Address: | 325 Tacoma Ave, Buffalo, NY 14216, USA |
Phone: | +1 716-873-4000 |
Site: | buffalocateringco.com |
Rating: | 3 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM |
AN
Anthony Hayt
I have not had the food from Buffalo Catering Co. because after seven weeks and at least as many phone calls, I have not once gotten a call back with a price quote. After my initial contact with a guy who was apparently filling in for someone, I was told I would get a quote within 24-48 hours. That did not happen. I called back several times over the following weeks during normal business hours and never got a hold of anyone. There wasnt even a voicemail service to leave a message. Five weeks after that first call, I finally got someone on the phone. There was no record of my original order request, but I was told they would follow up with the person I originally talked to and get back to me. A week later I had still not heard anything. I called back and talked briefly to the owner. I was again told he would see what had happened to the original order and call me back. That was a week ago, and I havent heard a word. I called again today and had to talk to a third person. I told her that if they really wanted my business, they could call me back, but four hours later I still havent heard a word. Even if I do hear back, I dont think I could trust them to actually get my order right and show up to the event.
VI
Vicki Safferstein
Buffalo Catering Company did a great job catering the funeral reception after my mothers memorial. They helped me determine how much food for the number I specified (which turned out to be very accurate), and helped me pick food that worked well for my event based on their past experience. They came into a church setting, setup everything including tables, chairs, and flow of the room, served delicious food on time, waited on the guests, and then cleaned everything up. The reception was executed flawlessly, the guests really enjoyed the food. We communicated by email and phone, with much more contact taking place during the week before the event. They were very attentive to my requests, including finding flavored seltzer, serving pitchers of water, and separating the meat and vegetarian dishes. We served bruschetta, hor ds and sliders. The beef on weck and pulled pork were delicious. The latkes went in a flash, the spanakopita soon after. I highly recommend this caterer.
ST
Stephen Wallace
Ok