Fairview Automotive

208 Fairview Ave, Westwood, NJ 07675, USA

Address:	208 Fairview Ave, Westwood, NJ 07675, USA
Phone:	+1 201-722-2934
Rating:	4.8

Location

Photos 7

Reviews 11

Matt Maginley

I am new to the area, and found a great local garage with intelligent, respectful, and honest, mechanics, Jeff Lenc and Mark Coslow. Highly recommend this garage.. Drove in with Toyota Camry in morning, dropped off car with Jeff: oil leak, check engine light on, problem with exhaust, He politely asked if I made an appointment. I said no, he said sometimes they get busy all at once. I had noticed a couple of local delivery trucks there, so I knew they were good with light trucks and vans. Also saw BMWs and Mercedes Benz, and other domestic brands. Within 3 hours, before lunch, they got back to me with a complete analysis of everything that I had asked them to check-over with detailed cost estimates and priority of problem, (whether it could it wait or should it be taken care of immediately). Cost estimates were very reasonable. Explained to me in a clear, direct rational way, with no pressure. Very respectful. Very honest. Now here is why they are unique and why I recommend Jeff and Marc so highly. My Camry needed extensive work, but at that moment, he had diagnosed that the #2 sparkplug was misfiring, (check engine light was on.) When I went to pick it up, and had decided to bring in the second car that needed work ( also a Camry but not in such bad shape) , Marc said he had an extra spark plug and changed the bad one out. NO CHARGE! I insisted on paying, and he said, "No it is just something we do." Ok, it is an easy enough thing for him to do , but it was major fro me because , now the car, with problems was driveable to let me at least get the second car over to him. My advice: meet the person who you want to do business with , and right away you can tell that they are honest and forthright. You ought to be able to know the difference between a review from a person that had a bad day and decided to go off in a rant, and a person who actually did business with Jeff and Marc. No disrespect to the ladies in terms of mechanical knowledge, but we all have heard a story of how women get taken advantage of when it comes to mechanics...that said... I would feel comfortable if my wife had to drop off one of the cars there. The locals know the truth, this is a good garage, with good people.

Lynn Rainey

I stopped in to have my brake lights replaced to avoid a ticket and/or having my car towed after a police officer pulled me over this morning and insisted I go immediately to have the situation fixed. I explained what happened to the nice mechanic who stopped work to come over to see how he could help me. He made sure the lights were not working, walked back into the garage, brought out a couple new bulbs (both lights were out) and replaced them for me. As I grabbed my wallet to settle with him for the bulbs and his time, he insisted that they dont charge for bulbs and he sent me on my way. Really?? Wow... I was not expecting that. What a wonderful and pleasant experience. It truly made my day. My son is a mechanic but lives a couple hours away. I wouldnt even consider having anyone else work on my car but my son but if I need something done on an emergency basis, Ill know now where to have the car towed locally if/when the need arises.

Todd K

When you bring your car in for repairs, you typically expect to hear bad news. Usually, its going to cost an arm and a leg to get your car back in shape. At Fairview, if the bill is high, you can at least be sure that its high because your car genuinely needed that much work, and not because the shop is out to line its pockets. Ive gone here for 2 years, and theyve been courteous and trustworthy. They always discuss options with me, and never pressure me to do more expensive work when there is a less expensive option. Theyve apologized for having to charge me $200 to replace a $5 part because of the labor involved, but I had another shop quote me $800 for the same work. I highly recommend them.

Anonymous User

The mechanics at Fairview Automotive are straight shooters, forthright and have a courteous presence. Their service is hasty as well as accommodating. If Lance had handled his particular situation responsibly, called and explained that his car was experiencing unexpected trouble, the mechanics at Fairview Automotive would have had no second thought to assist him professionally. Unfortunately the problem wasnt resolved due to ignorance and immature accusations. DO NOT let one persons ridiculous behavior sway your opinion, because their automotive service is truly exemplary.

Lance Lewis

Took my car in for a repair and paid these worthless mechanics over $550.00 and the car dropped dead in less than 20 miles. When I called them to tell them what happened I was told that "you seem to know so much about car repair (which I do) why dont you fix it yourself" and they hung up. Help me to put these crooks out of business...worst mechanics Ive ever had the misfortune of dealing with. I plan to dispute the charges with my credit card company. Run away!(youll have to because your car wont run after they "fix" it. )

Rich Vetterlein

Cant say enough about this team at Fairview Auto, Mark et al, I have no agenda here, have lived in Bergen County 40+ years and used several mechanics over the years for minor & major work both foreign and domestic cars, We started using Fairview from a neighbors recommendation 3 years ago- To summarize- they are very fair, take the time to explain, rates are reasonable and advice is sound. Scheduling and pickup is simple. Have never had an issue with any of the work that was done. I would recommend to family and friends.

Dinesh Kumar

You would be doing yourself a dis-service going to any other place for repairs. Everybody knows that most mechanics arent up to snuff and I have tried Many. These guys are up-front and honest. They do not overcharge - they even try to save you money. They pick-up your call right away and call you back the same day with issues and estimates. I have been a customer for about 5 years and will not go to another mechanic ever again. Lucked out I found them.

Mike Thaker

I went to them after reading their reviews on line(Yelp). They definitely live up to their reputation. I needed to have brake pads and rotors replaced on a RX350. Dropped off my car the night before and it was ready just as promised and slightly lower than the estimate quoted to me. I recommend Fairview Automotive to anyone looking for a trustworthy mechanic.

Anonymous User

THE BEST!in bergen county! Iv been going here for years and never had a bad experience with them. They are friendly and very knowledgeable. they have never misdiagnosed my car or messed it up in anyway. In fact my whole family goes there because they know what excellent work they produce.

toniann migliore

Love this place . Reasonable and always helping us out. There customer service is great and they are reliable . I trust them so much that I they are in charge of my work fleet trucks for Bugging Out Pest Control. I recommend them 100%

Anonymous User

I have been a steady customer of them for a few years now, always reliable, honest and thorough. They are just good old-fashioned honesty. I would and do recommend them to everyone.