Liberty Travel Parkchester
| Address: | 1370 Metropolitan Ave, Bronx, NY 10462, USA |
| Phone: | +1 718-792-2214 |
| Site: | libertytravel.com |
| Rating: | 3.4 |
| Working: | 9AM–7PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–6PM 10AM–6PM |
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Reviews 4
SO
Solo Flyer
This Liberty Travel I have been using for a few years to book my birthday vacation trips. But I must say this year has been trying for me. First of all, whomever hired Norma they need to be fired along with her ASAP. That woman has the funkiest attitude I have ever seen from a travel agent. When I was trying to book a trip, she spoke to me as if I hadnt done my research about the destination that I inquired about. Then she started to emphasis the cost as if I couldnt afford it. Really BIH!!, Why would I inquire about a trip but I couldnt afford to pay for it. My main travel agent Patricia W. was not in that day =(( so I had to deal with Norma which was more than unfortunate. She belittled me & was highly unpleasant to the Royal Caribbean customer service representative on the phone. I was like at this point RCL are going to place me in room next to the boiler because of this nasty B*tch!! I was given one quote via email from Patricia W., yet when I came into put down the deposit Norma was demanding 4x the amount. Liberty Travels (Parkchester), please get rid of NORMA, now. She is unpleasant in all ways and your business will lose customers.
AP
April Powell
Been there twice within 3 years. Worst customer service ever! One agent has the worst attitude. She never got back to me after l came in to book a trip! Secondly they have business hours on the site that they dont adhere to. She is the same agent that ignored me while l was waiting 15 minutes for her to open the door. Tall and slender! Worst attitude! I will book my trip online. Surprised they are still open. The rent there must be free!
ER
Erica BA
Yesterday I made a payment towards my vacation and had to speak to Norma. I must say she was not pleasant to talk to on the phone. She sounded as though she was frustrated and it showed in her voice. Next time I call this office I hope I do not have to deal with her again.
EM
Emily Kranenburg
Hooked my husband & I on a trip to Cove Haven resort. Had a great time. This was back in 2007!! I got get service. Thank u.
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