QB Collision

487 W Haight Ave, Poughkeepsie, NY 12603, USA

Address:	487 W Haight Ave, Poughkeepsie, NY 12603, USA
Phone:	+1 845-486-7500
Site:	qbcollision.com
Rating:	2.9
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–8PM 8AM–12PM Closed

Location

Photos 15

Reviews 14

Jaqi S.

Ive been here 3 times within 2 years as I seem to be accident prone. On my second visit, I brought my car in after it was hit in a parking lot. The side of my car was scratched and there was a dent between the drivers side fender and the drivers side door. I brought my car there against my moms advice to go closer to home at another reputable shop, I declined as Ive used QB once before and liked the work they did. After they "fixed" and repaired my car I had to pay my $500 deductable. Most places would eat this deductable due to the fact that they are getting money from the insurance company for the damages, not them and not with me. When I paid the money and got into my car, I was told they had to re-tint the drivers side window so I shouldnt roll it down for 3 days. After the third day..... I rolled my window down to find plasti-dip residue from when I plasti-dipped my car a month prior to the accident. Not only did they lie to Geico about having to re tint my window, which they didnt do, they lied to me.... right to my face and it infuriated me that they didnt help me out with the deductable AT ALL even though they were paid for these false expenses. Will never go there again. Liars, not helpful at all. Go somewhere with honest people.

joe blow

Attractive part of this shop is it is a one stop shop Geico and Enterprise car rental all nice and conveniently packed in one stop. Thats where it ends. Zero communication between all three enterprises. Work thats done is not checked before they call you. They will not return your phone call for days. Mulitple trips and many months later the job was finally completed and is still not 100%. Lies and storys. Its just a Geico machine for them to get guaranteed funds. You are made to feel they are doing you a favor. If you enjoy wasting time, storys and finger pointing blame, sub par work, new scratches and incompatance unrivaled, then this is your place.

Megan Napoli

Everyone was incredibly friendly, polite and helpful! The front desk staff, the mechanics and the Geico agent all introduced themselves to me (which was the first time that has ever happened anywhere) and were all very reassuring and professional. I was kept updated on the repairs every few days via text messaging which was very convenient. My repairs look spectacular, you cant even tell that any damage had ever occurred. I really cant say enough nice things about this place. Thank you to everyone for making the whole process easy and stress-free!

Wesley Joseph

Required to take my car here after a GEICO policyholder backed into it. They did an incredibly lazy job replacing the decals I had on my car, refused to try to replicate them beyond a very general sense: "it was a big line, right?" Have had two problems with the new door that I have had to go back to them with in less than a year. Hopefully sometime I will be able to cut the cord, but not with what seems to be general cheapness. Also poor service: always promising to call and never calling back, then not having any information when I call them.

McHacker

Worst place to go. The girls at the counter or straight up nasty rude and always having a bad day. The shop foreman is a lying Thief will lie to your face blame the girls at the front and the girls will blame him. They will not call you back for days. When you pick up your car for weeks past the scheduled due date that anyone else would have fixed, youll find new scratches and dings and pieces missing that werent there before you bring it to them. At this place Coke and alcohol rules its quite obvious.

Mario Benincasa

This place is the definition of professional. From the men repairing your car, to the ladies in the office. I never had to call to call them to find out the status of my repair, they called me. My repair was finished in 3 business days. When I picked it up, they went over everything with me, told me the repair was guaranteed for the life of the car, and they detailed my car! I hope I dont damage my car again, but if I do I will definitely be returning here. Wonderful business! Keep up the good work!

Tim Dolack

Not sure what all the negativity is about. They couldnt be more polite to me from the moment I pulled into the lot for the first time. Did not have to wait long and went out of their way to answer questions for me. Also saw NO signs of cocaine like stated in some reviews. Maybe you shouldnt be such needy people and understand your not the only one they are helping and you sometimes just have to wait. Great job as far as Im concerned!!

Naomi Garrell

I never write reviews but am compelled to say the negative reviews could not be further from the truth. When I arrived, everyone that would be working on my car came to introduce themselves. When does that ever happen! I received updates every day. They finished my car quickly and the work was beautiful. Everyone was great! Do not hesitate to use this place. I could not be more pleased!

mike labate

Very nice people. Car was done in a timely manner. Received phones calls with updates. Highly recommended.

syed hossain

Seriously, I should have avoid this place at all costs. Absolutely unprofessional service.

Julian Gutierrez

Very very sloppy work I regret taking my truck there not professional it all I dont recommend

Amanda Woodward

Great service and friendly staff, from front desk to mechanics in the shop.

Paul Lo Gallo

Courteous service, professional work, I am happy with the results.

Tad Ignatz

Did a good job on my two Geico repairs