when I picked up my car I heard them talking about how the mechanic doesnt do his job right he did something to someones car and he was getting yelled at. You cant trust anyone to work on your car anymore.
CE
Cecile Jaochico
SAT JAN 12, 2013 Coming from Northern NJ we were on our way to a tournament in Voorhees when our vehicle began having loud problems with the catalytic converter on Route 78. Used our GPS and was directed to this Midas shop. John Hargrove, the Asst. Manager, and his head mechanic, Eric, did a great job on our 10+ year old Highlander. They had to wait for the c.c. part from a supplier but, that was the only hold up. They were professional, friendly, and knowledgable. We felt confident in their abilities to fix our vehicle. We have told our friends about this Midas shop and the excellent service they provided us. We wouldnt hesitate to use them again in an emergency. We were very far from home on a Saturday morning traveling through an unfamiliar area. We are thankful to this wonderful Midas staff.
DE
Delawe Anagbo
Dont ever step your feet here. They are cheats- devils incarnates. They are thiefs. Waiting patiently to devour you. Demons in flesh. They are the main reason the Good Lord should judge every soul.
CA
Candace N. Ellis
Everyone is helpful, friendly and informative. The Manager is surprisingly calm for all that can occur in a day. Thanks for getting me back on the road so fast!
DA
Darryl Wilkins
My opinion, you always pay more then there deals
CJ
CJ MONROE
The customer service and work are superb!
MA
Martin Justice
Nice helped me out in ever way possible
MI
MIDAS IRVINGTON
GREAT CUSTOMER SERVICE , EXCELLENT WORK