Address: | 11-30 44th Rd, Long Island City, NY 11101, USA |
Phone: | +1 718-433-4465 |
Site: | gothamcitycollision.com |
Rating: | 4.7 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–3PM Closed |
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Hugo Goodwin
This place was great, they do excellent work on BMWs and imports. Got into an accident and my car was borderline totaled, wasnt sure whether Id get it fixed since it was going to be expensive. Really glad I did, these dudes are really knowledgeable and went out of their way. I got a lot of honest information and breakdowns of what the expensive parts were and what needed to be done to the car before I agreed to anything, they even told me unless I was really attached to the car I probably shouldnt do the work because it would be too expensive. First time Ive ever had someone kind of try to talk me out of spending 6k+ Turns out I couldnt let go of my e46 3series, felt like it was a part of me, stupid I know. Out of blind luck I came here because it was close to me and had good reviews. One of the biggest expenses was an adaptive headlight which would have been super costly but they spent time looking for a used one, finding deals where they could without sacrificing quality. They basically did everything they could to get me the car back without incurring some of the ridiculous costs associated with working on a german import. A lot of BMW buffs work here, which I didnt even know until after I got the car back post repairs, lucky me I guess. Its obvious they like what they do, building huge motors and making cars look good and go fast. Honestly trying to find something negative to say just so I dont sound like a shill but I dont have anything. Estimate and end cost were close, I got the car back when they said I would. I had to spend a lot of money but the car was kind of a disaster when I brought it in..
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Andrei Cojocaru
Coming back on Presidents’ Day this year in my CTS-V the rear end slipped out and the back of the car ended up banged up. In the end, the trunk had to be replaced, the rear side panels and paint had to be matched on the rear. The car actually took it quite well given that it spun around twice and ended up facing in reverse. Due to my emotional attachment to the car I was worried that it would never be fixed the same. So, I decided to look for a shop that would do a good job. It’s taken me a while to do this review since Gotham City Collision did such a fantastic job fixing up the car that I had no complaints. By that, I mean, it’s harder to get motivated to write an excellent review since there’s nothing to complain about. However, the car looks like new and I can’t tell anything ever happened. Additionally, they kept me updated throughout the process. I was also wanted them to re-apply various plastic paint protection films in vulnerable areas where chips were forming due to rocks and other debris. They took care of that and many other small details like clear coating the rims to make sure I was completely satisfied with the job. I came there to check the car multiple times and Frank would take me back to show me the progress. He even pulled up the readings on the frame alignment measuring machine to show me where it was off, and how they had corrected it. If I need a body shop or mechanic again, I wouldn’t hesitate to use Gotham City Collision for any brand of car. I really trust their repair skills and customer service. They always made me feel like I was their top priority.
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Mitchell Schneider
These guys are the best and I would not take my car anywhere else in the city. A rare find as they do great work and are very honest. Just picked up my month old Mercedes with which I had a very unfortunate front end incident. My new car is still good as new! This is the second MB they have fixed for me, the first being when I was rear ended 2 years ago. I can only say they have made their operation even better. The GEICO ARX program they have set up takes all the pain out of the misery of fixing your car. The GEICO adjuster starts you off, moves you to the Gotham City person, and then to the Enterprise rental person who gets you on your way! All within 30 minutes. They start ordering parts right away, and get you back your car quickly. This place also texts you updates on the status of your car, and has no problem answering calls if you have them. Thank you Frank, Lori, Jim, Rich and Emily!
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Kara H-G
LOVED IT!! Had a list of shops I could take our car to for repair estimates, via Geico. I Googled this place and found nothing but great reviews. Skeptical though I was, Gabriels DEF lived up to the hype. The facilities are clean, easy to get to, with convenient hours, and a rep from both Geico AND Enterprise onsite! Frank (owner) is an honest, hardworking dude. Hes kind of amazing, really. I was planning to take my car to the dealership for repairs, but he showed me that they are one of only 2 New York based Audi Authorized Collision Repair Facilities. DONE! We left our car with confidence and got our baby back looking BRAND new. They repainted the entire vehicle, replaced everything needed with Audi parts, and were fast and thorough. Not planning to wreck my car any time soon, BUT if that were ever to happen again: WE WILL ONLY BE GOING TO GABRIELS!!
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Jae Sung
Awesome. I brought in my 5 yr old car because I got rear ended. First I thought it was only cosmetic damage to the bumper, but it turned out there was a lot more damage inside. They were able to find all the details and contact the insurance company for the supplement. Furthermore, they buffed out all minor scratches free of charge. Now my car looks very newer than new. The service is great and their work is amazing. It even has rental car attached in its office so that you could drive off with a rental car after you dropping off your car. Id strongly strongly recommend this shop!
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Bryan Wynne
Awesome work by Gotham City Collision! Just picked up my Nissan Sentra this morning after a tree branch fell on the hood last week. I had a dent in the hood and the right front fender just above the right front tire. I had my car back in just 2.5 days! Not only did they replace the hood and fender and match the paint color but they also fixed a minor dent i had on my front bumper from an unrelated incident a long time ago. They returned my vehicle spic and span! Couldnt be happier!
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S. Malley
Gabriels Collision Center made repairs on my vehicle without calling to discuss with me first. I would have really appreciated being consulted before the work had been done. We had left it that I would receive a call before any work was completed. I was completely shocked when I got the call and the message was that it was complete. Also, the next time I started my car, the battery was dead. Gabriels insisted that was a coincidence. I had to hire someone to come charge my battery.
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Mark A. Keeton
My older Mercedes was damaged on the trunk by a neighbor. They were willing to pay and were honest about it. I shopped and got estimates. And I have to say they were stellar. The job they did was excellent and they went above and beyond. Could not be more pleased or recommend them more. Jim was awesome to deal with and made sure it was done right. She looks better now than ever before.