Address: | 77 Quaker Ridge Rd, New Rochelle, NY 10804, USA |
Phone: | +1 914-637-8300 |
Site: | getcosi.com |
Rating: | 3.5 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM |
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Jamie Ianello
Ive been going to Cosi for lunch for years at least 2-3 times a week. I decided today to go to this one instead of the usual one in Larchmont. BIG mistake. I usually never write reviews but after knowing how wonderful the Larchmont Cosi people are to how terrible this location is, I felt I needed to say something. This mightve been the worst Ive ever been treated at a food place in my life. I ordered a regular margarita pizza and ice coffee. My ice coffee came without much ice and warm, they had no sugar and the garbage next to the coffee area was overflowing with crumbs and garbage everywhere. I couldnt even find a place to put my cup down to mix it. Then I sat down and waited 35 mins for my pizza with my number up as usual. As im sitting, I see more and more people get up and ask where their meal is. I only had about 45 mins for lunch and my time was almost up so I went up and asked if my pizza was almost ready. One of the people behind the register said "its not my department, you have to ask them" and pointed to the people making the food. So I went and asked them and she told me to wait a second. So I did. After 5 mins went by and the woman I asked had moved on to something else I asked again and got the same exact response. So I went back to the woman who I thought was a manager and simply asked to cancel my order because I have to go and dont have time to eat it and Ive been waiting for almost 40 mins now. The woman could not be bothered, looked at my recipet, made an "ugh" sound and walked away. She came back a min or two later and literally tossed the box of pizza on the counter and walked away. She didnt utter one single word to me, let alone an apology. Every single person that worked there was so rude and lacked every bit of friendly costumer service. I walked out and sat in my car to scarf down my food only to realize its the wrong order. Dont waste your time here, drive 10 mins down Weaver St. to the Cosi in Larchmont. They are the nicest people and cleanest restaurant. The Quaker Ridge branch really should get someone from Larchmont over to shape things up. Ill never go back there.
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Tiburon Then
Good afternoon Cosi fans , Ive been attending this cosi for years and throughout the years there have been many changes in management and they were all fine. But this young lady YOLIMAR GARCIA was VERY VERY RUDE AND DISRESPECTFUL I made an order and it took longer than usual I asked if the order was being made. She then replies "if you paid why would it not be made" I said Im sorry I was just asking because it doesnt usually take 6 min to make a sandwich when there was only two other people in the store ordering and ordering after me. She then said its been busy so Im sorry if u cant wait ..if she needed sleep or her shift was too long I shouldnt have had to deal with her nasty attitude also she seemed distant as if she was under the influence of some sort of substance.. Please steer clear of YOLIMAR Garcia ... While I dont recommend the young lady be refired she does need to go back to training school and learn the proper meaning of customer service thanks and Ill be well cosi fans.
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SEW Savvy
ITs one of our go-to places for tomato soup and usually yummy flat-bread pizza. Earning free drinks and meals makes it quite family friendly for those on a budget plus they are pretty good with food allergies so we eat with no worries. Their salads are usually good too especially their signature one - just ask them to not add the pistachios for nut allergies.
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Adam Leader
Tasty sandwich melt that could have been hotter. Blonde fine, chips generic, iced tea in the meh-to-blah range. Service was fine despite (surprising) 8pm surge of customers. Parking lot access is a little challenging he first time (beware the one way exits). Surprisingly pleasant outdoor tables despite being in a parking lot aside the road.
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Rosalee Rivera
Yolimar amazing store manger my first time in the resturante she gave me the most respectful services... I recommend everyone to come here. Amazing food everything was very delicious.... Store well cleaned employees welcomed me so well I enjoyed every minute of me being in here thank you staff of cosi bread
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Brandon Murphy
I particularly like the flat regular bread. The wholegrain, while I usually like, this just does not do it for me. I sometimes get an egg sandwich or chicken with mozzerella melted on it. The price is slightly higher than a fast food place but the food is also better. I think its a very good value.
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Scott Standish-Parkin
The food is good but I feel the quality varies from visit to visit. Also the portions appear to be smaller than they used to be.
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Richard
The food is great; love the bread and good value. Just wish they would clean the floors a bit more.
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Jasmine Serrano
I can say alot buttt the manager elisa n samba is the only 1 who knows the store best
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Sarat Varghese
Excellent tomato basil soup . Good service
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Cristian Vargas
Great food drinks and awesome service
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Marcos Martins
We always have good time here!
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Lily Grantcharova
Service is really good!
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Ophir Gez
Great staff!