Vesa Travel
| Address: | 2467 Arthur Ave, Bronx, NY 10458, USA |
| Phone: | +1 718-220-0100 |
| Site: | vesatravel.com |
| Rating: | 4.6 |
| Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–4PM Closed |
Location
Photos 1
Reviews 7
BA
Bali Seimaj
I purchased two tickets from this agency, two way trip NY- Istanbul - Prishtina and Prishtine-Istanbul - NY. Our mistake was we didnt realize that my sons passport was expired so he couldnt fly with his Mom. When we realized that the passport had expired, at the airport we begged the Turkish airline rep to transfer the ticked to my other son, who was available and he would have used the ticked, we even offered to sell us the ticked for the second time and he refused to do so. The biggest issue I have is that the Vesa Travel and Turkish Airline are giving us a run around and not allowing me to use the return ticked that I already have paid in full, they classified this as a "No Show"! Somehow they are assuming that my son gonna be a "No Show" few weeks in advance. They are not allowing us to use our ticket to come back nor they are refunding partial amount of money that we paid. Vesa Travel agents are very rude and unprofessional. Learn from my case, I would strongly advise you all NOT to use this Travel Agency EVER. As far as Turkish Airline, if youre lucky and fly without issues their Airlines are OK but if you run in an issue as I did God help you, they are horrible airline, extremely rude and unprofessional. The only office they have in NY is at JFK, you cant call them due to the fact that they dont have a phone # to call, their agents hardly speak English and will not even try to help a customer. Save yourself a hassle and DO NOT use this agency and think twice about Turkish Airline as well.
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Dea Nallbani
My name is Z. Nallbani and I would like to take a moment and thank the entire staff there for the wonderful customer service they provide every day. I work in customer service myself and I know how important it is and how hard is to satisfy people sometimes. The last 22 years I purchased airline tickets through Vesa Travel, and each time they have been nothing but great to me. The owner Vesa Bardhi is one of the most professional and knowledgeable travel agent Ive known. She goes above and beyond each time, Vesa also manages her staff wonderfully and they are a critical aspect to Vesa Travel. Its always comforting knowing that the employees are very dedicated to providing the best customer service possible, and they really take your concerns seriously. Ive spoken to other agencies before but always went back to Vesa Travel because no one can provide the same quality of service like they can. Thank you again for your hard work. I highly recommend that everyone use this service for there travel needs.
DI
Dill Adrian
This is a very good travel agency place and I recommend using this agency for ticketing and immigration. The office is great its open and has a lot of natural light. This is probs the best travel agency in the world
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Bleona Krasniqi
i have been here more than once and they are very reliable. I trust them very much. I am very excited now because in less than 2-3 months my grandparents are coming home!!!
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albanian warrior
I have no problems with Vesa Travel
ED
Edmond Temali
Excellent service!
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Shaban Gashi
The best Agency