Address: | 1055 Hamburg Turnpike, Wayne, NJ 07470, USA |
Phone: | +1 973-633-9740 |
Site: | pilthesalon.com |
Rating: | 4.4 |
Working: | Closed 9AM–9PM 9AM–9PM 9AM–9PM 9AM–6PM 9AM–5PM 9AM–5PM |
RI
Ringless Voicemail
Having been in the business for many years, and having been to almost every salon in Northern NJ that is worth their salt, I have to say that this might be one of the best run salons in the area. Salon owners could learn a lot about how to run a successful business from these people. There is some really outstanding work done there. I see room for improvement in just a couple areas: Some of the receptionists are a little immature and mask their snotty attitude under an aura of efficiency - but anyone over 40 would be able to recognize the facade and their clipped speach. They dont allow you dry your own hair after a color service- this I absolutely detest (most salons do like Dieci in Livingston which actually has a separate room for blowing out your own hair). There is no waiting area - no place to sit while youre waiting for your appointment - and I think this is by design so that you are forced to look at their retail - Im not crazy about obvious ploys like this one and their constantly reminding you about the "promotion" and everyone from the receptionist to the shampooer will ask you "do you know about our promotion?" I know its important to salon owners to sell products and I admire their tenacity but its a little over the top. Also Ive been there twice in a month and the promo hasnt changed. In the color room they have a video loop of the same combination of clips: a WHAT NOT TO WEAR episode spliced in with hair stylists pushing yet another promo one after the other - with a very loud audio of that New York song - I cant think of the name - that plays over and over and over ad nauseum! This hadn’t changed either in a month (except for the addition of a Mother’s Day promo and another for beach ready hair). After being there for 3 hours I had a major headache and needed to get out! They need to take it down a notch to make it a somewhat relaxing atmosphere, not this frenetic level that they seem to think their customers want. Other than they need to tone down their aggressive marketing a bit and change the repetitive video, and maybe add an aspect of tranquility, and allow you to blow out your own hair after a color service, it is one of the most successful salons I have seen in a long time. And everyone other than the snotty receptionist is really nice. A word of advice about tipping: Always tip between 15% and 20% for good service. If its under $100 I tip 20% if its over $100 I tip 17% and always split it up between the stylist and the assistant, especially if the assistant is doing most of the labor like applying color and shampooing you.
AL
Alexis Cortese
Public image is a 5 star salon and always on trend so naturally when it came to my wedding hair needs, they were my go to! In preparation, I had an amazing trial where Sarah and she helped me to find the best style to achieve my chic bridal look. The day of, the entire PIL team was on time and extremely professional. My hair turned out even better than I remember from the trial and my bridesmaids were equally as impressed that stylists Sarah and Alicia were able to create each unique pintrest inspired look. The level of talent was amazing and I was very grateful to have the PIL team by my side on my magical day!
EI
Eileen Smith
Ive been going to Public Image just over a year. Ive never had so many compliments on my hair since starting with Linda P. Not only have family, friends, colleagues complimented the style, I once left the salon and went to a local store and a stranger came up to me and said how much she liked the cut. Linda combines professionalism with a dose of friendly conversation which makes the time in the chair very enjoyable. The colorists are all very professional and go out of their way to make the time pleasant.
NI
Nicole Gavin
Ive been going to Public Image Limited since a very young age... I have practically grown up there! Every time I walk in I am happily welcomed. I love chatting with Faith as she works her magic with my highlights and hair cuts. Her work is incredible and I leave feeling gorgeous and confident! Thank you Public Image for always taking care of me and keeping me beautiful!
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Rae Franco
MERLINDA IS A FABULOUS HAIR COLOR STYLIST, HOWEVER THEIR FRONT DESK PEOPLE ARE INCOMPETENT. THEY DO NOT FOLLOW- INSTRUCTIONS THAT LEAD TO OVER CHARGES, MISCOMMUNICATION, AND SCHEDULING. THIS HAD HAPPENED MORE THAN TWICE...ITS A SHAME!!! I LOVE MY HAIRSTYLIST, BUT CANT CONTINUE GOING TO THIS SALON THE WAY THEIR MANAGEMENT AND UPFRONT OFFICE STAFF HANDLES THEIR BUSINESS.
DA
Darlene Geigges
I have been a client of Alicia at Public Image for over two years. The compliments I have received on my hair since Alicia has been my stylist/colorist are amazing. Whenever I walk into the salon I feel a welcoming atmosphere. Since I have have been going to Public Image my friends and colleagues now have Alicia as their stylist and are so grateful to have found her.
CA
Carol Miksa
I have been Alicias client for almost two years. She is the first colorist/stylist that truly listened to the hair color/highlights that I desired and with her thorough knowledge and vision explained to me how it could be achieved. I have the hair color Ive always wanted and am totally thrilled with it! Thank you Alicia!
JE
Jennifer Josephs
I have been going to Public Image for a very long time. Out of all the salons I tried before going there I was never happy with the way my hair looked. If you are not satified where you are going now I would highly recommend to go for a consult with anyone of their stylists and you will not be dissappointed.
LI
Lisa Dibsie
Truly the best experience every time! Ive been a customer since day 1 & have never been disappointed....book an appointment ASAP for color, haircut, wax & facial!!! PIL, The salon will make your day, week, month, year!! Ring in the holidays looking FABULOUS!!!
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Ocean Blue
The best haircut I have had in awhile. Linda the owner is wonderful and the salon is beautiful. I am planning a return trip for hi-lites and low lites and my daughter is making an appointment today.! Thank you Linda for everything.
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velma morales
I went to Ali for waxing. Going through chemo my face has broken out with a painfull rash. At the same time my fascial hair is growing like a man. So unconcomfortable!!! Ali was very careful and put me at ease. Velma
KR
Krista Wolford
Had a hair mishap at another salon. I saw Jen and she was wonderful! She took the time to explain to me what she was going to do and was extremely patient. The end result was fabulous. Great service!
BA
Barbara Rose DeAppolonio
Always does the best color job that I ever had.....always get compliments, place is full of wonderful people and energy...this is the only way to treat yourself to the best!!