Address: | 1440 US-46, Parsippany, NJ 07054, USA |
Phone: | +1 973-404-0907 |
Site: | retrofitness.com |
Rating: | 2.9 |
Working: | 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 7AM–7PM 7AM–7PM |
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Bryan Tauro
Since starting my membership at Retro Ive encountered nothing but problems. Upon signing up, they signed me up for a VIP membership without my knowledge. As my contract was coming to a close I had already paid in full and had approached multiple staff members to make sure my account would be closed at the years end. A month later Im getting letters in the mail for missed payments and the manager told me that just because staff members told me my account would be closed didnt actually mean they woukd do it. Apparently I was supposed to sign a paper cancelling their automatic renewal but each staff member had conveniently left this information out so they could continue to bill me. Now they still wont let me cancel my membership until I pay for a month, a late fee, and an extra month. The staff is extremely rude and clueless. Biggest scam of a business I have ever seen.
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Katelyn Downey
I wish I had listened to others when they said Retro Fitness was hard to cancel from. I wish I had read the reviews on YELP before I joined instead of after I fought with them over canceling. The one reviewer was right when they said you would be joining for life. They want your money and they make sure you have no other choice but to give it to them. If you do sign up make sure you get an emailed agreement and contract. Apparently they come in two separate emails.
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S P
My one year contract was over three months ago but they were still taking money off my account and refuse to give me back. When I called them they told me that I have to pay an additional month fee just to cancel the monthly recurring that I didnt even sign up for. So now Im out more than $135 and didnt even go to gym.
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jasmine rios
This place is horrible, they are extremely pushy and will not let you cancel. And if you were to ask for a manager to call you back expect it to be months. i am actually in the middle of a dispute. Horrible! i do not suggest it at all. 1 star is because i have to otherwise it would -1
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George Torres Jr.
My only gripe was the smell/mustiness in the locker room. Well the owner (Gary) contacted me to my surprise and stated they were taking care of it. I go at lunch time and always have access to what i need. I enjoy working out here.
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Michael Feldman
Went here with my dad to look at this gym. This mean red haired person was very mean who did not us look at the FACULTY. RETRO FITTNESS PARSIPPNY WONT GET ME OR MY DAD AS MEMBERS OF YOUR GYM!
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Marie Griffin
I like the vibe of this light-filled gym, but I no longer go there because of the showers. The mildew smell would knock you over. I complained twice. Nothing changed.
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Rosetta Craney
THREE times in the past month no one was there to open up at 5:00 a.m. A bunch of us each time waited like 45 minutes and no show. Sucks
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BenAmy Yu
Friendly staff and trainers. One of the female workers takes really nice care of my daughter in childcare. Very clean and nice equipment.
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Don Godowsky
Love this gym. The gym is always clean and very organized. The juice bar is good and not too expensive. The staff is great and friendly.
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paresh limbachia
Less weight plates, pushy sales person, different information every time from different staff, exercise equipment are too close!
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Joni M.
sucked and stinks! Most of the employees dont even greet u when u walk in. Not even a smile! Geez!
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Tim Breeman
Staff is friendly, gym is clean, and they even walk around with free samples every now and again
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Augie Meyer
Best gym I have been to in the Parsippany area, friendly staff and great equipment!
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Ramakrishna Gurram
This retro fitness does have a functional training area and too crowded
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Andrew Buehler
Clean gym with nice staff. Nice equipment with a movie lounge.
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frank dezao
This is by far and large my favorite place to poop.