Scaran

6767 Amboy Rd, Staten Island, NY 10309, USA

Address:	6767 Amboy Rd, Staten Island, NY 10309, USA
Phone:	+1 718-984-0805
Site:	scaran.com
Rating:	4.6
Working:	8AM–12AM 8AM–12AM 8AM–12AM 8AM–12AM 8AM–12AM 8AM–12AM 8AM–12AM

Location

Photos 16

Reviews 14

Brian Conaghan

I always seem to be in extreme duress when I have to call Scaran...no heat in December or in this case, no AC on a 90 degree day in May. Bottom line, I called and within no time, they were at my house to diagnose and fix the issue. This industry is littered with fly by night guys...they are the complete antithesis of that. Their techs are friendly, knowledgeable and best of all, respect my house...I mean..it was crazy...it was raining yesterday and the tech put on booties over his work boots to make sure not to mess up the floors...While I thought nothing of it, it made my wife VERY happy so double bonus. In the end, they couldnt fix my problems with repairs...but they were able to give me a great price on a new AC unit and within 24 hours, my system is up and running again. I would recommend Scaran to anyone who needed this type of work performed.

Anonymous User

Our AC unit went out at the begining of July a couple of years ago. From the first phone call, through other items we have had them work on, they have been absolutely fantastic. At first, I had a little sticker shock, but their techs were super professional, friendly, answered all our questions, didnt leave a speck of dirt behind, followed up after the unit was in, and came back when we couldnt figure out how to program the thermostat. Right now with the terrible economy, I would typically look for a lower price, BUT I have been treated so well, they have earned a customer for life. Scaran exceeds expectations and is worth every penny. I even recommended them to my mother, who also complained about the price at first, but is now recommending them to all her friends. I cannot say enough good things about them.

Raul Morales

Very Professional and Quick service.... Very knowledgeable and helpful technician. Assisted me with an issue with zoned heating. Recognized and alerted me to a possible need in the near future in a zone.... he replaced a valve that was malfunctioning in another zone. A Little expensive for an installation of valve that can be purchased for almost 1/5 of the total price not including the cost of the diagnostic check... I was told that the cost of the part was 300. I would of probably been OK if he would have said that was the price including the installation .......still all in all...work was needed and completed efficiently.

A Post

First, I didnt know Scaran and Bob Mims were same company. That should be made clear. Second, its totally hit and miss. When my a/c was first leaking it took 4 different guys. The one who found it is no longer working there. When heat was issue they overcharged my elderly mother for WRONG repair. Took three techs before one made the repair I ASKED for (which was correct and 1/4th the price!) He is no longer there, either. Manager (sadly deceased) was understanding and helpful but now, after thousands of dollars and no reply to email, plus always a diagnostic fee when its 100% clear whats ongoing and wrong... Im done.

Zack Appleton

Been calling for 3 hours, call service says they have been sending the message over, but no technician has arrived. Now all the HVAC services in the area are closed and I have no heat with a newborn in the house. Thanks for nothing. UPDATE: Scaran called today and apologized for the situation--they said the answering service should have explained that there was no service available after 9pm, and they offered me a free service package for the rest of the season to try to rectify my experience, which was appreciated. My rating has been altered to reflect their effort.

Anthony Oliveri

The service is extraordinary. The service techs are not there "selling" you on everything they can squeeze onto a quote. My AC unit went out a couple of years ago. They gave me an estimate at 8:00 in the morning, I called them at 9:30 AM to tell them to install the system. The system was in, working, and there wasnt a spec of dirt left over. All by 5:45 PM that day. My wife swears by now. She was originally concerned that they were a little more expensive than the other prices we got on a few things, but now she recommends them to everyone we know.

Steve G

Used them years ago for service & maintenance. Today, I had a flood in my garage. I called their phone service at 7:30am, left message (office opens at 8). At 7:45, Lisa from their office called me and I explained the emergency. Plumber named John arrived appx 8:30. Thats FAST in my book! He was nice, professional, knowledgeable, and found the issues and made repairs in less than one hour. Invoiced immediately via field laptop and I received email soon after. Will certainly use them again!

RICHARD NOEL

Scaran , has completed both residential and commercial work for me. Our experience with Scaran has been terrific. All work was completed on time , as quoted. With professional , knowledgeable and friendly staff. Prices have been consistently reasonable for the quality service and merchandise and provided. We highly recommend Scaran. And would be happy to use them again when needed. Thank you, Richard Noel , Dykes Lumber Co.

Steven Villamarin

Ive used Scaran for both commercial and residential jobs and I cant say enough with how happy I am with their service. Their technicians are professional, knowledgeable and always do the job right the FIRST time! They have done everything from whole A/C unit changes to routine maintenance and I have never been disappointed. They are very competitively priced and have never left me waiting long. I would highly recommend them to anyone.

Rich Grado

I have used Scaran many times, for service as well as having equipment replaced or added at both my home and my business. There is never a concern that when they are done everything will work as expected. Excellent customer service, workmanship, and value is what I get every time. I recommend Scaran any time you need heating, air conditioning, oil, or plumbing.

kathryn meola

I have been doing business with Scaran for over 25years . Its nice to do business with such a professional company . They always stand by their products and their prompt service is above and beyond, I like their heating and air conditioning contracts every spring and fall they make appointments to make sure everything is running properly so I have no worries

Anonymous User

Service and professionalism is above board. The price seemed high, but you really get what you pay for. In this tough economy, I hate to pay more. ...but they really do deserve the extra money. Each time I called them, they were able to answer my questions within minutes, and sent guys to my home a total of three times. My wife couldnt stop raving too.

Edward Piszko

I have been a Scaran customer for many years. initially for air conditioning and subsequently for oil delivery and service. Their quality and service is second to none. Service technicians are knowledgeable and are intent on getting the problem corrected. When asked for a referral, I never hesitate to strongly recommend Scaran.

J Tardy

time and time again whether it be my heating system at home or my business scaran has come with in half hour of my call to fix my situation i can not say enough about the service i receive from scaran weather it be heat or a/c they provide great service. I highly recommend!