Address: | 1200 Broadway, Hewlett, NY 11557, USA |
Phone: | +1 516-374-5000 |
Site: | salonaquany.com |
Rating: | 3.5 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–9PM 9AM–6PM 9AM–6PM 10AM–5PM |
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Rachel R
I wish I could give it zero stars. But the shampoo women are very sweet and nice and they deserve to be recognized for that. That is where the compliments end. Someone had recommended Perry to me for color, and I was really excited to come in and meet him. Turns out he is a major jerk and a total diva of the worst kind. He was arrogant, rude, did not do what I asked and then got very angry with me for asking him to fix the mistakes when I had been so clear at the beginning. I asked for well-blended foils, nothing streaky, and also told him I wear my hair up most of the time and so I wanted my ponytail area well blended and no bleach used on the bottom of my hair. What did I get? Skunk stripes circa 1999, bleach all over the bottom of my hair, and huge patches of skipped over or missed areas. In addition to ignoring my requests, Perry was 20 minutes late for the appointment and then disappeared for 15 plus minutes in the middle of putting in foils to go talk to a friend who had randomly stopped by (I could hear them chatting in the next room). He made me feel like I was inconveniencing him by spending a ton of money on his overprices, mediocre services. Every two minutes he was getting into other conversations, so maybe that is why he does a crappy job. He does not pay attention. Also I brought in a picture of Jennifer Anistons hair, not because I am into her but because I was trying to show the blending and multi-dimentional character I was after since I wanted to go a little darker blonde; he then made a point of saying that he wished she has never been born because he was so tired of people wanting hair like hers and using her as a style reference. SOOO sorry for trying to show you what I like! Clearly he held that against me... It is appalling that the owner of a salon would behave as such, and I am so mad I tipped him 20% because I felt pressured to do so even though he made so many unapologetic mistakes with my hair. Plus, when I went in to get it fixed, he totally over colored it, thus erasing the good aspects of the job he did. I even sat there and kept complimenting the parts I liked, to try and be nice since it was clear he was having some kind of a tantrum over it. I wanted to be as kind as possible despite his nastiness, though clearly this was futile. I guess he showed me, messing up my hair and making it light again. It is not a big deal...that is what it was like before and while I was going for a change this time I can simply do it again in 8 weeks. It gets exhausting working hard for your money and then being given crappy service, crappy highlights, and a massive attitude to boot. Someone needs to tell Perry that his is painting hair, not curing cancer. He needs to get over himself!!
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Anonymous User
Aqua is like a beauty emergency room. Everybody and anybody grabs a broom at any given moment to sweep up and women walk around with gowns on looking lost clutching their handbags between procedures. The salon is a tight ship and the stylists are skilled and efficient. There is a sticker shock at the end and the blow-outs are kind of what they do not what you asked for. In the end, I came out looking nice and was happy.
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Andrew Marks
Anderson does an awesome job and really takes his time to make your hair look good. Hes very detailed and really knows what hes doing! Everyone is very friendly and for the great service and quality, the price is right. Highly recommend trying them out if you dont already go here, and especially getting you hair cut with Anderson!