Tutor Time of Manhattan, NY
| Address: | 225 E 38th St, New York, NY 10016, USA |
| Phone: | +1 212-682-8080 |
| Site: | tutortime.com |
| Rating: | 3.6 |
Location
Photos 1
Reviews 4
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Sarenne Sutton
This review average of the previous review and our recent experience. We’ve had two children attend Tutor Time Murray Hill and been part of the community for the last 3.5 years. I was told that my child has “bad luck” in response to my concerns. My younger child was moved to his current class one year ago. There have been 6 different classroom teachers, some leaving with no notice, plus an influx of substitutes during intermittent periods. In the last 6 months, there have been 3 different school directors. With each switch, there is little consistency and no communication between the directors themselves, causing confusion and uncertainty. Parents are told things by one director only to be told by another that they will not follow through. After one year, I was informed (by a parent) that he is not transitioning with his friends, most of whom he has been with since the beginning. “Until when?” we asked. “He will definitely have a spot in March,” “probably,” “maybe.” A specific date couldn’t be provided. The regional director said the policy is children move after their birthdays. When I stated others were being moved weeks or months prior to birthdays, the response was, “Children do not move until after their birthdays. That is Tutor Time policy.” No explanation was provided for why this policy is being used selectively, just, bad luck for my son. When I expressed my concerns about my son being separated from his peers, the regional director stated that these were NOT his peers. If he is in public school, they will not be in the same grade since they’re born in different years (they are all within 4 months of age). In private school, these ARE his peers as cut off is typically September. The regional director must be unfamiliar with private school policies in NYC. His peers, according to her, are children born the year he was, even if they are nearly a year younger. This woman has never met my child. The fact that there are children my child interacts with best, celebrates birthdays with, and has been close to since he began has no impact on what the regional director considers his ‘peer group.’ When I spoke of the high turn over and inconsistency, the response was, “We are aware of the high turnover, and cannot control that. Your son had bad luck to be in that classroom.” Now, more ‘bad luck’ because of his birth date, and the fact that poor planning on the school’s part left him without a spot. There have been many red flags over the last 6 months. Maybe I should have known when there was a lice outbreak, and the previous director did not feel it necessary to inform parents. Maybe I should have known when the monthly parent meetings, where parent input was requested, were discontinued. Maybe I should have known when my child’s blanket wasn’t sent home to be cleaned for over a month, or when I asked for the class request list during the book fair only to be told that any book would do since there were barely any books in the classroom anyway. Maybe I should have known when I picked my son up at the end of the day with a high fever, but the adults assigned to supervise him that day didn’t know him well enough to notice his atypical behavior. Maybe I should have known when we recently witnessed children watching shows on a tablet, twice. While most issues were rectified following complaints, the fact that they cropped up after never having been issues is extremely concerning. My older child had good luck. There are many wonderful, committed educators. She made friends and blossomed over 3 years, and I credit her dedicated teachers for that. I sang the praises of Tutor Time, unaware that ‘good luck’ was at play, not a thoughtful, caring educational company. So, that’s what it comes down to at Tutor Time, luck. With so much “bad luck” for my little boy, we are moving him to a place where ‘luck’ is not the main factor in his development. BUYER BEWARE! If you decide to send your child here, cross your fingers, good luck!
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Anonymous User
This is a great facility and we would and have highly recommended this daycare to friends and coworkers. Our oldest have been there for over two years and our youngest just started five months ago in the infant room. The teachers are extremely caring and always greet us with a smile. The place is well run by the director and assistant director. We couldnt be happier with the level of education our two year old is receiving. At 2, he can spell his name, know his alphabets, and can count to 20. We did not expect this and were pleasantly surprised. Education is extremely important to us and we are really glad Tutor Time offers such a great curriculum. We have an excellent relationship with our sons teachers and they have become a part of our extended family. My 2 year old enjoys going to school and is very happy there. We feel very comfortable leaving our boys in their care. In addition, they have implemented various activities (at a nominal fee) such as soccer, music, and dance lessons, mothers day/fathers day events, as well as teacher appreciation day. Again, we think the school offers a lot and is not just a typical day care center where kids are changed, fed, and naps. Our experience has been positive and any concerns we had were handled appropriately.
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Parker Slade
If I could give this place a zero I would. I walked in the building behind another parent and sat in the lobby for 20 minutes before anyone asked if they could help me. When someone finally did approach me their attitude left a lot to be desired. All of the babies in the infant room were screaming and crying and the teachers pretty much ignored them. Only when I peeked in the room did a teacher attempt to comfort the children. Nothing about this place felt warm or caring. When I came to pick up my daughter again no one was at the front desk. I was able to walk into the classroom and collect my child (from a different teacher thsn I left her with in the morning) without question of who I was or validation of my relationship to the child or if I was supposed to be there. They didnt feed my daughter on schedule and they didnt write down all of her nap/diaper changes and acted defensively when I questioned them. I wouldnt wish this place on my worst enemy.
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Anonymous User
I am a teacher at tutor time 38th street and I must say Ive worked at many daycares and here is where I love the most we are like a big family we love each kid as if they were our own . We take pride in teaching your children we go above and beyond to teach them new things.Some parents have little minor things they might have a problem with and everyone has the right to there opinion but here at tutor time we have a love for children that you rarely come across a lot of people just do it for money or bcuz they need a job we do it becuz children are our joy. Our children read way before there time they learn to write before there time there exposed to lots of art and activitys it's just a great place to be. Our Director is as sweet as pie all the children love her and she has great relationships with our parents as well as her staff which is important.