Quality Auto Repair

Address:	35 N Maple Ave, Marlton, NJ 08053, USA
Phone:	+1 856-988-8200
Site:	qualityautorepairnj.com
Rating:	3.5
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 8AM–3PM Closed

Location

Photos 24

Reviews 15

Ganrielle DePasquale

My car was towed there on Wednesday literally I live two minutes down the street still cost me $85. They didnt call me until an hour later saying they got my car from the tow truck. Didnt call me until Thursday evening to say what they thought could possibly be wrong with it but still had no concrete solution. Finally called and said the estimate would be around $1050 and it would be ready Friday. There was such heavy grease smudged all over my inside door jam in a cream interior Cadillac. They didnt reset the oil reader for me which I felt after paying over $1000 cash they couldve at least done that out of courtesy. The following day I went to start my car and it wouldnt start. So now I was without my truck again for the weekend because obviously they did not fix the problem for $1000!!!! I cant wait to see what happens tomorrow when I call them. What a nightmare I would not go to them again or refer them.

Douglas Balliet

When I first arrived at Quality Auto Repair, I couldnt help but notice how clean the waiting room was. It was clean, organized, and welcoming. The service writer Ben was polite and understanding of my concerns. He made me feel comfortable and at ease about my vehicles concern. They offered me a courtesy loaner vehicle for the day so I would not be inconvenienced in anyway. They finished working on my car in a few hours, I was able to run a couple errands, and received a phone call when everything was done. I was pleasantly surprised with how prompt, knowledgeable, and professional they were. I would recommend Quality Auto Repair to anyone who is looking for a new mechanic. If you arent happy with your mechanic, come to Quality Auto Repair.

Mike Madorno

I have nothing but positive things to say about Scott Nolan and Quality Auto Parts. The staff is friendly, cooperative, and on point. They provided a very precise explanation of what my car needed and why they recommended the service. They are very fair and accommodating. They also were very cooperative in giving me transportation while they worked on my car. Since I have known about Quality Auto Repair, I have seen that they sponsor a lot of local charities here in Marlton. I really like that. It is nice to see a company that is willing to give back to the community. I thoroughly recommend Quality Auto Repair for all of your automotive needs!

Richards 731

RUN! These guys are extremely corrupt. Please do yourself a favor and go somewhere, anywhere else!! Since I cant think of any pros, Ill just list a few of the cons: refused to give an estimate, charged triple the amount the repair shouldve cost, and they weaseled their way out of honoring a discount. They are very good at smiling in your face and telling you what you want to hear but I promise you, you do not want to give them your business. Also, they seem to have a problem with communication (if you read a lot of their responses they often apologize for their miscommunication). Enter at your own risk.

Kamrul Chowdhury

Today, I went to Quality Auto Repair at Marlton, NJ for Oil change after courtesy Inspection they found my rear stop light bulb is out they call me with price to replace just bulb which cost $38 I asked the service manager who called if he can give me any discount he said no way then I said ok do the job. Then I called the Car Dealer and asked how much it cost to replace the bulb (labor + parts) they quoted me 19.99 I believed Quality Auto Repair charging customer way too much money for car repairs I wouldnt suggest anybody to go there for any kind of repair. before you go shop around

Jeffrey Bischoff

Fast and convenient service, they try to knock out as much as possible in short (Saturday hours) time, I am usually handing them a bunch of jobs to look at and some add ons which is not easy to do on a shortened day like Saturday. I have both vehicles serviced there, and one service coming for a custom service job on a Monday, liftkit, tires, exhaust, etc. For the car enthusiasts crowd if you are looking for a garage for the daily driver and your "baby" to be taken care of, give this shop a try.

Jess Stratton

Our MINI Cooper S broke down after a car trip to visit friends in NJ from Rhode Island. We limped into the station and they were able to look at it very quickly for us. They also worked with me as I was in contact with my regular mechanic here in RI. Everyone worked together quickly to get my car back and running so we could get safely home, and then even followed up a few days later! Highly recommend!!

Laura Otani

My experience with Quality Auto was fantastic. I had my car towed in, without an appointment, in the morning because water had leaked out of my radiator. They called me shortly after the car arrived confirming what was needed. They had to order the parts but still had the car back to me the same day. The staff is knowledgeable and professional. I was very happy with the service they provided me.

beans142

I cant speak for their repair service, but my motor club sent them to tow my 2003 Toyota RAV4. The fella that came for the tow was absolutely wonderful, could not have been nicer, introduced himself and it was a wonderful experience all around. I see all the negative reviews here and while I cannot speak for their service my experience with having them come for a tow was A++!

Tommy Jordan

If you ever find yourself in the area, with car trouble give these guys a call. State of the art facility and friendly, no pressure crew. Thank you John for keeping me informed on the status of my vehicle and giving me a fair price on my repair. I was definitely afraid of being taken advantage of due to my circumstances. Thanks again and keep up the outstanding service.

Brian Gilmartin

Called the day before for an appointment for the breaks on my car to be replaced. Took my car to the shop first thing in the morning and was told they would call me. Around 3 pm I still had not received a call, so I called to see if it was done. I was told they might have to do it tomorrow! I picked the car up and took my money else where.

Liz Devlin

UNETHICAL AND DISHONEST - Dont take your car here for repairs! They told me $980 for a fuel pump which I got repaired at Pep Boys for $550. Kept the diagnostic fee but I still saved hundreds going to someone else. Never again - youve been warned. Notified AAA and Better Business Bureau.

Anonymous User

I took my car there to get fixed after I was hit and my rear upper controler arm was bent. They gave me the best estimate, and had the work done super quick! The customer service was amazing, and they were very polite and knowledgable! I highly recommend them!

Chris B

Do not use their service. Were an hour late, driver would not call me when I was told I was going to be called, lied about where the tow truck was. Overall terribly run business. Go to another repair facility and use a different tow truck service.

Anonymous User

very compitant auto repair facilty. the team at the marlton shop is very helpful in explaining the work to be proformed. as well as proforming repairs in a timly and orderly fashion. i will not hesitate to return or recomend freinds and family.