Address: | 9845 Main St, Clarence, NY 14031, USA |
Phone: | +1 716-759-1243 |
Site: | usps.com |
Rating: | 1.8 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 9AM–1PM Closed |
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Denise Dock
This post office has the absolute WORST customer service I have ever witnessed! I read some of the other reviews and I can see that I am not alone in my assessment. ! I had almost the same experience right before Christmas this year that a proviso us reviewer had.... I was there 2 minutes before closing and I was turned away. I had only two boxes to ship, one to someone close to me who was spending his holidays alone while in re-hab out of state and the other to my 3 grandkids in WV. I was waiting on a few items I had made special for everyone to be completed or I would have shipped packages way earlier. So when I arrived at the post office it was the last day I could ship for them to receive for Christmas. They refused me, even tho I still had 2 minutes before closing. I kinda went-postal at the post office (haha) but I was just so disappointed that my loved ones would not be getting their packages for Christmas. The postal workers are ALWAYS grumpy, miserable and darn right mean at this location!! I live in Clarence bit from now on I will drive out of my way to do my business with the USPS!! Signed, Extremely Disappointed Customer in Clarence NY
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Jacob Barone
I had about 10 pre-paid packages ready to drop off. It was 4:57 and when I pulled up, the door was opened.They close at 5 so I was like YES! I made it! Once the lady at the service area saw me with the boxes, she closed the door. This was 3 minutes before closing. I go in there, knock on the door, and another person said "Sorry were closed" . I told him these are all set, however he said The computers are shut down so we can t scan them. Then, the lady who closed the door on me comes in and says rudely "You gotta get here sooner okay we cant take these." I told her I was here before 5 and asked if I could at least leave the packages here for tomorrow since I drove 10 miles to do this. She just rolls her eyes and walks back in. I was steaming. The guy next to me with a letter was like unbelievable . Hey lady, if you hate your cushy federal job, don t take it out on the customers that just paid $85 in postage! Ive done the same thing numerous times in another location (Batavia) and they were friendly and accommodating. Avoid this post office at all costs.
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ZEN Zen
Most lazy stoned out branch you will find. My route driver consistently fails to respond to door tags leaving me scratching my head as to whether or not i am actually going to get what I ordered. Driver typically looks baked out of his mind. The only time I get good service is if another carrier delivers my stuff or if theres a sub driver. Its nice to see USPS doesnt drug test or just doesnt give a crap. Use Fedex or UPS if you can. USPS is dead.
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Beth Biv
very unhappy with the lack of service - phone is constantly busy. For the past week, I have had mail carrier issues. I have been unable to resolve them! ugh!
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Declan M. Hurley
I have been regularly going to this post office for four years, and they are more than cordial.