Address: | 58 College St, Asheville, NC 28801, USA |
Phone: | +1 828-225-8828 |
Site: | adornsalonandboutique.com |
Rating: | 4.1 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–5PM Closed |
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Ryan Spaulding
I recently visited Adorn Salon and Boutique as a new member of the city of Asheville. When I arrived I was greeted very friendly until I met my hair stylist. She was extremely rude and condescending. I was tempted to get up and walk out because of the way she treated me and talked down to me saying that blonde highlights were unlikely to be attained today and that I should just make my hair one color. She also spoke about my home hair coloring as an atrocity and said she could see layers of colors in my hair. When I said she must have really good eyes she scoffed and went in the back to get my color and this point I believe she could have easily been bitching to the other staff in the back. She was not friendly and did not speak to me until near the end of my hair style/cut. My hair is now almost completely blonde and that is not what I asked for at all. When I asked for a trim, my hair was cut at least 3-4 inches shorter then it was previously and not at all what I asked for. At the end I was charged an additional $20 more then I had been quoted on the telephone. Maybe if you dont get the unfriendly hair stylist your experience is grand but I will NEVER go back here again.
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Shelley Stevens
Doesnt send straightforward cost estimates for wedding. I sent date, location, quote request via email, got back vague information. Called to get cost of trial/see if thats an additional cost. Lady didnt know and kindly said to email wedding coordinator again. I did. She called me back a day later and left a voicemail to call her rather than listing the trial prices in the voicemail. When I called back, she asked for the wedding date (which Id provided in the original email to which she responded with some pricing but without trial costs). She then said that the trial is $60 hair, $70 for makeup but said the wedding date is already booked (which she never answered when she replied to everything else). Extremely inefficient, had to repeat everything, slow to respond, didnt just email or leave cost in voicemail -- required I call her back just to tell me theyre booked which she could have mentioned after my first email. I was comparing cost estimates, and they are not the lowest, but I wouldnt have wasted my time waiting/trying to gather information from them had I known they were booked/if theyd mentioned that in the first place.
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Violet D.
As per the salon request on the website, I showed up for my appointment 10ish minutes early..and proceeded to wait 25 minutes until they were ready for me. I understand sometimes salons can run behind schedule, but there didnt appear to be anyone being serviced in front of me, so I was a little annoyed. On top of that, the girls at the front desk were not very friendly or helpful, with no explanation for why my appointment was running so late, and not even an apology or acknowledgment of the lateness. I went for a brazilian and the waxologist was not very friendly -- Ive been getting waxed at various places for 5 years and this was on the lower end in terms of quality and experience. I tried to make some conversation but she seemed pretty closed off, which made it a little uncomfortable. She used a hard wax (which was too hot!) which left some hair -- about 8/10 places Ive been to make an effort to at least remove a few ingrowns if they are there, but no such effort was made here - she didnt even ask. :( Will not be coming back, sorry.
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Reita Washko
I have been a loyal customer of Adorn Salon for my hair and nail needs but today I will do the review for their massage service. Whenever I went for a massage in the past, I always go for the Swedish massage but on that day, I chose different route, this time Thai Massage. Thai massage kind of intimidates me since the therapist is in close contact with the customers. I mean he/she will pull you very closely during the stretching part to get the desired effect and kinda intrudes into your space. However, my therapist was very professional in handling me that is why I felt the tension went away quickly. The whole process went very smoothly though there were times that I had to tell the therapist that she needs to go lightly on the stretching sometimes to make me comfortable. Overall, the whole experience was very good and I felt good when I walked out of the door!
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Anonymous User
I am never going to D.I.Y. my hair again. After a freak at home bleach experiment managed to turn my hair from dark brown to orange, I decided to call Adorn. That same day I had a free corrective color consultation with a great colorist named Amanda. When I came back a week later for my partial foil and all over color I was treated with respect and hospitality (they were not condescending like other salons I have been to). The whole process took much longer than expected (it lasted about 5 hrs) but that is because I know that Amanda did not rush me out of there. She was very patient and did quality work. In the end I had a beautiful buttery honey-blonde hairdo that I absolutely love! If you ever need any hair services (especially corrective color services) go see Amanda McKenzie at Adorn salon. She is the best!
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Elizabeth Cochran
I researched all the top rated salons in the area before choosing this one to try; they offer high quality services at fairly reasonable prices and have good customer feedback. My appointment was with Holiday; I got my ends trimmed and layers redone. Holiday did such a fantastic job! He kept as much length as possible while getting rid of all my dead ends and giving my layers new definition and style. I loved the cut and will be making this my new salon. Great people and wonderful service, highly recommend coming here. P.S. Holiday gives you a scalp massage at the beginning of the hair cut, its amazing.
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Lauren Frontiera
We used Adorn for our wedding day hair/makeup and I cannot say enough wonderful things about the entire team!! Fasetta made the planning and scheduling of a large wedding party plus moms a total breeze. It was effortless! All of the girls were SO very happy with their hair and makeup. They also had a beautiful space where we could all hang out while everyone was getting their hair/makeup done. They were friendly, accommodating, and absolutely amazing!! As a bride, I cannot recommend them enough!
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Jennifer lynn
Emily at Adorn is amazing at hair painting and bayalage. Ive seen her twice now (images posted). It is fun to even listen to her talk about her craft because she is so passionate about it and it is truly an art form for her. She has an eye for it and is obviously committed at her continuing education of staying up on all the new coloring techniques. Her consultation was thorough and she does such a fabulous job with a wonderful attitude. I highly recommend her.
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Medea Galligan
I am so thankful to have found Adorn Salon! Amanda did an incredible job with my hair and make-up for my wedding, and Holiday is has continually made sure that I am happy with my color, highlights and occasional trims. The folks working the front desk are always cheerful and efficient, and I highly recommend the salon and all of their services, including manicure, pedicure and massage, to residents and visitors to Asheville!