Address: | 4900 Atlantic Ave, Raleigh, NC 27616, USA |
Phone: | +1 919-322-1600 |
Rating: | 5 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
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Yolanda Cabrera
I was referred to Choice Auto Care by Cottman Transmissions. To sum my customer service experience up: Don Scott and his staff are a trustworthy, professional, polite and customer service driven TEAM. I went to Choice Auto Care because my check engine light was on, immediately they were able to diagnose and fix the problem, for a very comfortable price. It feels like a family environment when you enter his establishment and repair shop. Even though it was my first time there I am very observant, I watched the customers come and go, I seen how personable they feel, Choice Auto Care has a relationship with customers build on Trust. All ages and nationalities were in for either a service or advice, as I sat there, I said to myself, "I am in the right place." Being a woman it seems individuals are looking to take advantage of us or withhold necessary information when it comes to our vehicles, that has been a recent experience. I will continue to recommend, individuals in need of an automobile service as well as all my friends and family members to Choice Auto Care, and I truly believe they will not seek another Mechanic. Keep up the Excellent work Don, you are truly a Blessing. OKAY, I COULD NOT SUM IT UP!!!! "It is all True!"
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Michael Massey
I brought my car in without an appointment and asked for an estimate to for a broken thermostat. The man at the counter gave me an estimate that was at least $100 cheaper than some other estimates I received. Once I decided, based on the estimate, to have them do the repair, the man told me that it would be 90 mins before a mechanic will take a look. So, I decided to wait. After about 30 minutes, I looked up and a mechanic was already pulling my car into the bay. After waiting about an hour for the repair, the mechanic came out and told me that he had repaired the problem and scanned for other problems and did not find any. Then, I went to the desk and I paid the exact amount as the estimate. I mean, they didnt try to add in anything. They stood by what the quoted and got the car done faster than they originally told me. I found my new shop.
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Betty Labrenz-Gonzalez
You can always expect courteous service. The estimates of the time it will take and what it will cost. These estimates are very accurate. There are no surprises. They will keep you informed if anything else is of concern. We are very happy with Choice Auto Care. They have worked on our cars for years and have kept them in great working order. 1car is 27 years old. The other is 20 years old and the youngest is 9 years old. We love them!
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Anonymous User
I will follow Don and his team to the end of the earth. I have had my share of good mechanics in the past. Those mechanics were honest and pleasant. These guys actually care. Theyll listen to your problem, they will fix it and be honest about the prices. They always go the extra mile to make sure you are satisfied. I recommend Choice Auto Care to everyone in the Raleigh area. You couldnt find a nicer or more skilled bunch of people!
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Anonymous User
Awesome place! Choice Auto Care does fantastic work at a great price. The owner, Don, is very friendly and is great at providing customers excellent work at an honest price. His team is great and service is fast -- demonstrated by the strong relationship he has with local suppliers. Parts arrived onsite in less than 10 minutes. If you need auto work done in Raleigh, Choice Auto Care is THE place to go. Highly recommended.
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MIKE MORRISON
I haved followed Don & his team for over 3 years now & I must say that they are the most trustworthy mechanics in Raleigh. Not only do they provide top notch work, but they are extremely friendly & down to earth, you dont mind waiting while your car is being repaired. Don has brought back good old fashioned customer service back to Raleigh. I am a lifetime customer. Mike Morrison 3-10-12
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Foster Bush
These guys are 5 star for a reason. Brought my jeep in with a couple of issues, they were diagnosed quick, priced fairly, in on a Friday morning, out on a Friday night. I normally do my own repair work but am extremely happy I have a place I can rely on when I dont have the time or tools. Thanks Don and team, you earned a repeat customer and as many referrals as I can give.
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Chrissy Moore
The fairest and best place you can take your vehicle for repair or maintenance. Don and his team are friendly, polite, and great at what they do. The customer service is second to none, and the waiting room is always clean and comfortable. After just a few visits, I couldnt imagine going anywhere else. Honest, fast, and great work at a good price - I would highly recommend.
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Ronald Jardine
Ive had nothing but problems with different auto shops throughout the area. I was skeptical of any shop in raleigh to be honest until I went here. Fair honest and extremely reasonable pricing. After multiple attempts to fix my front end at other shops, these guys fixed it in a matter of hours. Highly recommend this shop for anyone in the Raleigh area
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Jessica Rabell
This is hands down the best place in the triangle area!! Don is the man! Everyone here are HONEST, hard working individuals who are looking out for your best interest. I drive >30 miles to come here .. Thats how good they are. Thanks Don and the rest of your crew for always taking care of me!!! You guys are awesome. I trust these guys completely!
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John Draminski
Reliable. Trusted. Fair. The Choice Auto Care team bring those values to servicing your car. The manager, Don Scott, has a great range of auto experience and will make sure to get your car safely back on the road. I have taken my older VW Passat to Choice Auto Care and have confidence in the car running well for years to come.
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sales cambridge
We have been using Don and his team for our vehicles since 2008 extremely fair pricing, no games, excellent work always. Don is the best hes a straight shooter, great guy and I personally recommend him to all my friends. Thanks Don for YEARS of GREAT Service on the company vehicles and my 2 personal cars........ Rich Tamberino
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Daniel Broadbent
Excellent customer service, quick diagnosis, extremely fair pricing from what I found on the web after doing my homework. Ive lived in the triangle for 18 years and have been many places, finally found someone I can trust. I will not take my vehicles anywhere else for anything from tires to inspections to major repairs.
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Russel Reed
I learned about Don from a neighbor ... before he opened Choice Auto Care. So, when I needed a cooling system repair, I took the car to Choice. Excellent, timely work at VERY competitive prices. I will return for all car repairs in the future! Russel Reed 11/5/2014
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Anonymous User
Excellent and clean shop. On two occasions now theyve fixed my vehicle for less than Id expected, with simple fixes they couldve easily trumped up in price. The owner helped me in the lobby and was extremely personable; nice to have finally found a shop I can trust.
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Dallas Mason
By far the best experience Ive ever had getting my car serviced! They put me at ease from the moment I walked in the door && throughout the time I was there. Mr Don and his team are exceptional at customer service && the work itself was terrific. Thank you again!!!