Address: | 4955 Broadway, Depew, NY 14043, USA |
Phone: | +1 716-681-4600 |
Site: | kingstotalcarcare.com |
Rating: | 3.9 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–5PM Closed |
AM
Amber Avery
I have had nothing but bad service from this place. They are friendly and personable to your face, and then screw you over with repairs. And also leave greasy fingerprints all over the inside of your nice clean car. Neither do they rotate your tires or fill up fluids, even if you ask them to specifically , which are all advertised as being included with oils changes. I was taking my car in for simple oil changes regularly and after a couple months noticed my car was leaking oil right after my last oil change. Not just a little oil but big puddles all over my driveway! I took it back in and was told theyd have to keep my car overnight and it was probably the power steering fluid...... even to the untrained eye you could easily see it was leaking from the oil pan. I took it took it to another machanic and he confirmed it was the oil! There there was no oil plug seal and it was barely screwed back in! My car had been leaking oil all over for days at this point and I was upset that they had made such an obvious mistake but took it back for them to correct. They fixed it free of charge. A while later I took my car in because it was making a squealing noise and they told me it was my alternator belt and my timing belt would both need to be replaced. Shortly after my car was still making the same noice, after I had just paid them to fix the problem!! I took it in to be checked by another mechanic and right away he said its the power steering belt. So I just dropped a bunch of cash for Kings Total Car Care to rip me off??!! At this point, Im furious. Just outright furious because this is the second time theyve ripped me off and lied to me! Just because I am a woman, young and blond, dont mistake me for an idiot. I grew up fixing cars on a farm with my dad and your bad service and outright dishonesty will not be overlooked.
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K L
Im a crooked mechanics dream: totally ignorant about cars. Fortunately, Kings is always honest and delivers quality car care at the fairest of prices. I could definitely see another place taking advantage of my auto ignorance and charging me for work they didnt really do. Kings is the best -- trustworthy and quality work. Im so thankful theyre in my area!
AN
Andrew Freeman
I have been taking my cars here for 12 years. Bob is as good as it gets when it comes to taking care of customers. Fair pricing, friendly service. My wife finally started taking her car here after going to the dealer for years and she hasnt been disappointed either. We will never go anywhere else
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Jennifer Taylor
So far its been just a good honest shop that treated me right , not cheated me and has been extremely fair on prices. The waiting room is not entirely clean or comfortable, however, if it keeps the cost down, why worry about it! I definitely recommend this repair shop.
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Diane Gangloff
The best place Ive ever gone to to get my truck fixed they are the nice treat u like part of the family They go out of there way for u and try to make things as easy as they can for u Always fixed it right the first time not 20 times later and still have same issue
NY
NYGunGuy
Very fair pricing for routine service work I have had done on both my vehicles. They seem to work on a wide variety of brands up to and including Porsche. 19+ rims on ultra low profile tires can be a problem for their tire machine as I found out though.
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Brett Willitt
We have used Kings for all our automotive services for years, going back to their old place. Bob and the guys are great and we have total confidence in their ability to fix any problem thrown at them. I would definitely recommend them to others.
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Jimmy Zhu
Took about 2 hours to get my oil changed here. Their interior is very old and dingy. Only saving grace they have is their prices. Bought my own oil and they only charged me for a filter for the whole job
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Shirley Stolarski
Went in for an oil change and tire rotation. ...and they did not touch the tires. They didnt even check the pressure.... and left us with no washer fluid. If you get Bob waiting on you.....good luck!!
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Alexis Saraiva
Absolutely the shittiest shop with the laziest workers. Wont tell you how much anything costs so they can charge you extra. Joke of a car shop
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Christopher Walter
They tried. Took vehicle in because of noise they give it back still makes noise. All I can say is they tried
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Shannon Thomas
Very happy with my service here. They are very reasonable for oil changes.
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daniel carter
Great car care always dependable, Bob and Paul are great guys!
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Jennifer Webb
Got us in right away! Happy with service.