Address: | 960 Stewart Ave, Bethpage, NY 11714, USA |
Phone: | +1 516-942-9274 |
Site: | cottagecarwash.com |
Rating: | 3.8 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM |
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Jarrett Lusso
Took my 2011 BMW 335 here for a carwash. I have been here numerous times before with no issues but this will be the last. I got home and the car was DIRTY and SCRATCHED with SWIRLMARKS after a $30+ hand carwash. I didnt notice when I left because I didnt walk around the car completely. I trusted their work and was in a rush to get home to drop my friend off. After I noticed it was dirty (10-15min max passed) I returned and was told that they could not have scratched the car and that it was not that dirty. They refused to do anything about the scratches and when I confronted the owner he told me to go F*** OFF basically. I said I guess I will have to escalate this and call the police then. After I said this, he went and called 911 while I tried to call the local precinct. The officer arrived and luckily he believe me when I showed proof that I called first. The officer basically said there is nothing he can really do, so I left with the car and will consider further action after speaking with my lawyer. Had the carwash taken care of this properly, maybe offer to buff the scratches out this could have gone much better. Too bad they forced me to take this route.
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Lauren K
Cottage Car Wash is the best in the area! They have a really great car wash and employees that clean your car better than any car wash I have been to! They have a wonderful early bird special where you get $9 off of their Super Wash which takes place Monday-Thursday from 8am-11am. They use really safe chemicals on the inside and outside of the car and I know that my car is always in good hands with them. The waiting area is really inviting and comfortable to hang out in when they are drying your car- they even have a TV to keep you entertained. I frequent Cottage Car Wash a lot, so I buy the buy 8 get 4 free car wash package which I can use on any car and it is a great deal! I highly recommend this car wash to everyone, you wont be disappointed!
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Sam H.
I brought my car in for a full detail. Everything I went over with them, they completed but there was some things they still missed over and I had to complete myself, as simple as rubbing out spots that I should not have had to do for a 200+ dollar detail. After leaving I had notice that my radio station was changed and the Bass/treble settings were altered from where I left it, including the Bass at +10 when usually set as + 2. After leaving the Island for a trip back to school, I noticed that the front passenger door speaker was blown and muffling. Since there is no way of proving that they caused this incident, I am now out the repairs and replacements of these part. this it UNACCEPTABLE! DO NOT TAKE YOUR CAR HERE!
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JD Sepulveda
Been there many times and never once had a problem. They have a very comfortable waiting room. They always do a complete and thorough job of cleaning the inside, which is not easy with my car because I keep a lot of stuff in it. They even make sure to vacuum out the trunk. They might be a dollar or two more expensive than the average car wash, but they dont charge extra for SUVs, and you get good quality for your dollar. Additionally, if youre able to take advantage of the early bird special on weekdays from 8am-11am, theyre actually a little bit cheaper than the average car wash. I definitely recommend them.
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Reaper Rotten
Amazing!!! Im a NYC cab driver and I know all my fellow cab drivers would love this place and pay more than they ask. A car wash is like a mini detailing. Its crazy to me. I get my car washed at least three times a week. And the places in the city and the bronx are a lot cheaper and have cabbie discounts but, compared to this place they dont wash your car. I always have to dry it more, clean some spots, tell them they need to go over my mirrors again. With this place none of that. I will be there every time Im in the area. Totally recommend.
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keith mcinerney
Dont go here. Writing this is especially disturbing as I have taken one, sometimes two cars there every week for years. All of the people there know me so to be treated this way from your favorite car wash is not very nice. I took my wifes 2016 Lexus there yesterday and whatever they cleaned the navigation screen with took the finish off and now they are denying responsibility. I took the car there and showed them, and after they denied it, I told them I would not come back, but they didnt seem to care. Time to find a new car wash!
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D M
Avoid when busy!! There are no controls when it gets busy. If there is a long line, keep driving. Dirty rags, scratches, etc. If the brushes finish cleaning a car covered in mud, dirt, and salt, and your car is next, expect your car to be washed with those dirty brushes. My car smelled inside for weeks from being wiped down with a dirty rag and I had scratches that I did not arrive with, which they deny, nothing seems to ever be caused by them... I regret going.
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Christine single
I went in yesterday for a car wash. I paid for the $40 wash and they did a terrible job. None of the cup holders were cleaned and the rug still had crumbs on it. I called and the man said come in and we will look at it then hung up nasty. Never going back! And the past reviews are right! Same rag in and out. So any sand on rag from cleaning the inside is now being wiped on the outside of the car. Never going back!!! With tax and tip and waste of $50!!
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Roy Feicco
CHECK YOUR CAR! I hade been going there for a few years and have had borh of my vehicles detailed this year. Last week the attendant shifted the transmission into 4 wheel drive while cleaning. I got right on the highway which caused extensive damage to the transmission and transfer case. I called right away and the gentlemen I spoke to gave me a "whatever" attitude and said "Ill let them know". This is forcing me to persue this in Civil Court.
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Workman PDD
I have been going there for years.. and out of the blue the older man that works behind the counter starts insulting me for no apparent reason..the funny thing it was progressive throughout the duration of my visits....I thought he might be racist or had something against me asking for a military discount. Not my problem though. Shame the service wasnt half bad!
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Ilya V
Great car wash. They take time with every cat regardless of how busy they are. Usually car washes dont care much and do everything quick and then the car is still dirty and wet. But not here. I always come here and my car always comes out amazing. One of the best car washes I have ever been to.
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Lisa Shah
Scammers. There is no accountability at this place and they do a terrible job. They are unprofessional, rude, and have scratched our new car twice now. I would not recommend this place to anyone- there are plenty of better car wash services nearby.
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Dane Volk
They dont listen when you say the outside only. They also use one rag for both the outside and inside of your car. So all the sand and pebbles thay may be in your car get rubbed on your paint.