Related: | public storage taylor&start=10 |
Address: | 320-324 Elizabeth Ave, Newark, NJ 07112, USA |
Phone: | +1 973-645-0085 |
Site: | extraspace.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5:30PM 10AM–3PM |
MA
Macon Reed
THESE PEOPLE ARE AWESOME!!! Oh my gosh I never write reviews but Ianthe just saved out day! We were coming from the city and got stuck in traffic and arrived late and she went out of her way to wait after hours so we could unload. Its not a thing I would normally ever ask some one to do, wait after their shift has closed, but after a long rough day it was the best thing ever to not have to drive our uhaul back to Manhattan and she volunteered with a smile. She was also super friendly and professional. She also sent Victor to help us unload. After our calls with various storage places that day, Ianthe was a dream. The location is super clean and secure. Easy unloading and dollies to help, etc. if you are looking for a storage place that is friendly and treats customers like real people, this is the place. So glad we found them! Ianthe is our girl!
A
Anonymous User
Made online reservation for $25. Website made appear it was Uhaul. Only rents their vehicles. We needed service for our trailer hitch installed by Uhaul. Hampshire referred us to nearest Uhaul & said Uhaul would refund our $25. Uhaul said not affiliated & called Hampshire. They refused to refund & have said must be misunderstanding...No reservation fees are refunded. Will use Uhaul in our NY & CA travels, not Hampshire.
FA
Fatimah Rosario
Thank God Enrique helped me out! I thought I had to pay $144 for the month, even though I was planning on moving my stuff out within a week or so. Enrique gave me options and one of which was to Pro-Rate it. The other staff member I spoke to wasnt so eager to assist me. So I am pleased and grateful that I not only saved money, but got GREAT customer service! This is what its all about! Thanks Enrique!
HA
Hassan Saleem
I am a customer at Extra Space storage in Newark on Elizabeth Ave. Assistant Store Manager Ann was absolutely incredible with the service she provided me with. She was unbelievably patient in finding the best space available while staying within my budget. She was professional at all times and displayed a keen knowledge of her job. She makes my experience a happy one with every visit.
OM
Omar Brown
Ive been renting a unit here for a couple months now and couldnt be happier. From the location to the exceptional staff I couldnt be happier. Ive mainly dealt with Jackensy and Ann when I needed assistance and their customer service is superb. I fully recommend this location for any of your storage needs and will definitely rent here in the future should the need arise.
ST
Stan H
GREAT LOCATION FOR MYSELF PERSONALLY. STAFF IS GREAT, AND BUILDING IS WELL LOOKED AFTER. ANDREW & JACKENSY HAVE BEEN QUITE HELPFUL SINCE DAY 1 SINCE EXTRA SPACE TOOK OVER FACILITY FROM PREVIOUS COMPANY THAT MANAGED SITE. LOL, NOW IF THEY COULD GET COMPANY TO REWARD LONG TERM TENANTS WITH LONGER PERIODS BEFORE RENT INCREASE THEY WOULD HAVE SOMETHING.
CO
Constance Dawkins
Saturdays and Sundays are hectic with people piling up to get their things or moving them in so it can be crazy. And they are building a fast food restaurant which causes a traffic incovenience. So between these two scenarios it can be hectic. But the service, location and purpose are cool. At this time, I have no complaints.
DI
dionne jenkins
I had a very pleasant experience with Jackensy, she is very knowledgeable about the company and its policies. I was given a full tour and all of the company policy agreements as well as my rights as a customer. I am looking forward to referring this company to my friends and relatives!
CH
Charles Manson
This facility is a very clean and in dependable storage and the climate control works great and theres never a smell in the building. I might add the location is never dirty and the employee name Jackensy is very helpful along with the other staff. I will highly recommend this location
NJ
NJ ZGuy
Andrew & Co. at the Newark, NJ facility were great. When I lost my keys, they had the old lock off and a new one on in no time. Facility is clean, secure and well-lit. All the terms were clearly explained with no hidden "gotchas." Im glad I signed on with Extra Space!
AM
Amadeus Tunis
This is a great facility! Safe, well kept and easily accessible. The staff is very forthcoming and helpful, making the sign up process easy and agreeable. Reserving a unit online was a breeze and saved us a good amount of money as well. Highly recommended!
ME
Mecca Alonzo
They are very pleasant, helpful and reliable. The assistant Manager Jackensy Betance was absolutely AWESOME!!! Anything I asked for she assisted me with. The unit were clean spacious and accessible. I would definitely return anytime I need storage units
NI
Nicholas Page
My experience at extra storage was very good I was able to get an atmosphere controlled facility and had no trouble taking the elevator up and down to my storage unit this is a very clean and secure storage unit I would recommend this for anybody
SH
Sharon Arnette
Absolutely awesome tentative service and extremely professional ! Will definitely refer to everyone I know professionally and personally. Gilbert saved my life !! You are lucky to have him on your side representing your firm. thank you!!!
RO
Ronald W Cooper Jr
OUTSTANDING customer service from "Ms Ann" , shes ALWAYS professional, polite & prompt leaving a voicemail to remind you of payment due so you DONT have to pay the high interest & late fees , what a GEM she is !!
HE
Hermera BLANKS
Ann an employee was so very helpful to me when I was unloading. This little lady was tge sweetest. She guided me through everything and made my experience very delightful. I will definitely use extra space in the future.
MY
Myron Horton
I recently rented at this site and my move in experience was nice and smooth thanks to the staff . I was helped by Jackensy and she was very nice and attended to my move in needs. Will highly recommend this location.
CA
Cathryn Maysonet
I would like to say to your manager and staff outstanding staff THANK YOU SOOOO VERY MUCH FOR EVERY. I would tell anyone that need a place to store their thing go to you guys. God Bless you all.
BR
Bruce Taylor
The facility is clean and safe with easy access to all floors. The on site staff has been excellent to work with and seen to all of our need. I would highly recommend the use of this facility.
JO
John Wesp
Ive been renting here for two months and the staff here is very nice and professional. Jackensy made my move in very simple and provided me with every thing i needed. I will highly recommend
GA
Gail Crawford
Jackensy was excellent in giving great service. I am very satisfied with her performance I would like to say thank you and that you really have a great represenative of your organization.
SA
Sai Akhil
A little expensive for newark, but has really Greta facilities and staff, be sure to bring your own lock or just buy it from the office. The office has plenty of useful stuff you can buy.
MA
Martin Yeboah
Rented at extraspace before I received such excellent customer service from Ann had to come back. Ann always is so pleasant always smiling takes time to greet and have a conversation.
ST
Steven Dubay
Thus place sucks bad area and when they have a problem they will call you right away but if there is a problem on your side they wont and try to take your things be careful with them
SY
Sylvester Attipoe
I have been storing here for a year and the location has great customer service. Will highly recommend this facility. The employees Andrew, Jackensy and Ann are very courteous.