Beauty Parade

783 Haywood Rd, Asheville, NC 28806, USA

Address:	783 Haywood Rd, Asheville, NC 28806, USA
Phone:	+1 828-257-4073
Site:	beautyparadesalon.com
Rating:	4.3
Working:	Closed 8AM–7PM 8AM–7PM 9AM–6PM 8AM–6PM 9AM–4PM Closed

Location

Photos 100

Reviews 5

Alethea Delmage

I really wanted to like this place, but this was the worst experience at a salon Ive had. I chose this salon because of its fantastic reviews and great photos. It started really good, Noelle was my stylist. The colour turned out alright, not even close to the example photos I showed but it looked okay, so I didnt mind. After I was made to feel like tipping was necessary when checking out, I even tipped Noelle directly, hoping it would keep me on good standing with the stylist. After the first wash at home, about half the color faded. I had asked for a color melt, darker on top and lighter at tips. It had faded so much my hair was all almost the same color. I had said I wanted it to last (and be permanent) and she assured me it would be. So after I get an email from Beauty Parade offering a "satisfaction guaranteed" that went into great detail about their customers satisfaction was their top priority and if you werent completely happy, to let them know and they would fix it free of charge (yay! Right? What a great policy). So two days after my appt I write back stating how my hair had faded drastically and also the color wasnt quite what Id wanted... I didnt want to get Noelle in trouble so I mentioned that overall my appt had gone well. I guess that was a mistake because I waited two weeks for a response with nothing. I finally messaged them on facebook only to get as a response: We got your email, we just didnt think it warranted a response. ....Are you kidding me? I had ASKED FOR MY HAIR TO BE FIXED. Something your company offers if your customer isnt satisfied. And you dont response. I get more and more irritated because my hair is now almost exactly back to the color it had been before Id gone in. After back and forth with them refusing to fix anything and suggesting I just make another appt, I asked the owner to call me and she flat out refused. They have done nothing to offer me absolutely ANYTHING to make up for their screw up. My hair looks terrible and I paid them $125. What you want at the very least when your hair gets ruined is an offer to try to fix it again, but to be told "we wont honor our policy and go away" after what Id spent is ridiculous. Ive had bad cuts, Ive had bad attitudes, but this is beyond bad service. I wish I could take my money back and forget this place exists.

Chloe Owens

I went to Beauty Parade on June 27th, 2012 and was thoroughly disappointed. I had gone in to get my hair colored and cut for my birthday two days later. I have naturally light blonde hair and wanted highlights or an all over color to keep it light and sunny, instead I walked out with a dark blonde that had an awful orange tint especially where my roots were. When I tried to tell them that I wasnt happy with the color at all my stylist and the other stylists and receptionist working there all tried to tell me that it would just take time to get used to and that I should wait it out for a week or two. It has now been about a week and I still hate the color. I decided to call them yesterday and tell them again how unhappy I was and see if they would fix it (which is what most decent salons will do for an unsatisfied customer). After three phone calls and nothing getting resolved, I finally received a very rude message from the receptionist telling me that they did exactly what they were supposed to do and I had to live with the color, the only thing they would do was have me come in again for another full priced color appointment. I however had already spent all the money I could on my hair and cant afford another $125 appointment. I will never return and do not recommend this salon to anyone, based on their horrible customer service and unprofessional attitudes. Save yourself the money and go to a salon that will work with you if you leave unhappy.

Adrianne Leon

AMAZING! I went to the Beauty Parade along with my bridesmaids, mother, and future mother-in-law to get our hair and make-up done for our wedding. Noelle nailed both the hairstyle and make up during our trial a few months before and both looked even better the day of my actual wedding, even with a few adjustments that I wanted to make. She has the best personality that put me at ease and was also super fun. I would go back to her in a heartbeat. The other stylists and make-up artists were also fab and did a great job on the other women. Everyone left happy and feeling gorgeous and raving about the place I selected. I was especially impressed that they were able to accommodate a last minute hair / make up add and still get us out in time. These ladies are experts in their field for sure and can handle anything you throw at them. When I initially called, I was asked about my style and the style of the wedding so they knew who to pair me up with and it was a perfect match. I seriously cant say enough about the Beauty Parade. Let your search end with them and go in confidence knowing that they will give you exactly the look youre going for!

Michele Yarbrough

I went to Beauty Parade for the first time ever last weekend and saw Drew there (at least I think that was his name). I asked that my hair, which was several inches past my shoulders, be trimmed to my collar bone (about 2 inches). Ive been growing it out from a pixie cut for a while now and still have some remaining odd layers, so I essentially asked for a long bob, nothing fancy. Drew made a few comments that felt like he was making fun of me for wanting a bob and then he proceeded to cut my hair about 2-3 inches above my collar bone. He also left the back longer than the front, which I didnt realize until I got home. He complained about being tired during my visit and I can only assume this is why he didnt listen to my requests or take time to ensure he gave me a good cut. Im used to stylists checking that the length is even, showing me the back, and asking for feedback at the end of the cut... none of that happened, I was just de-draped and scooted off to the register. Needless to say I was very unhappy with my experience and wont be returning to this salon.

Heather Teater

I made an appointment at Beauty Parade for the first time a few days ago. I have been searching for a new salon without much luck for the past couple years. I was looking for a pretty dramatic change, so I did A LOT of research before choosing to make an appointment with Noelle. She was great! She listened to what I wanted and talked me through the whole hair cut as she went (asking questions, making suggestions... just making sure we were on the same page). Noelle did an amazing job with my cut, and I have been really happy with it! I waited a couple of days to see if my hair stayed as manageable as she said it would, and I have not been disappointed. I will be returning to see Noelle to maintain my hair from now on!