Address: | 1368 US-9W, Highland Falls, NY 10928, USA |
Phone: | +1 845-839-0353 |
Site: | westpointautospaandlube.com |
Rating: | 4.2 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–4PM |
AN
Angela Hoehmann
For the price I paid I thought Id be getting good service. I just went to this place for the first and last time. When I did my inspection I could literally still draw in the dirt on the top on my car with my finger. It was the window of my sunroof they missed. Are you kidding me? All that Fancy equipment for nothing. And the fact that the guys cleaning and drying off the car at the end didnt catch it, well poor service all around. Also they accidentally vacuumed up some important items in my car (that were carefully placed "out of the way"). Poor Service and carelessness. I dont mind spending the extra dollar for a good car wash, but this place I will never go to again.
FA
Falicia Khanija
I have been to plenty of car wash places but I FINALLY found one that I LOVE going to! They are extremely accommodating and dedicated to their work. You can get a feel of the place by how great the service is and not to mention how CLEAN it is. This definitely shows how they will work on your car which is a great advantage. Prices are VERY reasonable. Not only are they good for that but for maintenance for my car as well. Its a one stop shop, what more can you ask for?! Overall, its a pleasure going there and an awesome experience, they definitely know what they are doing and easy to talk to. Highly recommend them!
FR
Frank Lin
Best service from auto shop Ive seen in a while. Definitely the best around NY. Im from the south and these fellas exemplify Southern hospitality based on their quality of service and care. Their waiting room looks like a hotel lobby, with free drinks and wifi. Theyre always accessible, quick turnaround time, decent prices, explains everything in detail, and always willing to go beyond whats expected. This is the place I always go to and recommend to all my friends.
ST
stephanie schmaljohann
I always come here for my oil changes. All staff are very friendly and the service is always done correctly and quickly. My 20 year old was taken advantage of (because shes a young female) at the place on West Point- at the gas station there but the West Point Auto Spa and Lube ALWAYS take great care of her. They go out of their way to help her. Id recommend this place to everyone.
FO
Forrest Bartz
Dont let the nice building fool you. This car wash is by far the lowest quality car wash Ive had the displeasure of going to. They are overpriced, and also charge an additional $4 fee to run a truck through. When your vehicle is finally done getting "washed" there is a pretty high likelihood you will be disappointed. Drive the extra 15 minutes to the next car wash. Its worth it.
DA
Dallas Jenkins
My recommendation to anyone who wants to get there oil changed do not go to this place. I got my oil changed a week or so ago and after my engine light came on I popped the hood. They did not cap my engine and oil was everywhere. Worst experience I have ever had. Now I have engine problems and now I have to get this fixed.
MA
Margaret Frost
Manager and staff are extremely friendly and always eager to expedite service. Car always comes out amazing and their rewards system really pays you back when you are a repetitive customer. I will always come and suggest West Point Auto Spa and Lube!!!!!!
BA
barbra kramer
I travel a lot for work, so finding this hidden gem was awesome! I got the "Major" which was well worth every penny. More importantly, my truck was spotless just in time to pick up my Manager... I will definitely be coming back! Thanks guys ;)
DA
Daniel Caffarel
This place is very clean, the owner is exceptionally courteous, and they offer free drinks and wifi! On top of that, their prices are similar or lower than many places in the area. No brainer.
GU
Guillermo Medrano
They took the time to do a very thorough job, and the manager and staff were both quite friendly. Ive used them 3 times since moving to the area and they are a great value.
KR
Krista Cardillo
Great place! Had a spot on my car that didnt come off when I went through the regular car wash but they were able to get it off within 5 minutes! Definitely try it out.
MO
Morgan MacLeod
Extremely helpful and honest with me. I came in with my truck giving me problems and they did everything in their power to help me out, and gave me a free car wash.
RA
Ray Kimball
Call before you come late in the day! This place does great work, but they sometimes close the car wash section an hour or two early if the workload is light.
JO
Jose Ramirez
Not very good detail work. Im trying to support local businesses, but Ill take my cars elsewhere.
EM
Emmett Tabor
Great prices and service. Great conversation with the employees.
MA
Margaret Wise
Hector, mechanic are awesome. Excellent customer care.
WI
William Dauksza
Good people, good service
WA
Walter Goldman
Great car wash